I have crative cloud and i updates adobe acrobat to Acrobat DC.

Now its telling me that i have to purchase Acrobat DC? Why?

acrobat pro xi and acrobat dc are different programs. one is not an update/upgrade over the other, https://helpx.adobe.com/acrobat/faq.html

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I have Creative Cloud and can not use Acrobat XI Pro.

I have Creative Cloud and can not use Acrobat XI Pro. I have used it for 30 days.
Please come back.
BR/Karl Johan

Hi Lynfordd,
As per your account details your CC subscription is active and it should work fine. I also found that your subscription is already activated on 2 machines, so if you are trying to install and activate it on another computer then you need to deactivate it from one of the 2 machines and then try activating it on your 3rd computer.
Please let us know if it helps.
Regards,
Abhijit

Unable to update adobe acrobat

I have not been able to update Adobe Acrobat. What is preventing this and how might I fix it?

What version of Acrobat do you have? Pro, Reader, and version number?

How to thinApp Adobe Cloud and run updates....

I'm needing guidance/direction on How to thinApp Adobe Cloud and run updates on clients end. Running vSphere 5.5. Thanks.

Cordova1126 Adobe Creative Cloud applications are not supported or designed to operating in virtual environments. Please see Technical support boundaries for virtualized or server-based environments.
You can find the system requirements to run the Adobe Creative Cloud applications at System requirements | Creative Cloud.

How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I tried going to "Cancel my membership" on their site but it just takes me in a full circle and I end up back at "Cancel my membership" again. Is this a ploy to not let go of potentia

How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I have tried numerous times going to "Cancel my membership" on their site but it just goes through several steps and ends up where I began (i.e. Cancel my membership). Why is it so difficult to unsubscribe? Thks for any advice. Lavandula

Adobe contact information will not help You. The Finnish sites are making the same loop. The worst thing is that they have send me e-post telling that my membership will continue after first year automatically with 60 % higher price. I don't need do anything I will not continue the membership. It seems impossible to end it. The onlys solution seems to be close the credit card.

When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

Error Updating have you completed all of the steps listed in Error 1603: A fatal error occurred during installation? Did you have any questions on any of the steps listed?

I'm getting prompted to update adobe acrobat 9.5.5 which I have deleted. I am currently using 10.1.13. It is still asking me to update 9.5.5 (can't find anything using it) I have tried to cancel the updates for 9.5.5 but it only recognizes the 10.1.13 ver

I'm getting prompted to update adobe acrobat 9.5.5 which I have deleted. I am currently using 10.1.13. It is still asking me to update 9.5.5 (can't find anything using it) I have tried to cancel the update prompts for 9.5.5, but it only recognizes the 10.1.13 version. Suggestions? Am I missing something? It's driving me crazy!

Hi ncm72,
Could you please let me know what version of OS are you using.
Also, go to Control Panel/System Preferences in Windows/MAC and check whether Acrobat 9 is shown under installed programs list.
You might also try running Acrobat cleaner tool to remove all traces of previous versions of Acrobat:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then, install Acrobat X again from the link mentioned below:
Download Acrobat products | Standard, Pro | XI, X
Let me know if this works.
Regards,
Anubha

I have the cloud and tried downloading Photoshop, it says I already have it, but I don't.

I have the cloud, and I tried to download Photoshop, but it says that I already have it installed, but I dont. I have no idea what to do or how to do it! Please help!

Use http://www.adobe.com/support/contact/cscleanertool.html to remove whatever you have already installed, then try again.

I have Creative Cloud and just downloaded Ae... but it is version CS6... not CC2014.1 . Any idea why the download is for an older version?

I have Creative Cloud and just downloaded Ae... but it is version CS6... not CC2014.1 . Any idea why the download is for an older version?

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

Ok Apple users...Is there a way to delete e-mails on my Mac and not have to delete the same e-mails on my iPhone, and iPad...and vise-versa. I have the Cloud, and thought that everything would sync all of the time. If you know of a setting I need to adjus

Ok Apple users...Is there a way to delete e-mails on my Mac and not have to delete the same e-mails on my iPhone, and iPad...and vise-versa. I have the Cloud, and thought that everything would sync all of the time. If you know of a setting I need to adjust, please let me know.

