I have cancelled my subscription and still being c...

Hello. I am very confused right now. I have previously cancelled my account and have never used it. I cancelled it because I don't even understand how to use it. My credit card is still being charged. What do I do? Also, will my money that was charged to my card be refunded? Thanks

Please contact customer service
Regards,
Neil

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I have cancelled my subscription and the skype onl...

will there be anymore further charges? i tryed everything, i can't get this skpe to work. will i get a refund for what i had paid for? I canceled every thing.I'm sorry this is not user friendly. i'm having trouble just trying to figure out how this all works, my internet connection is goole chrome. why won't skype work in google chrome? i would like to have this, as my boss highly suggested that i get this. this has been very frustrating.I would like to cancel this account. I would like to open the account using a gmail address. I tryied to change it under profle and it wouldn't let me. when i tryed to set my gmail address as primaly it asked for a password for sercity reasons. Please someone help Please. thank you for your help in this matter?

Please contact customer service
Regards,
Neil

I have a subscription for Ireland and still being billed on credit?

I have a subscription for Ireland and still being billed on credit?

Hi, macconad
Welcome to the Skype Community! Thanks for choosing Skype for your needs of calling Irish phones!
Please be aware of the calling plan you have chosen. Somewhat often, some customers have chosen a Landline-only minutes/subscription plan and have attempted to dial a mobile phone with their surprise to the additional charges they weren't expecting.
Did you choose a landline-only plan?
This means that calling an Irish mobile phone number will result in additional costs deducted from your Skype Credit. There's also a mobile and landline plan for a higher premium. You'd still be taking advantage of Skype's low calling rates.
For your reference, here's the pricing for Republic of Ireland:
Click on the image to visit the rates page. If you have made the correct purchase and really cannot call any Irish number without spending Skype Credit, please let us know. Otherwise, I hope this satisfactorily addresses your concern.
If you've got questions about Skype,
We've probably got answers to them!
Community-based support from people who use Skype everyday - That's powerful stuff!
If you have something on your mind about Skype - a question or feedback - let us know!

Impossible to get month-to-month subscription with student account - now I have to pay cancellation fee! Is there a way to switch back to month-to-month, or was I tricked into getting a yearly subscription? How do I cancel my subscription and/or switch to

Impossible to get month-to-month subscription with student account - now I have to pay cancellation fee! Is there a way to switch back to month-to-month, or was I tricked into getting a yearly subscription? How do I cancel my subscription and/or switch to a monthly plan WITHOUT paying fees and WITH a student discount?

This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I have several CC subscriptions and want to cancel one. How do I tell what subscription is attached to what computer?

I have several CC subscriptions and want to cancel one. How do I tell what subscription is attached to what computer? I can't find any place to match up a serial number or any kind of ID.

Hi Okvideodude,
Welcome to Adobe Forums
You can Contact Adobe Customer Support and provide your email address for the one you want to cancel. In order to do so see the link mentioned below.
http://www.adobe.com/support/download-install/supportinfo/
Let us know if that helps!
Thanks
Garima

I want to cancel my subscription and change to the photographer plan, how do I do this? I tried to call you but it is impossible, chat is impossible as well . If I would not obtain answer for you, I will have no choice to cancell my suscription

I want to cancel my subscription and change to the photographer plan, how do I do this?
I tried to call you but it is impossible, chat is impossible as well . If I would not obtain answer for you, I will have no choice to cancell my suscription.
Thanks in advance

You need to cancel the present CC (in case of repurchase the cancellation fee can be waived off) & repurchase the plan that you want.
Please let me know if you would like to go for cancellation of the present CC via personal messaging.
Regards
Rajshree

My new apps have changed to try within creative cloud; and my installed apps will not authenticate. I recently canceled one subscription and replaced it with another.

My new apps have changed to try within creative cloud; and my installed apps will not authenticate. I recently canceled one subscription and replaced it with another. Can you please look at it and correct?

Solution for Windows 8.1: Locate the C:\Users\USER\AppData\Local\Adobe\OOBE folder. Log out of Creative Cloud and from Task Manager end task for Creative Cloud. From the OOBE folder delete ALL files. Do not delete folders (com.adobe.accc.apps & com.adobe.accc.home). When complete, restart Creative Cloud and log in with ID and Password.

