I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes The app continually crashes during the picture import. AND by the way it takes 10-15 minutes before it even attempts to import photos. The screen says impo

Question

I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes  The app continually crashes during the picture import.  AND by the way it takes 10-15 minutes before it even attempts to import photos.  The screen says importing photoes but doesnt try to optimize or anything for 10 minutes.  I have a 3gs with 16Gb so its not a cheap phone.  I have 10Gb free.  I have 6600 photoes.  This is very frustrating and undermines my confidence in your products.  My ipod is an ipod 4 with 16Gb also.  It does the exact same thing to it.  The last time, I had to import photoes a few at the time and with it taking 10-15 minutes each time for 6600 photos it is a long frustrating process.  But it will import every photo a few at a time.  The error message is just that itunes has stopped working.  no hint as to why. AND of course, my phone is out of use for the entire time.  You guys must not want to believe ur phones are a necessary tool...or maybe you dont want the consumer to believe it is.  I have tried to find solutions on your website as well as through other 3rd party communities.  Ultimately they were of no use.  I stumbled onto my solution by accident since Im a bit of a computer geek...a semi-geek.

Answer 1

I have this issue too, I went into my Windows event viewer. (should have looked at this a year ago when this started)
it said this
Faulting application name: iTunes.exe, version: 11.0.2.26, time stamp: 0x51253247
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x14d4
Faulting application start time: 0x01ce194399f166ba
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 0eb3c37f-8537-11e2-9351-50465d6737de
basically whenever I try to sync my ipod touch 4G 64GB it crashes iTunes when it begins the pictures. if im lucky ill get 4-5 on there before it stops responding. its not my system or anything im running win7x64 8GB DDR3 ram (Corsair XMS3) AMD FX Eight core processor.
It is silly that iTunes cannot add pictures to apple devices. it shatters whatever incline I may have to buy apple products. knda like the Airport Extreem router my dad bought the new firmware, caused my router to not function... why release firmware that breaks a product. -_- <-- off topic but still