I have brought a HD flim and it will not play no my Apple tv
I have brought a flim on my mac and have sync it to my apple tv but i will not play??
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
Similar Messages
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i rented the movie Wraith of the Titans and it will not play. I very dissapointed that i wasted my money on something I cant watch. There is 3 hours left to watch and it still wont play. This is the last time i rent a movie, or buy one for that matter, from itunes.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
please help
I've about had it with this iTunes thing.
Diane,
If you are looking for MP3s, I don't know why you've been shopping at the iTunes Store at all. They do not sell songs in MP3 format, only AAC.
Why not look at other online music download retailers such as Amazon MP3 or Google Play who sell MP3 music. -
I have iphoto 9.2.1 and it will not load. After I click on the app it opens but the screen continousley tries to load. Please Help
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
I have a iPhone 4s that I am trying to syn. when I look at IPhone content it shows music, but there is this symbol A dotted circle and these will not play. Please help as I am frustrated.
Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
http://support.apple.com/kb/ht1808
If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
Regards. -
I have a iPod 2nd generation and it will not charge or connect to itunes
I have a iPod 2nd generation and it will not charge or connect to itunes, I have tried pressing the power button and home botton together and nothing happened.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Also:
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic. -
Hello I have a imac G5 17" and it will not boot up.
Hello, I have a imac G5 17" and it will not boot up...... There isn't any chime when you turn it on and the led light will come and fade out a little but will stay on and the screen will stay black. Does any one have any suggestions on what's wrong and how to fix it?
<Re-Titled By Host>The bottom of that article says to contact an authorized service technician. You may also find that simply replacing the PRAM battery (the coin shaped battery) helps. Note: if you have any capacitors that are labelled X on their top (as opposed to just K), you may have the problem of the leaking capacitors which required a power supply and/or logicboard replacement. The leaking capacitor was an industry wide problem.
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I have a power pc g5 and it will not pass a gray screen
I have a power pc g5 and it will not pass a gray screen, i have read resolution online but the system wont detect my keyboard. have been using a microsoft one normally. tried with an official apple keyboard and still no joy. what can i do?
How to reset the SMU/PMU on a Power Mac G5 (Late 2004) or Power Mac G5 (Late 2005) ...
http://support.apple.com/kb/HT1436
Earlier G3, G4, G5 models...
http://support.apple.com/kb/HT1939
Does it fail all these modes?
Does it boot into any of these modes?
Holding Option/alt key at bootup.
Holding SHIFT key at bootup.
Target mode...
http://support.apple.com/kb/HT1661
Does it boot to Single User Mode, CMD+s keys at bootup, if so try...
/sbin/fsck -fy
Repeat until it shows no errors fixed.
(Space between fsck AND -fy important).
Resolve startup issues and perform disk maintenance with Disk Utility and fsck...
http://docs.info.apple.com/article.html?artnum=106214
We might get clues with verbose mode...
http://support.apple.com/kb/HT1492 -
I'm trying to play a song and itunes is repeatly asking me to authorize the account. I have authorized the account and it will not play one particular song. What should I do?
If just one song on an album is doing that, that suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I HAVE IPOD TOUCH MODEL A1421 AND IT WILL NOT RESTORE AND IS STUCK IN RESTORE MODE. DOES NOT RESTORE WHEN ATTEMPTING THROUGH ITUNES. PLEASE HELP!
If iTunes sees the iPod, try a manual install, as pointed out on link below.
Troubleshooting 101
Some topics covered
-Basic troubleshooting steps
-Hard reset instructions
-Manual restore instructions
-Hardware troubleshooting
-Preventive Maintenance
-Anti-theft & recovery tips
-Battery-saving tips
-Repair options
-Contacting Apple
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Purchased 14 Jimmy Buffett songs from "Fin City" and four will not play. All remedies suggested on Apple Support have failed.
If only some of the tracks from the album are throwing authorisation errors at you, that suggests that the tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I have an iMac w/Mavericks and Facetime will not log me in
I have an iMac w/Mavericks and Facetime will not log me in - says check network connection. Firewall is not the issue. Even restarted computer after adding FT to firewall permissions. Didn't work w/previous mac software either. Works fine on iPhone & iPad. Any suggestions or just stick w/Skype!? Thanks.
Hi cococat50,
Thanks for visiting Apple Support Communities.
I recommend the troubleshooting steps in these articles if you're not able to sign in to FaceTime on your Mac:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Best,
Jeremy -
I have purchased 3 songs today and they will not downloan on my ipod
I have purchased 3 songs today and they will not download on my ipod
Delete and redownload them.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519 -
I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?
For the film not playing, you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
Not sure whether you can request a refund for the double charge via the same link, if not then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
Hi i have just reset my ipod and it will not my home wi-fi hot spot
hi i have just reset my ipod and it will not my home wi-fi hot spot can u help ASAP
Try:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset Network Settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
Could this be the problem?
iOS: Wi-Fi or Bluetooth settings grayed out or dim
It is unclear from your description what happens when you try to connect.
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