Although I have an Adobe subscription, and Adobe export PDF (from 12/12), I cannot open my Adobe PDF

Although I have been Adobe subscription, and export PDF from December 12 of 2012, I cannot open my PDF documents. When I attempt to do so, and Adobe screen pops up stating that I have to subscribe, even though Adobe recognizes by subscription from 12/12.
Would you please fix this problem ?
Is there anything I can do to fix this problem ? [email protected]

Could you try these steps:
Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
Click 'Online Services' on the left-hand side
Sign out of our Adobe ID and sign back in.
Try to convert your document again.
If you continue to have trouble, please verify that you can access the service via the web interface. To do this:
Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
Try to log in with your Adobe ID (email address) and password
Once logged in, follow the on-screen prompts to convert a file
Let us know if you're still having trouble and we'll try to help!

TS3772 On my iphone 5 i have two iTunes ID, one is no longer in use, but keeps asking for a password which I no longer have, whilst the other is still being used. How do I delete the old ID?

On my iphone 5 i have two iTunes ID, one is no longer in use, but keeps asking for a password which I no longer have, whilst the other is still being used. How do I delete the old ID?

Hello steveod2
The main thing to do is to sign out all services on your iPhone, like iCloud, iTunes & App Store, iMessage and FaceTIme. Check out the article below for more information.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G.

TS1702 I did not like program Office 365 and I want to cancel your subscription and receive a refund. Help me.

I did not like program Office 365 and I want to cancel your subscription and receive a refund.

You need to talk to Office 365, whoemever you bought that sub from.
This is a user to user forum, so no one here can really help you.
Did you get the sub through an app? If so, that app should have a support page or a way to contact them. Their support page should also have a FAQ that would cover cancelling your sub.

Cancel my subscription, and request refund. My order number is AD014054609.

How do I cancel my subscription, and request refund. I subscribed 3 days ago and have yet to get the software to work. My order number is AD014054609

Best to reach out to Adobe Chat support; here's the link.

I want to cancel my subscription and get a refund ...

How on earth do you contact someone to cancel Skype and a subscription. I did manage to cancel the payment for the account I hope. But I can not find where to send an email to cancel my subscription and account. This is the hardest site I have encountered to find information.My account is betty.chappell2 and I have not used any minutes on it at all.

Hello M Luiz,
please don't forget here we are users like you, not Adobe's employees. You have to contact Adobe's customerservice. Here some links about the terms of notice:
Adobe - Subscription Terms and Products One of them I could find only in German language:
https://store2.adobe.com/cfusion/store/html/index.cfm?event=displayProduct&categoryOID=696 9052&store=OLS-DE
and there I found (translated from german website):
After purchasing a subscription for Adobe ® ExportPDF the fee after each month (for a monthly subscription) or year is automatically drawn (for a annual subscription). You can terminate at any time your subscription on the page "My Account" under "Manage Subscriptions". To do this, click the option to terminate the contract in addition to the subscription in question. The subscription is then valid until the next due date for fees. After no more usage charges will be collected. If you want to set the service and your account with immediate effect, please contact the Adobe Customer Support Department.
https://store2.adobe.com/store/de/popup/software/acom/customer_service.html
Hans-Günter

How do i cancel my subscription and get my money back?

how do i cancel my subscription and get my money back? Im afraid i will be charged for every "Trial" after it expires. and is it even wortht the 2.49 a month?

What part of your money do you hope to get back? It is surely unlikely that you'll get a return on any part used months, and as far as I know, you can only pay a month at a time. Did you agree to a full year subscription to get the reduced rate?
I saw some stuff on the TV news last night, about some people going to live on Mars - for ever! If you are intending to breach your contract with Adobe, you better try and sign up PDQ, and hope... if you are lucky.... that Adobe does not have an interplanetary legal department!
http://www.bbc.co.uk/news/uk-england-derbyshire-25687315

All of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!

all of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. I have a wndiws 7 system and use a Intel core processor. I have restarted several times and still ge this

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. I have a wndows 7 system and use a Intel core processor. I have restarted several times and still ge this error. I have also tried to reinstall firefox and get the same error
== This happened ==
Every time Firefox opened
== today ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDS; InfoPath.2; .NET4.0C; AskTbUT2V5/5.8.0.12304)

'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''Causes and solutions for Firefox hanging at exit:'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
'''Safe Mode'''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.

I have cancelled my subscription and still being c...

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