I have corrupted purchased music files

My purchased music is corrupt and I need to re-download them but it will not let me. How can I get around this issue?

Hello Buddica,
If the files exist in the iTunes Library, you'll need to delete them before they can be redownloaded.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/HT3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
Allen

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TS1702 I have several purchased music files that do not play as the file can not be located. I have gone to the purchased files and downloaded all of my purchased music and several are still not playing.

I have had several purchases in my library come up as unable to locate file when it searches, still not found. I have went to all purchased songs and asked to donwload all of them and still, no music. Ideas?

I have had several purchases in my library come up as unable to locate file when it searches, still not found. I have went to all purchased songs and asked to donwload all of them and still, no music. Ideas?

Need to restore corrupted purchased music

I backup my purchased music by burning a data disc DVD of a smart playlist that tracks purchases since the last backup.
Some purchased music files got corrupted on my hard drive and I have located them on my backup DVD, but they will not import to iTunes, let alone play.
Surely my computer is authorized to play these files - it is the same one I have always used. I hate to de-authorize and re-authorize if it is not necessary to do so.
What can I do?
Thanks!

I discovered the files got corrupted before backing up, since other files worked ok and only these would not. I have a new iPod and was copying from my iTunes library into it. The old iPod was not yet wiped clean, and it still had the working files on it, so I was able to Transfer Purchases from the old iPod into iTunes, and then copy them from iTunes to my new iPod.

I have recently purchased music from itunes, it is on my computer but will not sync onto my ipod???

i have recently purchased music from itunes, it shows up on my computer but will not sync to my ipod??????? It shows on my playlist on the computer but will not transfer to my ipod

Is the iPod signed into the account that purchased the music?

I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?

I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?

nidubs wrote:
I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?
Why would they?
Do you have Automatic downloads enabled? Note this only works for items purchased after it is enabled.
-> iTunes Store: How to enable Automatic Downloads
Also, see this -> Downloading past purchases from the App Store, iBookstore, and iTunes Store

My PC computer was wiped (virus) including itunes. How do I transfer the many playlists and music to the new re-installed itunes?? Ipod is synced to old itunes. I have all original music files on external hard drive. Please help?

My PC computer was wiped (virus) including itunes. How do I transfer the many playlists and music on my ipod to the new re-installed itunes?? Ipod is synced to old itunes. I have all original music files on external hard drive. Please help?
New itunes is trying to wipe the ipod. But have many many playlists (many hours making) which I want to save. Any help would be appreciated.

If you want to just extract the playlists from your iPod, plug it in iTunes. When it appears under devices, right->click on it and choose Export Playlists. Save them to a location such as your desktop and them import them into your library once you have copied and imported all of your music back into it.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I have downloaded a music file through a downloader . But the file is not found in the captured in music player . How can I locate the physical location and move the file . I cannot do via itunes also .

I have downloaded a music file through a downloader . But the file is not found in the captured in music player . How can I locate the physical location and move the file . I cannot do via itunes also .

Exactly what do you mean by a 'downloader'?
Thanks
Pete

Have not purchased music for 10 months, in the meantime card has expired, which has £1.74 in credit on it, tried to change card details to current last 4 numbers/expiry date and security code but keeps on rejecting and brings back old card details

Have not purchased music for 10 months, in the meantime card has expired, which has £1.74 in credit on it, tried to change card details to current last 4 numbers/expiry date and security code but keeps on rejecting and brings back old card details

Try here > iTunes Store: My credit card's security code or zip code does not match my bank's records

How do I transfer my iTunes library to a new computer? I have transferred purchased music but wish to transfer the rest of my library. Home sharing isn't responding and the computers are going to be in different locations.

How do I transfer my iTunes library from my old computer to my new one? I have successfully transferred purchased music but not my library of CDs. Home sharing will not work, and isn't working in fact, as the computers will be in different countries.

