I have crash reporting disabled but still get the popup every time - how can I suppress crash reporting altogether?
Win7/FF31
Thanks,
CC
The crash report does two things.
1) tells you Firefox crashed
2) files a crash report with the '''Mozilla.org''' system so that
someone can look over the report to find a reason and cure.
'''No Personal Information Is Included.'''
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.
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