I have connected a company iPhone to iTunes and it will not sync, help please!
My company have several iPhones which are setup through the same iTunes account but when you connect them to the pc it will not sync. I need to update them and load the latest software as they are still running on very old software. Help would be much appreciated!
Is this the computer to which they normally sync? If not... save yourself some hassle.
iDevices are designed to sync to only one computer/library. Attempts to sync to another computer/library will wipe all content. Upgrading the device requires a backup prior to the update which will remove all content if this is not the computer they normally sync with.
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got a new windows 8.1 laptop. and i have downloaded the latest version of itunes and this will not recognize my iphone?
Hi lewisdearden!
Here is an article that can help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Anyone any ideas, I have just purchased 3 tunes from itunes, but they will not sync with my ipod.
https://discussions.apple.com/message/23071575#23071575
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Hi all can anyone help a man who knows very little about computers but is desperate for some help, i down loaded the new ios6 and lost all my data incuding my music, i just need to sync from my pc but it will not sync at all can anyone tell me what to do.
I have the same problem, since the update two days ago, appears when you always unlock the Apple logo and a loading bar (see file below). Have been three times all over itunes set to the factory settings and reload. Still the same. Now also in use, always on the screen with the Apple logo. Please help me, what's up?
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IPod touch found in iTunes but it will not sync. Please help.
I got a new (factory refurbished) 32gb 4th gen Touch to replace my 1st gen. iTunes finds it but will not sync to it. I've tried to reset (restore) the device as well as the PC its connecting to with no different results. Even did a Windows system restore to before the iTunes update (but it did not revert to older version of iTunes) and the outcome was still that the device will not sync. Both have the newest versions of software. The Apply button stays grey once changes are made (revert is enabled) and the sync option is grey in the summary screen and in the file drop down menu. I've ran the sync and connection diagnostic a half dozen times and every time it says the device is connected and able to sync. I've enabled all device helpers with iTunes and disabled both my firewall and my antivirus but still nothing works.
Yes that is what I meant. I restored or reset to factory setting/new iPod. It was already that way from the factory refurbish but I did try it. In fact I tried doing it both from the device itself and via iTunes, multiple times. No luck. Any other suggestions would be most welcome though, as I certainly may have overlooked something simple and or obvious to those more knowledgeable such are yourself.
Further info: I had a problem sync'ing my 1st gen about 2 weeks ago but it resolved when I disabled my antivirus and firewalls. Not sure if that really had any impact on the whole process but it was doing something very simular to this only then it was that it wouldn't detect the device. So I rebooted my PC and disabled my virus protection and firewalls and then plugged in the device and iTunes found it and sync'ed to it. Tried all that this time and no luck. I wanted to make sure all my apps and songs were on my PC so that when I got my new 4th gen I could get them all over to that (easily I had hoped). After that sync finally worked I updated to newest version of iTunes. Now with the new 4th gen it detects it fine but no sync.
Very frustrated and any help will be much appreciated! -
Error when starting iTunes... will not start. help please!!
so earlier I downloaded the latest version of iTunes and was having trouble installing it. I downloaded it a while ago when it was version 4 but I completely deleted it and installed version 7.
eventually I got it to work, however when I went to start it I got an error saying that it encountered a problem and needs to close. then another one comes up saying that it generated problems and I need to restart the program. I did, and the same thing happened.
I uninstalled and reinstalled the entire thing 3 times; same error. I called Apple Support and they said they couldn't help me b/c I am operating in Windows XP, and Microsoft's support is closed right now. I tried repairing it and nothing works. can anyone help please??hmmmm. okay, if your itunes.exe is running continually in Task Manager, that suggests that you don't have the Qoologic problem that Ewido fixes. (with that one, the itunes.exe typically just shows up for a few seconds, if at all ... although in some cases of multiple malware infections, it hangs around for 10 to 30 seconds.)
so let's check on the usual suspects when itunes.exe persists in Task Manager.
