I have changed my ID and I can no longer update my apps or see my purchases. I have changed my ID in the store settings.

I have been told by Apple security that the ID does not exist it is now associated with my new ID, they told me to call support there is a pending case but they can not seem to provide an answer. If I log in in with my original ID. It does not recogonise my passwords or any answers I give to the security questions Grrrrrr I wished I never changed my ID!!!

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Since I downloaded the new operating system to my iPod touch I can no longer update my Apps or download new ones. My password is recognized but the download process is immediately interrupted when I touch update (all) or download.

Since I downloaded the new operating system (6.1.3) to my iPod touch I can no longer update my Apps or download and new Apps. My password is recognized but when touching the update (all) button or download, the screen immediately reverts to the earlier screen and no updating or downloading occurs.

Try This...
Close All Open Apps... Sign Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414

I have iphone 4s with iO6. My problem is I can no longer update my apps since "cannot connect to itunes" always shows on my screen when i try to. Tried fixing by changing the dates, turning off location as suggested in some forums but both didn't work!

I have iphone 4s with iO6. My problem is I can no longer update my apps since "cannot connect to itunes store" always shows on my screen when i try to. Tried fixing by changing the dates, turning off location as suggested in some forums but both didn't work! Please help!! Thanks.

You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them.

I have an iBook G4 and iTunes is no longer updating. The last update is 9.2.1 but it doesn't support my iPhone or iPad. Is there anything I can do to update iTunes or is my only recourse to update my laptop?

I have an iBook G4 and iTunes is no longer updating. The last update is 9.2.1 but it doesn't support my iPhone or iPad. Is there anything I can do to update iTunes or is my only recourse to update my laptop?

As Niel has suggested Mac OS X 10.5 Lepaord.
But first of all make sure that your iBook is above 800Mhz and you have at least 512 Meg of memory. (1 GB recommended)
Please note, that if you do install Mac OS X 10.5 on your iBook, it will not allow you to install the latest version of iTunes version 11. The most recent version of iTunes that can be installed would be 10.5, which will be compatible with your iPod touch 4th gen, provided it's not been updated to iOS 6.
Sadly you can't install any version of Mac OS X above 10.5 Leopard, as it they requires an Intel processor, which your iBook G4 does not have.
Hope this helps.

I no longer have a credit card and it wont let me update my apps how do i erase credit info from iphone

i no longer have a credit card and it wont let me update my apps how do i erase credit info from iphone

Hello there, NayNay32.
The following Knowledge Base article offers up some great infomation in regards to changing your payment information in iTunes:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
There is also a link to see what to do if you do not have the None option or cant select it:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366
If your issue still persists, then:
Get help
If you need help changing your payment information, contact iTunes Store support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1688 Someone changed the settings on my iPhone so that I can no longer update my apps or download new apps. I don't have the icon on my phone anymore. Can someone please tell me how to get it back?

Someone changed the settings on my iPhone so that I can no longer update or add apps. The icon no longer appears. Can someone please tell me how to add that back?

I should have added that the iTunes app is not displayed on my phone in order for me to add the apps.

On my email, my delete boxes that I check to delete old emails have become doted lines and I can no longer check so many at one time to delete

I have a local internet provider and when I log onto my account thru Firefox there use to be a square box to the left side of the email that I could check to delete how ever many I wanted to on that page at the same time. Now those boxes have become little dots and you can't check them to delete them. The boxes are still there when I log on thru Google chrome. Please let me know what to do. Thanks, Daryl

Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[Troubleshooting extensions and themes]]
Check and tell if its working.
Some of your Firefox Plugins are out-dated
* Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/]
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''

Can no longer update my apps :(

Hi. I'm new here and well I had to change my apple Id. I had to change the the email I was using and the password I was using. Well every since I did that I can no longer update my older apps. I find It ridiculous that it wants me to use my old password and email but I can't. I don't know what to do. Help me please. What can I do so I can update them again. I'm so confused.

- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
It sounds like you created a new account. you can change the email for an account and not create a new account. See:
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.

My smtp has been changed to smtpa and I can no longer send. Port is 2225. Help

Bell Aliant has changed to smtpa port 2225, I'm configured correctly but can no longer send. They do not support Thunderbird. I can receive fine.

