I have CC for work and my PC to do work at home. At home I switched from PC to Mac this weekend. I want to redownload my apps for the iMac but it's telling my I'm using a 30 day free trial. I need to discontinue the PC apps and download to the new compute
I have CC for work and my PC to do work at home. At home I switched from PC to Mac this weekend. I want to redownload my apps for the iMac but it's telling my I'm using a 30 day free trial. I need to discontinue the PC apps and download to the new computer.
YOu need to sign out of the PC thru the CC manager and then sign in on the Mac.
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The message reads: "the application is authorized with…..account. This item was originally downloaded with a different user account or Adobe ID. To continue, please add that account"
I am trying to download an ebook from my university's library that I downloaded on my computer, but I want to read it on my iPad. I've checked with a customer service agent, and I only have one account registered.me to i need to get access to this book i only have a limited days to read it.
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Why am I being asked to pay $19.99, the first time I am trying to use my 30 day free trial?
Calpre what Adobe software or service is your inquiry in relation too?
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I live in the UK and want to purchase gift cards from iTunes for people in the US but It won't allow me to use my UK address and credit card. Can I or cant I?
You would have to work with a retailer selling iTunes cards who would accept a non-US credit card. Best Buy is a possibility; they carry iTunes prepaid cards and will accept orders from other countries:
http://www.bestbuy.com/site/Help-Topics/International-Orders/pcmcat204400050019. c?id=pcmcat204400050019
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I have downloaded the 30 day free trial using Adobe Download Assistant but I do not know how to open it and start using it.
This was so annoying!! It took me a good couple of hours but i figured it out, you need to do the following: Go to the folder where you saved the download (in my case i saved it in My Downloads) -> click on 'Adobe Photoshop Elements 12' -> click on 'PSE 12' -> click on 'Setup' (select the icon which is a box with a shield) -> follow instructions and....voila! You will need to restart when it suggests so save anything else first, then when it reboots you should see the icon on your desktop....hpe this helps!
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just started a new apple tv and also started using an iMac . I have itunes on the iMac but i cant get the apple tv to sync or find any settings to do so ! How can I get the iMac and apple tv to sync the itunes ? i have a internet connection between them , I have signed in to the itunes store on the apple tv and it shows that the apple tv is sharing my library from the IMac , but it wont sync and the apple tv has no content !
Welcome to the Apple Community.
The Apple TV (with the exception of the Apple TV 1) does not sync, it streams everything from your library on your computer or from the internet. -
Just purchased CC2015 Lightroom & Photoshop following a 30 day free trial. All worked well during the trial but now I have subscribed to the plan and downloaded the latest LR version I am unable to zoom into the images and just get a constant 'loading' box and spinning circle. Also, the whole system is very slow - very frustrating! Any ideas? I am running it on Windows 8.
MickYou keep asking variants on this same question. You've had replies in all your other threads. If you can't find them, go here and click where it says Activity:
Thomas Cannon Jr. -
We have tried several times to restore the iphone but it keeps telling us that this is corrupt and try again later.
Hi meekboy3,
Thanks for visiting Apple Support Communities.
You may want to try restoring again after placing your phone into recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy -
I have been using my IMac without a problem when I left it and went back to enter the password the IMac did not see the keyboard. I have changed the batteries and the green light comes up on the keyboard and then starts to flash indicating it is looking for the IMac but nothing happens. I have tried another set of new batteries with the same result. Is there any known problems in this area. The IMac is 5 months old.
Thank you for any helpWhat operating system does your iMac have? (please always post your operating system to prevent confustion).
If it's pre-Lion you will have to set Mail up manually:
Entering iCloud email settings manually in Snow Leopard or Leopard
Entering iCloud email settings manually in Tiger -
I have just upgraded from Lightroom 5 standalone to Lightroom 6 standalone. I appear to have been automatically enrolled for a 30 day free trial of Lightroom Mobile and Creative Cloud. Reading the FAQ, it appears that after the expiry of the free trial, if I do not sign up and pay, I will only be able to view my pictures on the desktop but not edit them - surely this cannot be true. How do I un-enroll for the 30 day free trial of Lightroom Mobile and CC?
