I have changed my apple email address and icloud is asking me to sign in under my old email then saying my password is incorrect how can i change it pls
I have changed my apple id but when i try to log into icloud etc it lists my old id therefore my password is wrong as there is no such account now, how do i change this to show my new id and get into my account
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.
If you don't know the password for your old ID, or if it isn't accepted, and your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Similar Messages
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I have an iTunes (Apple) id that works fine but the iCloud keeps asking me to sign in and then says that the password is incorrect when I know it isn't. Have tried a password reset that works for everything else (App Store, iTunes etc) but iCloud still won't accept it. Any ideas?
You would have to access http://appleid.apple.com to find the email address but as you've reset the password you can't get into that. You will have to contact Support: the iTunes Store is probably the best place to start. Go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column.
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Help me!! I changed my email address associated with apple Id. Now ALLLLL my devices (iphone, mac, ipad) are associated with old apple Id. But It won't log out or delete the old one without having a password. Neither the old passowrd or the new password works. Now nothign works. Please help me!!
Hello Alexandra,
Thank you for the details of the issue you are experiencing with iCloud on your devices after updating your Apple ID. I recommend the following steps:
Symptoms
iOS 7 may ask for the password to your previous Apple ID when you sign out of iCloud.
Resolution
1. Use your current Apple ID password
Trying using your current Apple ID password. If that doesn't work, continue to the next step.
2. Sign out and back in to iMessage or FaceTime
If you are currently signed in to iMessage or FaceTime
If you are not signed in to iMessage or FaceTime
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud and try to sign out.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Tap Settings > iCloud and sign in with the new Apple ID.
Find the full article here:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My email keeps saying my password is incorrect and I have not been able to get e-mail for days
My email keeps saying my password is incorrect. I have not been able to receive or send email for days now!
Can anyone helpSome servers have case sensitive passwords, so that may be one issue. Is your email MS Exchange, Gmail, Yahoo or ????
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Every time I try to sign in to iTunes, it says my password is incorrect. So, I reset my password, sign in on my computer and it works. But when I sign in to a different device, it says my password is incorrect. Why?
Make sure you sign out of the other devices and then sign in with the new PW
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......
The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.
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I am unable to get my Yahoo mail to sync on my iphone 5. It keeps asking me for my yahoo password over and over and when I do it then says yahoo server is unavailable.
Me too it has been all week and driving me crazy--- I've done everything I've seen on these websites to no avail--- does apple monitor these posts and offer any help????????
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After the last upgrade the tabs will begin refreshing at times it slows my movements the page freezes til it catches up. Or if flashplayer is running it will crash. One of the previous versions had this problem but there was an area to go to, to disable it. Ive tried about:config but it still refreshes. Im using Wimdows 7
Thank you both so very much for your quick replies. that is what I thought but the your assurances help me ease my anxiety. And yes the credit union has made a change because now it no longer recognizes my computer as a personal computer when I am using Firefox after the latest Firefox update, and requires me to answer a security question to log in, which is why I had been using Safari, but as I was in Firefox I was lazy and didn't switch browsers.
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How do I create a bookmark so that I can return to the place I left when listening to a book on my ipodnano?
iPod Manuals
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I am unable to change or delete my iCloud ID, it is prompting sign in using an old email address that used to be my Apple ID, others have had this same problem but the answer seems to be to delete the iCloud account but I can't do that, because when I select delete account it prompts me to sign in on the old email address which doesn't exist anymore!! Please help!
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
ive recently updated my apple ID with my new email address but now my iphone and ipad dont recognise these and wont allow me to edit or change them without signing in with my old details to an account that no longer exists, can this be fixed? thanks
Go to setting on the devices and change the information
Settings
iTunes and App Store
Account
(Change account)
Also settings
Mail, contacts, calendars
Account
(Change account)
Same for everything else that uses your email address. Facebook, Twitter, iCloud, on and on. -
I changed my primary email address because I could not access my old email and now my new iphone asks me to sign in to my old account in order to backup my apps and music from my icloud. when I try to sign in using my password it says it is the wrong password.
If you are only updating apps, that's normal Apps and other purchased media are permanently tied to the ID used to purchase them. You also don't back up apps or music to iCloud, the only thing backed up to iCloud is your app data, which is part of your iCloud backup by default.
Is your phone signed into the old ID in Settings>iCloud? -
Can I sync or merge my music from two different devices if I have two different e mail addresses and apple ids? If so how?
Yes, if you choose the Erase and Sync option (or restore your iPod) you will be allowed to sync your iPod with the new computer.
If you would like to save the content that's currently on your iPod, see this older thread from another forum member Zevoneer discussing the different ways to copy the content on an iPod back to your PC.
https://discussions.apple.com/thread/2417169?start=0&tstart=0
B-rock -
well, I just have 8.00 Apple ID balance, and I want to remove it, because they asked me to spend it to change of country, and I don´t know how
Spend as much of the balance as you want, and then click here and ask that the remainder be cleared.
(80322) -
My recovery email address is incorrect how can I change this
Hi
I have forgotten the answers to my security questions and the recovery email address is incorrect, how can I amend the recovery email address?
ThanksYou need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
It isn't possible to add or change the rescue email address without supplying two of the answers.
(93471)
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