if you've got Norton Internet Security 2005, try the trusty Lorraine M technique:
Lorraine M: NIS/itunes problem rectified
... but if you don't have NIS 2005, or it doesn't seem to work for you, let's also check up on this possibility:
iTunes for Windows doesn't open after upgrading -
i am using windows xp pro on a laptop and have never had a problem accessing the internet, and still dont.
i purchased an iphone 4 and would like to sink it with my laptop, i installed itune 10.6 and it (itune) will not connest to the internet.
this can not be a hard problem to solve, but i need help
thanksClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
ipod nano 3rd gen - tracks (whole albums) have disappeared from ipod but are showing ticked in itunes library and ipod is synched, have bought tracks from itunes since this happened and they are fine, any help please
You may have transferred all your songs, but your iPad is seeing the library as a different entity.
The following article(s) may help you.
Moving your iTunes library to a new computer -
I have downloaded the most recent version of Itunes on my pc running Vista 32 . When I click on the icon nothing happens. Same thing when I go to the program and click. I have removed the software and reloaded it twice and it continues not to work. Please advise how I may be able to solve this problem?
Restart computer, right mouse click iTunes icon and select "Run As Administrator"
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Upgraded to newest version of iTunes and it will not open. Please help!
I've already tried removing Quicktime from my computer and reinstalling it and that worked once but after I shut down my computer and turned it back on iTunes would not work again and trying to repair the Quicktime program did not work.
Alright, for this, try the following:
1. Follow all steps located here: http://docs.info.apple.com/article.html?artnum=93698 (be sure to grab all leftover files in Program Files and system32).
2. Download and install the Windows Installer Cleanup Utility (http://support.microsoft.com/kb/290301).
3. Opens the utility, remove anything for Apple, iPod, iTunes, or Quicktime.
4. Re-download and install iTunes from http://www.apple.com/itunes/download
If the same error appears after that, do steps 1-3 again, but then go to Start>Search, choose to search for 'All Files and Folders', and search for Quicktime. Delete everything that comes up (except if you see any Java files, as those don't delete properly). Also, if you come across any files that don't say 'Delete', skip them, and if you get an error when deleting a file, skip it as well. Try reinstalling again. -
I made a playlist in iTunes, but it will not sync with my iPhone, why?
I made a playlist in iTunes, but it will not sync with my iPhone when I connect it to iTunes and select sync, why? On the music tab, I have selected, import all songs.
Okay, but being "checked and highlighted" does not cause media to sync.
Do you manually manage the content on the device or use the sync feature as designed?
If manually managing the content, can you "drag and drop" the media onto the device?
If syncing, go to the Movies (or video) tab and select the video there, then sync.
Does it work now? -
I have 2 itunes accounts. I can no longer use my first one for purchases so I had to start a new one and it will not sync from my new one without deleting everything on my same ipod from my previous account. How do I sync between both accounts?
Wayland wrote:
The CS.com service account has long been closed. I cannot get it to respond to my years ago password for that account. So I ask them to send me a new password and of course it goes to my years ago email number.
Don't have it send email.
Answer the security questions. -
iTunes 10.5 will not sync to my BlackBerry. I sync's outlook fine with desk top manager, but when I select music DM says connect device. It also tells me to install iTunes!?!? Running XP Pro w/SR3 and BBerry Tourch 9810.
LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), IVIASPI (1.0.0.0), CDR4_XP (8.0.0.212),
UpperFilters: Cdralw2k (8.0.0.212), GEARAspiWDM (2.0.6.1),
hmmmm. you've got rather a lot of burning software entries in there. (it looks like you've got some kind of Roxio product installed, as well as itunes and Alcohol 120%.)
by way of experiment, try the technique described in the following document (remember to take a backup of your device filter registry keys first).
iTunes for Windows: Troubleshooting CD issues caused by device filters
do you still get the itunes message with just the iTunes filters in place? -
my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?
my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?
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i backed my iphone up then i restored my phone and when i tried to open it asked if i wanted to hook up with iTunes or iCloud i hit use back up to iTunes and it will not go anywhere ive plugged it in and replugged it in and i get nothing past that ive restared my mac and my phone
Try a reset:
1. Hold the Sleep and Home button down (together) for about 10 seconds
2. Until you see the Apple logo (very important)
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