I have changed the apple ID , now im unable to activate imessage, i have changed the apple ID , now im unable to activate imessage
I hve upgraded ios6 yesterday n today i hve changed da password apple id login. now im unable to activate imessage. im geting the error 'THE username or password are incorrect. Try again..
im able to use the same password in the app store..
i have reset network settings, thn also same error
Go here for help.
https://iforgot.apple.com/appleid
Similar Messages
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I have a 17" Mac Book Pro and a 13" Mac Book Pro...both use the same Apple ID. My wife uses the 13" and now wants to change the Apple ID on the 13" to her Apple ID. How do I do this and not loose the information on that computer?
Hello Teddy53149 and welcome to Apple Support Communities,
Follow this procedure:
Change your OS X account name and home directory name - Apple Support
As they recommend and as always when you're messing with administrator accounts back everything up first. -
Someone changed my password for my iPhone 4. I have attempted to restore my device now for 3 days, continually being hooked up to the computer, continually having to restart, continually having to power off and then place the device in DFU mode. I would LOVE to speak with someone from Apple, the only problem is to even begin to wait in line to chat with an Apple representative, I need my device's serial number to begin the lovely process of waiting in line. How do I A)-Get the device's serial number when it is locked? B)-Begin to wait in line without said serial number? I am beginning to think it would be much easier to just report the device as stolen, then contact my carrier and have them replace this device. Am I doing something wrong for it to take 3+ days to restore? It has the most current, up to date software on the device, why in the world would it take 3+ days to simply restore to factory settings?
If you open it to take out the battery from the iPhone then you forfeit all service for whatever reason from Apple in the future.
Have you attempt to connect it to your computer and then restore it from iTunes on your computer? -
Somehow my App Store changed to US and now I am unable to get any apps because my apple ID is only valid in Australia. I have tried changing the store in the terms and conditions but it doesn't seem to be doing the trick and changes itself back to US. Any ideas?
Settings>iTunes and App stores>Apple ID.
Tap your ID
Tap View Apple ID
Enter your password
Go to Country/Region in the popup window to change the store -
I have an old AOL account not used for years. No I have realized some years ago I have signed in into the apple storewith this email. Now I am not able to change this apple ID. Has s.o. an idea how to work this out?
See this -> http://support.apple.com/kb/TS1299
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I had an Apple ID under an old email address that I have now changed, but the old address still shows up in my iCloud account since I installed Yosemite. How do I get rid of that old account altogether?
You cannot merge accounts.
You need to sign into the old account on your computer.
iTunes Store: Retrieving and changing passwords (Apple ID) -
My home was recently burgarlized and one of my Ipads were stolen.(Thank God my daughter had hers at school). However, I went online to report my Ipad lost thru apple but now My daughter is unable to Log into the apple account and/or use her Ipad due to being lost. How can I correct this so she can use her Ipad?
Thank youIf you had a passcode set on your iPad your data should be safe. The thief would have to force it into recovery mode and restore it in order to use it, which would completely erase it.
This shouldn't keep your daughter's device from accessing the iCloud account however. If you can no longer sign into the account on iCloud.com from your computer, contact Apple support for assistance. -
Hi, I ahve a macbook Pro. Sometimes it tells me there are software updates but some of them i can't download because it wants me to enter an apple ID and its only giving me the choice to use my old ID with an old email address that no longer exists. I think its with itunes it does that.
If you have 'Find My iPad' activated on the iPad it will cause this problem. You will have to contact Support for help. Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.
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Welcome to the Apple Community
This is a user to user community, Apple are unlikely to read your comments, if you have any suggestions that you think might enhance the Apple TV you can send Apple your feedback here. -
I have a game center account that has 2 accounts in the same apple id. the problem is i can only access one account. when i try to type in for the second account it says already taken. How do i change to the 2nd account with the same apple id? Please help.
that's the issue, you bought the OS online so Donald is right, it is being mailed to you. post the URL where you bought it.
the 'app store' is an application running on OSX itself where you can DL software.
so, you have to wait for mountain lion to arrive.
