I have broken hinge on DV7 Pavilion QE360UA#ABA. I need information on which model this equates to.

I need to get the parts to fix the broken hinge. I see parts online for a DV7-3165DX (for example) and other similar model designations. Which model does QE360UA#ABA equate to?
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Hi!,
HP Partsurfer indicates the part you need for your model #: QE360UA#ABA is HP Spare number 665599-001 Hinge kit.
Regards,
Louis

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This laptop is not even 4 months old....

HI,
Your laptop is still under warranty so contact HP Support.
HP's support number is 800-474-6836 or 800-HPINVENT or online here.
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OK so a few months ago i accidently droped my laptop and one of the hinges broke. It still holds the laptop and it opens very easily and when i close my laptop it slams closed. I wanted to know if it is able to get this repaired.
Here is a picture:
http://tinyurl.com/hingeshppic
Heres A Video Of What It Looks Like:
http://tinyurl.com/hingeshp

Hey Fluffy_Panda,
As there is damage to the computer, I have not been able to locate a replacement part number, or instructions on how to replace the hinge. I would suggest contacting technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region http://www.hp.com/cgi-bin/hpsupport/index.pl, for any repair, or replacement options that may be available to you.
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Hi,
So I just havethe problem that hundreds of other people had.About a year ago, I found my casing coming apart as I opened my dm4. This has never happened before. I didn't do any damage to it.
And all of sudden, it started becoming worse and now it's almost broken.
And now I would like ask people who experienced this issue before, what to do exactly in order to fix this issue? How much would it cost(knowing that my warranty is up)? What pieces do I need to but and where to find them?
I really find that it's a big shame on HP to create a computer with such a manufacturing defect, a lot of people seem to have this problem with the same model. Some photos:

Ok, so I received an email asking for my feedback
"Did this reply resolve your post or question?If yes, then share the good news! Let others know this reply was helpful by accepting this solution.
You can also show your appreciation by giving kudos."
So in order to share "the good news" I came to say that I'm never buying and Hp product again.
I first had enldless issues with my hp compaq 6715s( I consider it as the worst computer on earth), followed by some issues with my DV6. Then I decided to give HP another chance and buy their DM4 but they didn't deserve this second chance.
First of all my issue appears to be a design flaw.
Let's be logical, does it seem normal to have hunders of customer having the same issue?
it's obvioulsy a manufacturing defect,
like when you (as HP) see such a thread
http://h30434.www3.hp.com/t5/Notebook-Hardware/HP-Dm4-1065dx-left-hinge-broken/td-p/764061/page/13
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Thanks, and thanks Rodney too. I'll ignore the tag on the case and dive inside. FYI I bought the machine from CDW on 5/13/04.
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@Scottandamy
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Hello Melfig408,
I understand your computer is suffering from a broken hinge and a broken screen, is that correct? I will try to help you.
It sounds like the hinges might be too tight making it difficult to close. When that happens the pressure is then put on the screen and can make it crack a lot easier.
Are you looking for the necessary parts to do the repair on your own, or needing it to be repaired by HP?
Please respond back at your earliest convenience.
Thanks
Clicking the White Kudos star on the left is a way to say Thanks!
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

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Thank you for posting on the HP Support Forums. I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicaly post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
If you have already resolved your matters, please disregard this message.
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puneetsharma wrote:
My laptop is Portege M900.
Part no.: PSU9FU-00700801
Got it in May 2010. The left hinge is almost coming off. Called up Toshiba support and after 20Qs, was told that this is a physical damage and will not be covered. It will cost 150-250$ to get this repaired. I was not satisfied with this as the laptop has been handled well and have never seen this kind of issue with any other Dell laptops I have. When I pushed back, I was told that some supervisor will view my case and probably respond on Monday (12/20/2010)
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I am now even more convinced that there is a manufacturing defect which Toshiba has not bothered to solve. My cynical view is that getting 150$ for each of these problem might be netting a good margin.
Have posted this to add my own experience and be counted.
Will update once I speak to the aforementioned supervisor on Monday
cheers

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(pictures below)
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Serial Number: [Personal Information Removed]
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http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58226.exe
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http://support.microsoft.com/mats/Program_Install_and_Uninstall
Regards,
DP-K
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I have broken hinge on DV7 Pavilion QE360UA#ABA. I need information on which model this equates to.

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