I do have my complete email. I found the troubleshooting info
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Thunderbird, check out our support website.
Include account names (possibly identifying information)
Application Basics
Name Thunderbird
Version 24.4.0
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.4.0
Profile Folder
(Local drive)
Application Build ID 20140316131045
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Crash Reports about:crashes
Memory Use about:memory
Mail and News Accounts
ID Incoming server Outgoing servers
Name Connection security Authentication method Name Connection security Authentication method Default?
account1 (pop3) pop.bellaliant.net:110 None Normal password smpta.bellaliant.net:2225 None Normal password true
account2 (none) Local Folders None Normal password
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Name Version Enabled ID
British English Dictionary 1.19.1 false [email protected]
Dropbox for Filelink 1.0.1 false [email protected]
Forward 0.18 false [email protected]
Lightning 2.6.4 false {e2fda1a4-762b-4020-b5ad-a41df1933103}
SlideShow 1.4.7 false [email protected]
Test Pilot for Thunderbird 1.3.9 false [email protected]
Important Modified Preferences
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extensions.lastAppVersion 24.4.0
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mail.openMessageBehavior.version 1
mail.winsearch.firstRunDone true
mailnews.database.global.datastore.id c63e71b8-d672-4c23-b824-b191ee3cf75
network.cookie.prefsMigrated true
places.database.lastMaintenance 1395838575
places.history.expiration.transient_current_max_pages 104858
places.history.expiration.transient_optimal_database_size 167772160
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print.print_printer Brother MFC-240C USB Printer
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print.printer_Brother_MFC-240C_USB_Printer.print_bgimages false
print.printer_Brother_MFC-240C_USB_Printer.print_colorspace
print.printer_Brother_MFC-240C_USB_Printer.print_command
print.printer_Brother_MFC-240C_USB_Printer.print_downloadfonts false
print.printer_Brother_MFC-240C_USB_Printer.print_duplex -1574483314
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print.printer_Brother_MFC-240C_USB_Printer.print_orientation 0
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print.printer_Brother_MFC-240C_USB_Printer.print_paper_data 1
print.printer_Brother_MFC-240C_USB_Printer.print_paper_height 11.00
print.printer_Brother_MFC-240C_USB_Printer.print_paper_name
print.printer_Brother_MFC-240C_USB_Printer.print_paper_size 1611902952
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print.printer_Brother_MFC-240C_USB_Printer.print_paper_size_unit 0
print.printer_Brother_MFC-240C_USB_Printer.print_paper_width 8.50
print.printer_Brother_MFC-240C_USB_Printer.print_plex_name
print.printer_Brother_MFC-240C_USB_Printer.print_resolution 0
print.printer_Brother_MFC-240C_USB_Printer.print_resolution_name
print.printer_Brother_MFC-240C_USB_Printer.print_reversed false
print.printer_Brother_MFC-240C_USB_Printer.print_scaling 1.00
print.printer_Brother_MFC-240C_USB_Printer.print_shrink_to_fit true
print.printer_Brother_MFC-240C_USB_Printer.print_to_file false
print.printer_Brother_MFC-240C_USB_Printer.print_unwriteable_margin_bottom 0
print.printer_Brother_MFC-240C_USB_Printer.print_unwriteable_margin_left 0
print.printer_Brother_MFC-240C_USB_Printer.print_unwriteable_margin_right 0
print.printer_Brother_MFC-240C_USB_Printer.print_unwriteable_margin_top 0
Graphics
Adapter Description AMD RADEON HD6550D Graphics
Vendor ID 0x1002
Device ID 0x9640
Adapter RAM 512
Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version 8.892.0.0
Driver Date 9-8-2011
Direct2D Enabled false
DirectWrite Enabled false (6.2.9200.16571)
ClearType Parameters ClearType parameters not found
WebGL Renderer false
GPU Accelerated Windows 0
AzureCanvasBackend skia
AzureFallbackCanvasBackend cairo
AzureContentBackend none
JavaScript
Incremental GC 1
Accessibility
Activated 1
Prevent Accessibility 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.2 4.10.2
NSS 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS Util 3.15.4 3.15.4
NSS SSL 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS S/MIME 3.15.4 Basic ECC

HT4528 After upgrading to iOS 7, my iPhone and iPad can no longer connect to App Store. I did reset all settings, still the same. Please help

I just upgraded my iPhone 4 and iPad Mini to iOS 7, suddenly they both can no longer access to iTunes nor App Store. The message says "Cannot connect to App Store". After some research, I did reset all, and still the same. Can anyone have a clue? Thanks,

As I mentioned earlier, when I clicked on the App Store or iTunes Store, the message reads "Cannot connect to iTunes Store" or "Cannot connect to App Store" depending on which I clicked.
I did check iTunes & App Store, it used to show my Apple ID there, but somehow it shows empty there. I then manually typed in my Apple ID, it just won't work. I know for sure that my Apple ID works as I tried logging online using that ID fine, but my iPhone and iPA
Thanks,

If I have two iTunes accounts, and only want one to update my apps why does the other account keep opening?

Here's the issue-I have two iTunes accounts, yet account #1 always comes up when I want to update my apps. This occurs even when account #2 is logged in and has been synced from desktop to iPad. Additionally,Account #2 is logged in on the iPad and yet account #1 prompt appears when updating. Interestingly account #2 functions normal for iTunes purchases but not apps purchases. Any suggestions?

Apps will ALWAYS be tied to the account from which they were purchased. You will always have to update the apps from the account from which they were purchased.

I can no longer update cc Apps due to download corrupted

"There was a problem updating Flash Profeddional cc and mobile Device Package (2014)
Update Failed
The download appears corrupted. Please try again in a few minutes.(42)"
This happens with all program updates ie Photoshop 2014, Illustrator 2014, etc. I have searched Adobe help but find answers for new installation or other error messages.

Try This...
Close All Open Apps... Sign Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414

I keep getting this message that my acct is disabled everytime i update my apps or try to purchase, i already changed my passwords, got a confirmation that it was successfully changed and i am also able to log in my apple ID and stuff, so what seems to be

why cant i purchase or update my apps, i keep getting the msg that my acct has been disabled even after i just updated my acct?

You've been hitten by Apple's recent SNAFU. I fear you are SoL until their pending investigation fiasco is over with.

I have a Mac Mini and I can't get it to work with my Ricoh Aficio MP 161. Any ideas?

I have a Mac Mini and I can't get it to work with my Ricoh Aficio MP 161. Any ideas?

The latest Apple driver support begins with the MP 171.
Here is Ricoh's official driver download page specifically for the Afico MP 161. Note that new drivers for this device were released on Aug 2, and include Lion and Mountain Lion.
Hopefully, this will solve your device issues.

I have 2 ipad minis and I can't get headphones to work on either one.

I have 2 ipad minis and I can't get headphones to work in either one. I have tried to push plug into the jack hard. All the headphones work in my ipod. Music still plays outside the headphones but not inside. Please help, I have 2 frustrated children because they can't use their headphones.

Never mind figured it out. Things are so simple, but yet so hard :)

I have changed my ID and I can no longer update my apps or see my purchases. I have changed my ID in the store settings.

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