I have crash reporting disabled but still get the popup every time - how can I suppress crash reporting altogether?

Win7/FF31
Thanks,
CC

The crash report does two things.
1) tells you Firefox crashed
2) files a crash report with the '''Mozilla.org''' system so that
someone can look over the report to find a reason and cure.
'''No Personal Information Is Included.'''
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Similar Messages

  • HT1222 I get the message that there are items that I bought in tunes that have not been transfered. I syncronize my ipad, but still get the sa,e message. what can I do?

    I am trying to update my ipad. When I start the process, I get the message " there are items bought in itunes that were not transfered. I synchronized my ipad, but still get the same message. What can I do?

    I assume that this means items that haven't been transferred from the iPad into iTunes.
    Connect the iPad to your PC and launch iTunes. Right click on the iPad name on the left side under "Devices" and select Transfer Purchases from the pop up window. Then sync one more time. Then after that, right click on the iPad name again and select - Backup. After that process completes then you should be OK.

  • I have upgraded to the lastest version but I still get the popup every few days to upgrade, is something wrong or do you really have that many new upgrades?

    I downloaded the new upgrade and did what the box told me to do and after the upgrade I still get the popup box telling me to upgrade to the same Firefox version 3.6.10.

    You are currently two versions behind in updates, '''3.6.12''' is the latest version.
    Updates usually happen on the average of like once a month, but occasionally an update can occur within a week of a previous update - especially when a major security fix is needed, like what happened with 3.6.12 and 3.5.15 this week.

  • I installed the new software onto my windows computer and then couldn't open it.  I did the uninstall and reinstall and I am still getting the same  problem.  How can I get my itunes back?

    I installed the new itunes software onto my windows computer  and then couldn't oopen Itunes.  I did an uninstall and reinstall and still have the same problem.  How can I get my itunes back?

    It says " application failed because MSVCR80.dll is missing from computer and then when I click okay it says I tunes wan't installed correctly Please reinstall
    Many thanks, that's perfect. Try the following user tip with those ones:
    Troubleshooting issues with iTunes for Windows updates

  • HT201270 I have done all of this but still get the 'no service' signal. Can anyone help with this?

    Carrier settings updates are small files (about 10 kb) that are installed on your iPhone or iPad (Wi-Fi + Cellular models). Carrier settings include updates to Access Point Names (APNs), MMS settings, features such as tethering, and default apps such as Stocks, Maps, and Weather. You might receive notifications periodically about installing a carrier-settings update.
    Follow these instructions to update your carrier settings:
    Make sure your device is connected to the Internet.
    Tap Settings > General > About. If an update is available, a prompt will appear.
    If your iPhone is using iOS 4 or earlier, follow these instructions:
    Make sure you have a working Internet connection on your computer.
    Download and install the latest version of iTunes.
    Connect the iOS device to your computer and open iTunes.
    Select the device on the left side of the iTunes window and click Check for Updates. If a carrier settings update is available, iTunes displays a prompt.
    Restart your device.
    Note: Occasionally a carrier may release a mandatory update. This type of update will display only an OK button instead of an Update button, to let you know that the update was downloaded and installed.
    If you need to know the version of the carrier settings your device has, tap Settings > General > About and look next to "Carrier".

    I did the verification, which indicated that the last backup was 0422 today.  However, when I opened my Mac, this morning at 0500, I still got the message that the backup was NOT performed, etc, etc. etc.
    The backup is made on the standard Tiime Machine.
    The next backup has already started as of 0518.  Let's see what happens.  This is strange.  Here is the time sequence: 0518    Backup started
                    0525     Mac. froze and color wheel would not allow me to access anything on the Mac,
                    0528     Backup continuted:  91.9 MB of 94.8 MB
                    0530     92.2 MB of 94.8 MB
                    0532     Backup stopped.  Message: Latest backup 4:22 Today.
    It seems to be functioning properly at this point.  I'm curious to see if I get the standard "The backkup was not performed because an error occured while copying files to the backup disk" message, later today.
    I appreciate your help.  I'll keep you posted as I may need your help again. 
    Thanks

  • I have uninstalled and reinstalled, but still get the same error message about profile missing or inaccessible--what do I do now?

    When I opened the profiles folder there were folders missing (less folders than were shown on the help page). I tried using a restore point, but that did not work either. I don't know what else to do. :( I cannot access the manual fix steps because the browser will not open, so that is useless information.

    See:
    *https://support.mozilla.org/kb/how-run-firefox-when-your-profile-missing-or-inacc
    This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.
    *Windows: %AppData%\Mozilla\Firefox\<br>C:\Users\&lt;user&gt;\AppData\Roaming\Mozilla\Firefox\Profiles\&lt;profile&gt;\
    *Linux: ~/.mozilla/firefox/
    *Mac: ~/Library/Application Support/Firefox/
    You can use one of these to make Firefox create/use a new default profile:
    *Delete the profiles.ini file to force Firefox to create a new default profile
    *Use the Profile Manager to create a new profile
    *Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
    *http://kb.mozillazine.org/Profile_Manager
    *https://support.mozilla.org/kb/Managing+profiles
    *http://kb.mozillazine.org/Profile_folder_-_Firefox

  • When select for PDF reader to use automatically to open PDF files I still get the window every time I want to download a PDF file. How to prevent stopping this.

    Even when I highlighted in a seperate window that I want PDF open automatically with the PDF reader I always get this confirmation window to choose from. Is there a way to stop getting this confirmation window ?
    To perform a test I had with IE browser that by default selected PDF reader it does not ask me each time which option to choose from.