Assuming your library is in the default location and all of the media is stored within the library's media folder then this is what you need to do:
Copy the entire iTunes folder from <User's Music> on the source computer to <User's Music> on the target computer.
You can do this directly over a network (making use of shared network folders) or by making a copy on an external drive, moving the drive between computers, and copying again. Any way that works is good. However if you say that you cannot use Home Sharing (doesn't work properly anyway) because the source and target are not on the same network then method 2 as I describe it won't work either.
Your playlists, play counts, ratings etc. are stored inside the database iTunes Library.itl which is inside the iTunes folder and a successful migration includes all of this information, not just the media files. I recommend method 1 from the earlier link as it sets you up with a backup mechanism to use in future. All hard drives fail eventually and often without warning, or at least a warning that is noticed and then heeded.
If the initial assumption is wrong, or you need help checking, just ask.
tt2

How do I delete Purchased Music Files from my iPhone 5? Im running iOS 8.2

So I have attempted every which way to delete my music including going to General>Settings>Usage>Music Delete. Certain files remain on my phone and i cant delete them in any fashion. This seems like a bug because I have gone to the store to download the rest of the album then can finally swipe and delete. This is a long process and does not seem to be too user friendly. There has to be a better way to do this right?
Also, I have noticed that when plugging in iphone to my PC, I have problems uploading music....arrrrrrggggggg!!! Help Please.

Hi maureenfromminneapolis,
I understand that you want to delete some songs off of your iPhone in order to make room for an iOS update. You can find some information on deleting music files in iOS in the following article:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store - Apple Support
http://support.apple.com/en-us/HT5772
Note that this article is only for music items downloaded from the iTunes Store. In order to remove items that you have synced into your device from your computer, you will need to connect back to the computer you used to add the music, uncheck the items you want removed, then sync to confirm the removal of these items. Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I have no Purchased Music or Downloads folder

I found lists of my purchased music in my Purchase History, but there is no folder for it and it is not on my computer (I did a search for a few of the songs and they are not there). New computer, new version of iTunes - but why no Downloads folder and how can I get my purchased music back?

Purchases only automatically go into the purchases playlist (green) on the PC where you actually bought it.
On a new PC you move them to, you have to put them in yourself.
On Macs there is an Apple script that can find purchased tracks. You can do it on Windows using smart playlists.
Match any
Kind contains Purchased
Kind contains Protected
Live updating is checked
Then you can drag the results of that smart playlist (purple) over into the Purchases (green) playlist.

Newly purchased music files LITERALLY disappeared....

I just bought a new album 10 minutes ago, and two of the songs weren't properly downloaded. The songs that won't play are visible in my library, but there's a an exclamantion point next to each of them and they are grayed out. At first, I thought maybe iTunes just didn't create a path between my library and the mp4 files, so I went to my music folder to see if the files were there. Lo and behold, they were not. I have 7 music files for my new album, not 9, even though 9 songs were advertised in the iTunes Store. I'm really irritated right now because I paid for 9 songs, but I got 7. Before I go to technical support, I figured I'd check here first to see if anyone else has encountered this problem and can either explain why this happened or tell me how to fix it. Thanks in advance.
Oh, and the weirdest thing about all this is that the entire album is visible on my iPod Touch o_O. My iPod and computer are both synced to iCloud, so I'm totally stumped as to why the album I bought downloaded completely to my iPod, but not my computer. I'm actually afraid of connecting my iPod to my computer right now, because it my erase my two songs (it already deletes my playlists every time I sync it to my library, even though they both have the same playlists with the same content.....)

I'm having an issue syncing 2 videos I downloaded on itunes onto my itouch. It's telling me my computer is not authorized to play this video and I don't understand why since it's the same computer I downloaded the video from and onto. I have looked for solutions all over this website and have come up empty.

I have been coping music files to a flash drive so I can transfer them to my car's harddrive. Once I downloaded Itunes 11, everything shows as protected so it does not transfer. Is there a way aroung this?

