I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you iPad 2 Wi-Fi 3G, iOS 6.1.3 iPad 2 Wi-Fi 3G, iOS 6.1.

I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
iPad 2 Wi-Fi + 3G, iOS 6.1.3
iPad 2 Wi-Fi + 3G, iOS 6.1.3
<E-mail Edited by Host>
iPad 2 Wi-Fi + 3G, iOS 6.1.3

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you need to contact iTunes Support then you can do so via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you iPad 2 Wi-Fi 3G, iOS 6.1.3

I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
iPad 2 Wi-Fi + 3G, iOS 6.1.3

Jonijo88 wrote:
I,m sory but whin i go to supprt thay opin this bage and no another way that is let me wrait here and this problem is not first time it is happen with me evry time so jast whin thy fixed this problem i will stope wraiting here
For God's sakes, look harder...
http://www.apple.com/support/itunes/contact/

I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you

I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you

You have to contact iTune Support
http://www.apple.com/support/itunes/contact.html

When I hook my ipod to computer it reads: there is a problem with this drive scan the drivenow and fit it (F) it doesnt work

when I hook up ipod up to to itunes it reads: IP F There is a problem with this drive. scan the drive now and fix it. When I do this, nothing happens.

Hello,
I found the same issue. I have an iPod Classic 160 GB (Black) bought in April 2013. I'm using a Windows 8 Laptop bought in August 2014.
This is my account of this problem and why I think customers should just ignore the pop-up, but Apple (and possibly with Microsoft/Windows) should look at the issue.
Recently (approximately from early February 2015), when I connect the iPod to my computer I get a message saying there is a problem with the drive and it needs to be scanned and fixed. In full the message reads:
There's a problem with this drive. Scan the drive now and fix it.
This message appears very shortly and then immediately (once the message disappears, is clicked on, or x-d) brings up Windows File Explorer on the drive and its containing visible folders: which tells me nothing (though it can clearly open it and look at the files not locked to iTunes)
Other than this, the iPod seems to connect properly and work fine. iTunes (ver: 12.1.0.71 64bit) seems to find no issue. The iPod runs fine, it syncs properly (all of my music and podcasts). It responds as it always has and works for hours.
I did some troubleshooting: first on the wire, trying all ports and using an alternative, then on my laptop (all usb ports with other connectors and device drivers) and some basic testing of the iPod and iTunes. All of these seemed fine to me, no issue whatsoever other than the message every time I connect the iPod. So I just ignored it for a while.
Anyway, eventually I got curious (and had some more free time to look at it) and let Windows 8 do what it wanted (scan and fix the drive). Clearly the iPod works fine, and I have nothing important on it that isn't on my computer, so at worst Windows will break the software and I'd have to reformat the drive through iTunes (and Restore to Factory Settings) which I feel fine doing. I also took note of all of my settings on the iPod (like EQ, and the way I laid out the menus etc...) so I can redo those from defaults.
Prior to doing this, the iPod was version 2.0.5 (the latest version).
When I set the drive to be scanned, windows told me it identified the problem and would fix it. I don't remember the exact wording, as this message was immediately obscured by a pop-up telling me the drive was in use and software using it should be closed. So I closed iTunes which in turn caused the pop-up and message to disappear.
Windows then said it had succeeded and brought up the File Explorer of the drive again (now with some folders missing). When I loaded iTunes back up, it told me there was a problem with the iPod and it would need to be restored. Ejecting the iPod showed that it seemed to believe it had no content on it.
So I restored the iPod through iTunes, downloading the latest iPod update again and started syncing the iPod. After adding a couple songs, I ejected it and played them - they worked fine, the menus had returned to defaults but I quickly changed them to how I liked and overall the iPod is back to how it was. I've now set it to sync the remaining thousands of songs (and couple hundred podcasts). Edit - by the end of this post, this has finished copying Music, Podcasts, and Playlists. It's back to exactly how it was before.
Annoyingly, this has not removed the pop-up message when I connect the iPod, still the same as before - the most irksome thing being the file window opening every time i connect the iPod, though this is still minor (I just have to remember that this will happen and manually close it each time).
So I'm at a loss on the cause, and am going to return to ignore it. I'd greatly appreciate if Apple could look into this. I'm wondering if it is a recent update to iTunes or to Windows, but I don't trust that I won't be able to undo changes if I myself began looking through them (and I lack the time and expertise to do that effectively). I think there might be that Windows is detecting something in the way that Apple formats their iPod drives that it believes is an issue (even when it isn't). My guess is the way of formatting is unchanged (the iPod hadn't received an update recently to suggest and alteration to this) but maybe the things Windows is looking for may have slightly changed and disagrees with Apple's way of keeping the iPod Drive proprietary to iTunes.
TL,DR: Advice to others (and Ljchicago) searching this topic is to ignore the message for now.
Thanks,
Dixavd