When I was signed into Adobe (which was a requirement for installing the upgrade), Lightroom 6 told my at the top right corner that I had 30 days left of my free trial of Lightroom Mobile and Creative Cloud. In parallel with this forum posting, I am chatting with Adobe support. he is away to find out how to prevent any synching with Creative Cloud during the 30 day free trial. I do not think that Creative Cloud is an application that gets installed on your PC. I think Lightroom 6 has it built in, and can use it if if you are signed up to the Creative Cloud and Lightroom Mobile (which I am for 30 days)
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I'm switching from PC to Mac. I'm using my one time switch for Lightroom. I have elements 7. Can I upgrade or do I née to just buy outright?
If you use the organizer, you need to buy the boxed version of PSE 12. You can usually find it at big box stores and online retailers for less than adobe's upgrade price, if you shop around. You need the boxed version because you get a serial number that works on both platforms, and you will need to install PSE 12 in windows first, upgrade your catalog, then make a full backup to a removable drive and restore from that to the mac, after installing PSE 12 there.
If you don't use organizer, it doesn't matter. -
I have 3 Apple devices - iMac, iPhone, and iPad. I am planning to move to iCloud from MobileMe. In iTunes, I just choose to sync whatever files I want my iPhone and iPad to have since they don't have sufficient disk space as my iMac.
Can I just choose which apps or photos to sync via iCloud since I don't want all of them in my iPhone and iPad? I have all photos & apps in my iMac but only sync manually some of them to my iPad and to my iPhone. Can I still do this with iCloud?
Calendars, emails, contacts, are fine since files are small. What I'm afraid of are the apps and photos.
Any reply will be appreciated.
Thanks.With the exception of photo stream, iCloud doesn't sync your apps or photos between devices. You will continue to sync this content via iTunes in the same way as you do now.
Photo stream allows you to sync your most recent photos between all devices, you have the option to use photostream or not. -
I downloaded the 30 day free trial of Photoshop on 9/11, but have not been able to open it, or even find it on my computer. I do have the Adobe Create Cloud icon, and when I click it it list PS as downloaded and lets me access tutorials, but that is all.
Please let me know how to open and use PS.
Homer GuyHi Homerguy,
If you are using Mac, please open the finder window click on go and choose applications and try to launch Photoshop from there.
If windows, please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014 and double click on the Photoshop.exe file.
Thanks -
I have Premier Elements 12 and recently changed my computer to an iMac. I want to re-register my software on the iMac but the Adobe system won't let me. Anyone have an answer? Cheers Brian
Brian Chapple
I did not see your post 4 until after I had posted just now.
That is one of the drawbacks related to purchasing Premiere Elements as a download from Adobe...the download is specific to the Windows or Mac operating system to which it is downloaded. So all you have purchased that way are the installation files and a serial number for Premiere Elements 12 Windows. If you had purchased Premiere Elements 12 in the box packaging, that comes with a disc for Windows and a disc for Mac.
How long ago did you purchase Premiere Elements 12 Windows? If within 30 days of purchase, you can look into a 30 day money back from Adobe. But you cannot purchase the box packaging from Adobe. It only offers the download purchase from it. You would have to buy from an authorized reseller if you wanted the boxed purchase.
The way it is now, you will need to purchase new installation files and serial number for Premiere Elements 12 for your iMac.
That is the situation that I believe exists. More information if needed.
ATR -
I purchased a program on Mac App store and the program does not act as it should, also was required to pay up front whereas had I went to the web site, ibank 4 I would have had 30 days free trial an would have found that the program does not work.?
Free trials are not available through the Mac App Store.
Apple is not here. Apple does not answer questions here. This is a user to user support forum. There are only folks here who use Apple products.
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