Hello:
I have been periodically copying files to a flash drive to put in my car's hard drive. This was working fine until I downloaded and installed Itunes 11. When I copy the files,
the songs show in the flash window as "protected" and then do not transfer to my car's harddrive. Is there a new procedure for this? Even songs that I copy to Itunes via a cd also show as protected.

Without a hardware lock I dont think there is a way to lock the drive cross-platform. You can lock all the files on the drive, which will prevent them from being modified, but that's only a superficial lock, as the "lock" checkbox can be edited in both windows and OS X.

Why does iTunes corrupting my music files!??

Ok its been a week since I've gone out an bought myself a well 160gb iPod Classic, looks fantastic and have used mates iPods before with no problem.
A week later... I've been pulling my hair out.. not good at my age.
Every song I play in iTunes (any version) or transfer to the iPod ends up garbled, distorted, skips the file all together, plays like a chipmunk.
Converted a movie to .mov played fine in iTunes and perfect on the iPod.
All other music programs play these files fine! Until I open up iTunes and right click on a song and click get info, pop up tells me about the file etc.
Closing that and then trying to play the song in another music app the song fails!
Playing it in Media Player Classic outputs this error:
Media Type 0:
Unknown
AMMEDIATYPE:
majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
subtype: MEDIASUBTYPE_MPEG1Audio {E436EB87-524F-11CE-9F53-0020AF0BA770}
formattype: TIMEFORMATNONE {00000000-0000-0000-0000-000000000000}
bFixedSizeSamples: 1
bTemporalCompression: 0
lSampleSize: 1
cbFormat: 0
Media Type 1:
Unknown
AMMEDIATYPE:
majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
subtype: TIMEFORMATNONE {00000000-0000-0000-0000-000000000000}
formattype: TIMEFORMATNONE {00000000-0000-0000-0000-000000000000}
bFixedSizeSamples: 1
bTemporalCompression: 0
lSampleSize: 1
cbFormat: 0
Guys and Gals I've tried everything over the last week and thinking about returning this headache. For the money spent on it I'd expect it to work straight away, the iPod itself crashed 45mins into playin with it trying to sync music to it!!
Seriously any help is great. I've tried the apple support page and everything is up to date in terms of drivers and software, directX etc.

Go to iTunes > Preferences > Store and turn off
Show iTunes in the Cloud purchases
Share details about your library with Apple
On any iOS device go to Settings > Music and turn off
Show All Music
Close and reopen iTunes and/or reset the device and you should see your version of the metadata for each track rather than the original store data.
tt2

My originsl itunes library disappeared and I only have recently purchased music, but all music is in my iphone 5 can I put this music into library and or ipod from my iphone

I lost my original itunes library today when I got new computer, I'm sure I did it in error, but the question is all my music is still on iphone 5 can I load this music back to my library or my ipod from the iphone? Right now my libray only shows 7 songs I purchased today. Thanks for any assistance.

Hello gadawgirl21,
Thanks for using Apple Support Communities.
For more information, take a look at:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Transferring purchases
If your iPhone, iPad, or iPod has your purchased content from the iTunes Store, you can transfer the content to a computer that is authorized for your Apple ID.
Note: This option only works for content you purchased from the iTunes Store (as opposed to content from other sources, such as CDs you may have imported). For content you did not purchase from the iTunes Store,synchronization occurs in one direction only. This means your content can be copied from a computer to your iOS device, but cannot be copied from your device to a computer.
Open iTunes.
From the Store menu, choose Authorize This Computer.
Enter your Apple ID and password. Then, click the Authorize button.
Connect your device your computer. If it is synced with another iTunes library, you may be asked if you want to "Erase and Sync" or "Transfer Purchases."
If that alert appears, click Transfer Purchases.
Important: Clicking Erase and Sync will delete any existing content currently on your device. The content would then be replaced with the content that is on the computer.
If you were not offered the option to transfer purchases:
After connecting your device to the computer, its icon appears in iTunes. Click the icon.
From the File > Devices menu, choose "Transfer Purchases from 'Your device name.'"
Have a nice day,
Mario

I have corrupted purchased music files

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