When I make a project in iDVD'09, there are sometimes green blocs with points flickering in some scenes of my iMovie-film. In iMovie there is no problem with this film, but the problem begins by exporting to iDVD and making a project there.

When I make a project in iDVD'09, there are sometimes - at voluntary moments - green blocs with points flickering in some scenes of my iMovie-film.
In i-Movie there is no problem with this film, but the problem begins by exporting to iDVD and making there a project.
Who can help me, then I cann't find everything about this in any forum?

Hi
Can be a problem that get multiplied and visible when iDVD encode for DVD.
A. See if problem can be isolated to a single frame in the movie and re-import this clip and see if it's better
B. When free space on Start-Up hard disk goes low - strange things like this might occure. I never go under 25Gb free space on this Start-Up Mac OS hard disk !
C. Does this problem arises what ever encoding quality You use ?
Yours Bengt W

Since i have upgraded my i phone5 to 7.0.3 it has problem with 3g it display the service message every time, it reduce the battery life also.

since i have upgraded my i phone5 to 7.0.3 it has problem with 3g it display the service message every time, it reduce the battery life also.

Try using Settings > General > Reset > Reset All Settings.

My apple I'd is disable help me please I went to apple store and they told me to get in touch with u guys

HI my name is Nancy I would like to know if u can help me with this problem every time I want to get free on apps or updates , keeps telling me that my apple I'd is disable. I went to apple store and they check and say everything is find , but keeps coming out mi I'd is disable , so they say to get in touch wit iTunes so u can restore my account.

... they told me to get in touch with u guys
At least the Apple Store knows where to send you.
Start here:
https://expresslane.apple.com/
Navigate the columns as follows:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.

HT203167 I've tried to send a gift, yet sent to a email that does not have iTunes account , now it tell her that she has to wait 71days before she can try and download her gift ? iTunes say I could redeem it , yet it says it's been redeemed . How can I re

Good morning , I've tried to redeem my gift ? Yet told this has already been done.
All I want is to be able to send her the gift to her other email which she has iTunes account I've never had so much trouble trying to gift something . iTunes does not allow me to resend .
She hasn't lost it in spam it's iTunes account she has different email . And it says she has to wait for 71days before she can try to download ?? Can you cancel this gift for me and refund please.
Would like to know how to refund in iTunes , as been unable to. And what other service is out their that I could send gifts with.

JTMD wrote:
I gifted an album ... But still she haven't receive any redeem code or email from itunes until now. Tried to resend it many times already but still no luck, no email.
Can only offer you this... as you have tried to Re-Send. Perhaps try a Re-send once more.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have a 6th Gen ipod nano. Is there a compatability problem with Windows 8.1?

My 6th gen ipod nano is not being recognised in itunes. I have tried all the suggestions in the itunes troubleshooting section without success. I am running Windows 8.1 , is there a chance of an incompatability problem here?