    Could you indicate what you have selected here:
    orange Firefox button ''or'' classic Tools menu > Options > Applications
    In the search box, type pdf and wait for the list to be filtered. On the right side, what do you have selected in the drop-downs? Do any of them behave the way you want?
    If the problem only occurs on certain sites, it's possible that the site sending a generic content-type header rather than a pdf-specific content-type header. Firefox doesn't look at the file extension to decide which program to use in that case, it simply lets you choose.

  • Ever since updating to new OS, my iphone won't sync to itunes. When I plug in the phone to the PC, it says I need to update itunes to 10.6.3 or later. I did, but still get the same error message.

    Ever since updating to new OS, my iphone won't sync to itunes. When I plug in the phone to the PC, dialog box says I need to update itunes to 10.6.3 or later. I did that update, but still get the same error message.
    Can anyone offer suggestions?
    Thanks!

    Since it told me to update, I updated to 10.7.
    Then when I plugged in the phone again, it gave the same message that I need to update itunes.

  • I keep getting a error message when I open iTunes asking me to reinstall the 64 bit version. I have reinstalled but still get the message.

    When I open iTunes I keep getting a error message asking me to reinstall iTunes 64 bit version. I have reinstalled but still get the message. Does anyone know a fix for this?

    This is obviously a problem apple! Please look at your community boards and see that a number of people have issues with the latest update and sort out.
    I have tried a number of times to install the update and have failed getting the same message as you. Tried with the 32 bit instead & no luck. Ive come on here to see if anyone else has a solution & found we all have the same problem. Someone else tried the old uninstall reinstall trick to no avail. Please sort this out apple!!

  • In eBay & YouTube, I get the message to install the latest version of Adobe Flash Player; I have gone through the download and installation procedure several times, but still get the same message - why can't I install the latest version on Firefox?

    In eBay, I was trying to upload pictures when I got this message: "You need the latest version of Adobe Flash Player to use the standard picture uploader.
    Download and install the latest version from Adobe before continuing."
    In YouTube, when trying to watch a video, I got this message: "You need to upgrade your Adobe Flash Player to watch this video."
    I have gone through the procedure for downloading and installing the latest version of Adobe Flash Player, but still get the same messages when I reopen Firefox and revisit these sites.
    There does not seem to be the same problem with Safari, which runs the latest version of Adobe Flash Player with no trouble.
    I am using an iMac running Mac OS X Version 10.6.7.

    You can find the latest Flash player for Firefox on this page.
    *http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
    For Firefox on 64 bit Windows, you need the 32 bit Flash version version because Firefox is a 32 bit application.
    *http://www.adobe.com/software/flash/about/

  • Activating an iPad and getting a message that the iPad is currently linked to another apple id, need to sign in to set up the iPad.  I have done a restore following the Ht1808, and tried to do a DFU mode restore but still get the activation message

    Activating an iPad and getting a message that the iPad is currently linked to another apple id, need to sign in to set up the iPad.  I have put the Ipad into recovery mode and done a restore following the Ht1808 support instructions and tried to do a DFU mode restore but still get the activation message after the restore. 

    Activation Lock
    http://support.apple.com/kb/PH13695

  • I am getting 'blocked plug in' messages which prevent video views and webinars.  I have updated Adobe, but still get the message. What should I do?

    I am getting 'blocked plug in' messages which prevent video views and webinars.  I have updated Adobe, but still get the message. What should I do?

    OS X 10.6.8?
    Safari 6/7
    1. System Preferences >  Flash Player > Advanced >  Delete  All
         Press the "Delete All" button
         Install Adobe Flash Player.
        http://get.adobe.com/flashplayer/
        Follow the prompts.   Quit Safari.
        Restart computer. Relaunch Safari.
    2.  Allow  Plug-ins
        Safari > Preferences > Security
        Internet Plug-ins >  "Allow  plug-ins"
        Enable it.
        Press " Manage Website Settings" button for more options.
    3. Safari > Preferences > Privacy
        Press the button “ Remove All Website Data”.

  • I have my settings set to "suggest nothing" when I am typing in my search keywords but I still get history and suggestions. How can I correct this?

    # Question
    I have my settings set to "suggest nothing" when I am typing in my search keywords but I still get history and suggestions. How can I correct this? edit

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    See also:
    *http://kb.mozillazine.org/Resetting_preferences

  • My Avast antivirus is telling me it blocks "JS:Iframe-DPX[Trj] Infection" each time I go to use Mozilla I have removed and reload Mozilla but still get the mess

    My Avast antivirus is telling me it blocks "JS:Iframe-DPX[Trj] Infection" each time I go to use Mozilla. I have removed and reload Mozilla but still get the message. Can anyone tell me how to remove this virus that apparently has attached itself to Mozilla. Thanks Bill

    Hi jscher2000,
    No avast does not give any hint of where it is coming from all it does is try to get me to upgrade which of course costs money.
    I went into avast and found a "browser cleaner" I ran that and it seems to have solved the problem, at least when I got out of mozilla and back into it no warning message came up so hopefully problem solved. Thanks for your advice.

  • HT1725 I currently have 57 songs listed under downloads and all have been in the processing stage. I have already been charged but cannot get the song to finish. Any suggestions?

    I currently have 57 songs listed under downloads and all have been in the processing stage. I have already been charged but cannot get the song to finish. Any suggestions?

    Hi Little Orchard,
    Welcome to the Support Communities!
    Are you downloading to a computer or an iPhone, iPad or iPod Touch?  I would first suggest signing out of the iTunes Store and restarting your computer or device.  Then log in and look for your purchases again.  If you are still not able to access your content the article below will get you connected with the iTunes Store Support. 
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Cheers,
    - Judy

Maybe you are looking for