I have changed my Apple ID password but it still says that it's incorrect when I try to download an app?

My new password is not working.

Did you try downloading a song or a book, or anything other than an app? There is free content available in all of the stores, so try to download anything else and see if that works.
You you can also try refreshing your ID by signing put in iTunes>App Store>Apple ID. Tap the ID and sign out, restart your iPad and then go back to the settings and sign in again.
IF that fails, seek help from Apple here.
Apple ID: Contacting Apple for help with Apple ID account security - Apple Support

Similar Messages

  • HT1911 I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!

    I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!

    iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup? 

  • I use a website for my job, and now that I have downloaded the new version of firefox my company website will not accept my password. I have changed to a new password, but it still will not let me in. I can still gain access to site using Safari.

    How can I use the new Firefox to access nwapeople.com?

    Well, two thoughts.
    The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
    The battery has deep discharged and is now dead. It will never recharge and should be replaced.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
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    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
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    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
    The flat fee for a battery exchange is, I believe, $99.00 USD.

  • I changed e-mail address but i-phone still shows old e-mail address when I try to download a new app.

    I changed my e-mail address, but my I-phone still shows old e-mail address when I try to download an app and says my password is incorrect. How do I update my I-phone to my new apple id?

    on your phone go to settings - app store - apple id - sign out - then sign in with your new email address.

  • I already have changed my apple id. But whenever I update any application, it is asking and using the old app id and password that is not a working e-mail already. How can I change my app id?

    I already have changed my apple id. But whenever I update any application, it is asking the old app id and password that is not a working e-mail already. How can I change my app id?

    So you made a new Apple ID? Unfortunately that won't work. Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one ID to another and Apple does not merge Apple IDs. What should have been doen is mearely change the email address that was associated with the Apple ID.
    http://support.apple.com/kb/HT5621
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  • I have recently changed my Apple ID password, but i now cant access my icloud with the new password, i thought the 2 were linked?

    i have recently changed my Apple ID password, but i now cant access my icloud with the new password, i thought the 2 were linked?

    Hi helenbeach,
    If you've recently made changes to your Apple ID, you may need to update or log out/log back in to some of the related services for those changes to take effect. You may find the following article helpful:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Regards,
    - Brenden

  • HT201303 I have changed my apple id password and my account is also signed in but app store is not accepting the newly set password

    I have changed my apple id password as appstore was not accepting old password and the password change was successfully done but again i m facing the same problem in app store and unable to download apps

    Settings > iTunes & App stores.
    Tap AppleID then Sign out and sign back in.

  • ITunes 11.0.3 asks for password again and again, have re-done my credit card details, have changed my Apple ID password, tried to log in and out of iTunes, none of thos seem to work, just keeps happening without end, please help

    I have tried to re-install iTunes 11.0.3 at least 6 times.
    I have also downloaded iTunes 11.0.3 at least 5 times.
    I have changed my Apple ID password.
    I have downloaded (again, I've done that many times) iTunes 11.0.3, then I switched off the iMac, then restarted the wi-fi modem.  Switched on the iMac, loaded iTunes, same problem.
    I tried to just switch off the wi-fi, did the same as point above, same problem.
    Even tried to change the system date to 2038, this only seemed (although I doubt it) to fix the "not responding" issue which I had this morning.
    The Apple ID password issue, where it asks me for the password loads and loads of times (probably 50 times or more), one after the other has been happening for about 3 days now.
    Here is a copy of my message problem:
    iTunes Problem, can't seem to find a solution online.
    I am running OS X 10.8.3 on an iMac, have just loaded iTunes 11.0.3 a few days ago.
    Firstly, I'd open iTunes and it would immediately say it was not responding, I'd have to force quit, try again, re-boot, try again etc.  I tried re-installing iTunes, changing password, everything to no avail, then changed my date to 2038, and voila it started responding (no, don't ask me, I just read in online and was desperate enough to try it).  Of course, I don't believe that this actually helped, I would like to know what did help or if there is something specific one needs to do to fix this.
    I have not been able to get rid of this problem:  Whenever I try to make a purchase it asks for my Apple ID password, dozens of times until I give up and press cancel, cancel, cancel.
    Why does it do this?  I don't want to purchase anything because I can't keep typing in my password again and again.  I'm not exaggerating.
    As I mentioned, I have tried to re-install iTunes, about 6 times, and I changed my password.  I still get the same problem.
    Also, my iTunes still looks like the classical iTunes and doesn't have the new interface.
    Has anyone experienced this and was able to fix it, or does anyone know what the problem is?  Please help, I'm at my wits end.

    Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
    W. Raider wrote:
    Repairing permissions doesn't fix it.
    I reverted to the previous version, 11.0.2.
    1. Quit the new crash-prone iTunes.
    2. Delete the app.
    3. Restore v. 11.0.2 with Time Machine.
    4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
    5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
    6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
    7. Launch the older version of iTunes.
    My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
    Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library.

  • I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd

    I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd and if confirmation is must so please phone number is mine please send a code please help me my apple

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • How to change my apple id password, but i dont remember sequrity questions and i cant reach reset email

    how to change my apple id password, but i dont remember sequrity questions and i cant reach reset email

    Hi sisot,
    Thanks for visiting Apple Support Communities.
    You may find this article helpful with resetting your security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    However, if you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
    You'll need to contact iTunes Store support to have your questions and answers reset.
    After your password, security questions and answers are reset, I'd recommend providing a different rescue email address:
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    All the best,
    Jeremy

  • I want to change my apple id password but the verification email never appears at my mail.What can I do?

    I want to change my apple id password but the verification email never appears at my mail.Everything else works perfectly fine at my email account.Just the apple messages never show upWhat can I do?

    Hi Lara92,
    Thanks for visiting Apple Support Communities.
    If you haven't received an email at your rescue email address, or didn't provide a rescue email, you can contact iTunes Store Support for help. See this article for more information:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    You'll need to contact iTunes Store support to have your questions and answers reset.
    Best,
    Jeremy

  • When i try to download an app, my password and apple id are correct but it never works. I recently downloaded ios 7 and am wondering if it changed something...

    When i try to download an app, my password and apple id are correct but it never works. I recently downloaded ios 7 and am wondering if it changed something...

    It sounds like you have a a password-protected PDF. The password was set by the person who encoded it.

  • It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

    It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

    Bojana321 wrote:
    ... this has only come up today yet it says I'm logged into mine!
    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • I have changed the apple ID (email, but on my iphone , the icloud is stil asking me to log in whit the old email.And it is poping-up on every 10 seconds.I never used icloud, and i dont want to use it.I just dont know how to disable the icloud.

    i have changed the apple ID (email) but on my iphone , the icloud is stil asking me to log in whit the old email.And it is poping-up on every 10 seconds.I never used icloud, and i dont want to use it.I just dont know how to disable the icloud.

    If you see that pop up you enabled icloud. Whether you want or do not want now to use it irrelevant until you actually disable activation lock.
    In order to do that you have to change your apple id back to do that just long enough to sign in and back out. System will ask you to verify, don't.
    Just sign in on the prompt you getting and then logout. Once done, change apple id to what you have now and verify. Then decide if you want to
    use icloud (who does not want to be able to track their phone if lost or stolen).

  • I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

    I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

    OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password  when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!

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