I have tried all the suggestions in the itunes troubleshooting section without success.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

Uninstalled itunes and tried to reinstall and the program gets to the services part and then tells me there is a problem with mobile application

uninstalled itunes and when trying to re-install i get an error messages during the starting services part

When I installed the Apple programs, mobile device application did not uninstall by itself. I had to go to c://program files/common files/apple/mobile device application (or something like that) and manually delete the contents and the folders. I have a 64 bit version so I also had to visit c://program files (x86)/common files/apple/mobile application device (or similar) and also manually delete the files and folders. I had to delete the files before I could delete the folders. This manual part is probably tripping everyone up, because it's not as easy as simply hitting uninstall in the control panel. But the instructions are there. I hope this helps you.

There's a problem with this drive, scan the drive now and fix it

This error message is popping up when I tried to sync my nano to my new laptop. I used to have all my music on an external hard drive, but now
my music is on my new laptop. How do I fix this?

This seems to have been resolved after I upgraded to Windows 8.1. Perhaps there was an issue with the Windows 8.0 iPod driver....?

HT1766 I am trying to restore a new replacement phone from an icloud backup but it is telling me there is a problem with backup data. The backup was done under 7.1 and I think the new phone still just has 7.04. My itunes backup was lost last week...sugges

I am trying to restore from icloud but it appears the 7.1 it was backed up in and the 7.04 on the new phone won't allow it. My itunes library was lost last week due to computer crashing and having to be restored. I have a clean very current icloud back up done on March 21st but I cant seem to get it there. Suggestions please?

You will have to update the iPhone to iOS 7.1 if that is the iOS the backup was done in. You cannot restore a newer iOS update to a phone with older iOS. Once you update the phone, you will be able to restore the backup.

I am constantly getting asked to update firefox, which i proceed with and it never seems to quit or turn itself off, should the updat just end automatically and does this mean there is a problem with my computer?

when i get asked to update firefox i click the do now button and the update starts, it doesnt seem to end though

Software Update Failed
* https://support.mozilla.com/en-US/kb/Software%20Update%20Failed
* http://kb.mozillazine.org/Software_Update#Software_Update_not_working_properly
Check and tell if its working.
IF it still doesn't work, do the following:
-> Uninstall your current Firefox
* http://kb.mozillazine.org/Uninstalling_firefox
* DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
* Restart your system
-> Download latest Firefox version from one of these links using some other Web Browser:
* http://www.mozilla.com/en-US/firefox/new/
* http://www.mozilla.com/en-US/firefox/central/
* http://www.mozilla.com/en-US/firefox/fx/
* http://www.mozilla.com/en-US/firefox/all.html
-> Installing Firefox on Mac
* https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Mac
* http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
Check and tell if its working.

How can i move music from one account to another

I have 4 different accounts in Itunes and i wish to move all the music into one account
help please !!!!

You can't transfer content from one account to another account, nor can you merge accounts - content will remain tied to the account that downloaded it

Is there a way you can simply drop singles from downloads into itunes without disrupting layout

Is there a way you can simply drop singles from downloads into itunes without disrupting layout, so you can say put some recently downloaded singles off the net into your own various folder without messing up the whole neatness of all the other album covers by adding fifty plus single covers...
ie. I just dropped a Naughty boy La la la single into my perfect looking iTune library and it does this...
Adds it as an album cover with no pic, and even if I add a pic, it isn't an album anyways!
I realise I can probably create and rename every single downloaded single to exactly the same info etc, but this is sooooooooo long winded!
Please help! everything else works perfect apart from this!

Hi Connor2525,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Apple - iTunes - Inside iTunes - Customizing Your Album Artwork In iTunes
http://www.apple.com/itunes/inside-itunes/2010/08/customizing-your-album-artwork -in-itunes.html
Cheers,
Judy

I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you iPad 2 Wi-Fi 3G, iOS 6.1.3 iPad 2 Wi-Fi 3G, iOS 6.1.

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