if you want to get a clean OS on your machine now, do this
reboot holding down command/option/R (hoping your machine supports this)
open disk utility, erase your HD so you have a single mac journaled partition
choose install OSX on this HD
let it run. from what you said, you will be back on lion. -
We bought the phone in another country and used it there on a prepay plan. we also purchased several itunes gift cards and used them to download some music. We used all but 69 cents of the credit on the itunes card before leaving that country. We are now in another country and have signed up with another cellular provider and purchased another itunes card but when we went to redeem the credit on the card it wouldn't accept it and said it was only for use in the country we were in. I realised our itunes account did not recognise we have gone to another counrty so I went into the settings of the phone and selected the iTunes and App Stores. When in that setting i tapped the Apple ID and then view Apple ID which then gives you the option to change the country/ region. However when I try to change the country I keep getting the message under the banner Account, which says "You have a store credit balance; you must spend your balance before you can change stores".
I have looked through everything but cannot find a way to delete or spend the 69 cents credit. Can anyone help me?Mikeandnicki wrote:
I have looked through everything but cannot find a way to delete or spend the 69 cents credit. Can anyone help me?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I changed my apple id email address last week, not a problem I just entered the correct info on my 6 apple devices for FaceTime, AppStore and iTunes.
The issue now, is that I have changed my appleid password so that the kids couldn't install any apps and charge my credit card.
Now I am getting an icloud authorisation error, it is telling me that the account (old apple id) or password are incorrect.
What have I done and how can I fix it?
Do I have to 'delete account' on my iphone and add a new one? I have just paid for the max icloud storage plan as well.I FOUND THE SOLUTION!
I had the same exact problem. I had my old apple ID connected to a school email which did not exist anymore. My ipad was prompting me to put the password in for that ID and I could not delete it from my ipad because the "Find My Ipad" was turned on, once again prompting for password. I called apple and they said this Apple no longer exists and is not in there system, which I knew already. After hours on the phone nobody could help me. Try this.
-Go to create a new Apple ID and use the same email address as the old apple ID which is locked in on your ipad
-Create a new password and all that, it will say it send a verification link to your email, in my case my email no longer exists so I could not do this
- I called Apple to explain this problem and I asked if they could verify it for me, which they did after I convinced them it was worth a try. The guy told me that the verification shouldnt matter and should still be able to login but he did it anyway. You can try skipping this step but if it doesn't work then go ahead.
-Go to ICloud and click on your account, the email should be grayed out but it should allow you to change that password, put in the new password which you just created.
-This allowed me to sign in to accept the new terms and conditions but it said "unable to conncet to server" so I just backed out and went to "Delete Account" and it worked!
The whole idea is to re-create your old apple ID into Apple's system and then use that new password. The guy at Apple said tons of people called about this problem and nobody could solve it. I thanked him for helping me and he thanked me for helping him. I hope this helps you! -
I have been using my husband's apple id in my old PC (ID A). When I purchased a MacBook Pro, I created my own Apple ID (ID B) and started using my laptop and updating the S/W with this ID.
Because I wanted to have access to my old purchases, I changed my Apple ID's e-mail to another e-mail that my husband uses (ID B->ID C).
Then I changed my husband's original Apple ID's e-mail address to my own e-mail address (ID A->ID B).
Now I can't update any s/w through the Apple Store and I get the message that "Sign in to **********@hotmail.com to update applications for that account.". The e-mail address is ID C. How can I associate my laptop in the AppStore with ID B which is the one that have all my purchased applications and contains my own e-mail address?
I would appreciate your reply.
DimitraYou are trying to find a loophole to circumvent a basic rule that prohibits the transfer of purchased content from one Apple ID to another.
Content tied to an Apple ID are bound to that Apple ID forever. You can not merge or trade accounts. Well, not (officially) anyway... -
I have a new email address and was successful in changing the information online but cannot change it on my iPhone 4S or iPad. When I try to fix the problem it requires me to create a new password and now I can't remember that either.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.
settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id. -
I had an Apple ID which I used for iCloud. I upgraded the iCloud account and changed the apple ID to a @me address. Now I can't view what was in my original apple ID account. How can I get what was stored on the original account?
cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID?
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