Are you referring to @mac.com, @me.com or @icloud.com emails? Or some other email providers emails?
If the former, it should do that automatically. If the latter, no. iCloud does not (nor is it supposed to) sync non-Apple provided emails.

I need to configure Acrobat to display PDF files in Safari, but I have a lot of troubles to do it.I have OX S yosemite, I unistalled adobe acrobat, I closed safary and I installed the new version of adobe acrobat.

Dear everyone
I need to configure Acrobat to display PDF files in Safari, but I have a lot of troubles to do it.
I read a european commission document explaining that
http://ec.europa.eu/research/participants/data/support/sep_usermanual.pdf
If Safari does not display pdf forms in the browser window, uninstall all older versions of Adobe Reader and download the most recent one. First close Safari and then install Reader. Launch Safari and you ought to be able to open the pdf files inside the Safari window. If you install Adobe Reader 10.1.x without first closing Safari, Safari will not display the pdf file inside its browser window until it is re-launched. For further help, please see http://helpx.adobe.com/acrobat/kb/troubleshoot-safari-plug-acrobat-x.html
I have OX S yosemite, I unistalled adobe acrobat, I closed safary and I installed the new version of adobe acrobat
but when I open a web page that I need to allow me to display and modify PDF files it is not working.
I checked the following web page
Troubleshoot Safari plug-in | Acrobat X, Reader X
that is recommending the following:
The AdobePDFViewer plug-in is used to display PDF files in Safari using Acrobat and Reader.
This plug-in is installed as part of the Acrobat X or Reader X installation. The location of this plug-in is:
/Library/Internet Plug-ins/AdobePDFViewer.plugin
but after the new installation with this folder is completely empty and I am still
unable to open these pdf.
Does anybody knows anything else I can do?
Best regards
Ramon

Moving this discussion to the Adobe Reader forum.

I have a 3gs and just updated my ios from 4.1 to 6.1. But I can't activate it after the upgrade. heeeeelp!

I have a 3gs and just updated my ios from 4.1 to 6.1. But I can't activate it after the upgrade. what to do?

joycesalvador wrote:
... But I can't activate it after the upgrade. what to do?
See this discussion.
https://discussions.apple.com/message/21189708

HT4623 I have an IPhone4 and is updated with version 6.1.3 and I am not able to connect with face time calls. I have checked the date ant time. I used to be able to use face time with no problem. since the late os upgrace I have not been able to connect w

I have an IPhone4 and is updated with version 6.1.3 and I am not able to connect with face time calls. I have checked the date ant time. I used to be able to use face time with no problem. Since the late os upgrace I have not been able to connect with face time.

Read http://support.apple.com/kb/ts3367

I have iphone 4s and i updated it for iso 6 , the icon passbook its not working what shall i do

I have iphone 4s and i updated it for iso 6 , the icon passbook its not working what shall i do, please note that i live in united arab emirates

Hae you tried to do a hard reset of your phone? This will not lose any data. Hold the sleep/wake button and the home button until the phone turns off ignoring any slide to power off messages. Then power the phone back on.

I have developed a fillable form using Adobe Acrobat Pro. The form has several fields and some of the information is captured in a bar code. What programs must be used to open the form to properly fill the form out? Adobe Reader, Adobe Xi, Ibook, etc.. I

I have created a fillable form using Adobe Acrobat Pro that contains several data fields with some feeding data to a barcode in the document. I have a "button" set up to save and send the completed form one it is completed. Some of the user are having troubles filling out the form as they are using various programs to do such as iBook, Adobe Reader, etc.... Sometimes the information is not transferred to the barcode and sometimes the "submittal button" doesn't function properly.
Please provide a solution or give me a list of the programs that must be used to properly open and fill out the form.
Greatly appreciated.

Best option is to use Adobe Reader (or Acrobat, of course) on a desktop computer (ie, not on a mobile device). Any other configuration is likely to be problematic.

I have crative cloud and i updates adobe acrobat to Acrobat DC.

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