I have created my account but I cannot log in using my private email account.

Why do I keep getting Invalid email or password at the ePrint center log in page? It is correct email and password.

You need to change your verified billing address to Italy, then login to the Italian store:
http://support.apple.com/kb/ht1311

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Cannot log in to Primary BT email account

Yesterday i changed my BT email password. Afterwards i logged in successfully. Now i cannot log in with either my new password. there's a message on the log in page to say 'my username or password is not valid and to try again'. Did that but still no joy. (even decided to have a go with my old password but made no use)
Can somebody help me with this please?
Solved!
Go to Solution.

You could try either calling BT here
https://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjoxLCJzdG...
and ask them to reset your password or try the "forgot password" here
https://www.bt.com/managepassword/merged_consumer_journey/forgottenpasswordnavPC.do?decorator=merged...

Updated my computer last night with the latest update. Now I cannot log into any of my email accounts-what's up

Updated my Air last night: OS X 10.8.2
Now NONE of my email accounts will accept passwords, not gmail or icloud or bellsouth(which I have recently started getting switched over to icloud).
Most of the "help" here is aimed at the really computer literate--dumb it down for me please.
-Don't make the response too technical--it only frustrates me.

Have you tried the steps listed in this article: iOS: Troubleshooting Wi-Fi networks and connections ?

HT4314 I have an game center account, but i cannot log in on my iPhone. Everything is just fine on my iPad. BTW before I try to log in on my iPhone I turn off the iPad.

Even though I turn off my iPad I am unable to log into Game Center. I want to be able to bring in my Smurf Village to my iPhone from Game Center. Has anyone experienced the same problem? How did they fix it?

This happens go under app like fruit ninja and sign in from their or another game that uses game center this should force the game center login of this does not work please post results

HT1311 I have two iPhones on my account, but I want each to use a different iTunes account so that the directory for one iPhone does not end up on the other when both use the cloud to sync. How to do it?

I have two seperate iPhones on my cellular carrier, but since I unwisely used the same AppleID for both phones iTunes, the two different users end us seeing each other's apps and directories of phone numbers (when each is sync'd through the cloud).
How do I take one of the two phones and move it to a different Apple account?
Thanks

To move one of the phones to a different iCloud account (if that's what you want to do), go to Settings>iCloud and turn all synced data to Off. When prompted, choose to keep the data on your iPhone. After everything is off, scroll to the bottom and tap Delete Account. This will delete the account from the phone but not from iCloud so the other phone will not be effected. Then set up a new iCloud account with a different Apple ID and turn iCloud syncing in Settings>iCloud back to On. When prompted, choose Merge. This will upload the data to the new iCloud account.
You will then have to go to icloud.com and sign into each iCloud account separately and delete any unwanted data that you don't want on the phone syncing with each account.

My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.

How do we change itune and icloud accounts? My wife and I have seperate accounts but she cannot access hes, only mine. This causes many issues like facetime, text etc. Do we have to reset her devices and start fresh?

How do we change itune and icloud accounts? My wife and I have separate accounts but she cannot access hes, only mine. This causes many issues like face time, text etc. Do we have to reset her devices and start fresh?

I think this may be the answer.
http://support.apple.com/kb/HT5621

I have created an iMovie but cannot share it. I have looked at the help menu and have tried to follow these instructions but cannot get the sharing button to open anything.

I have created an iMovie but cannot share it. I have looked at the help menu and have tried to follow these instructions but cannot get the sharing button to open anything.

Do you have MacKeeper installed? If so, you need to uninstall it. There is a known issue where MacKeeper disables all the sharing functions from the new iMovie.
Uninstall MacKeeper, then re-install iMovie.
Keep MacKeeper uninstalled.

I have an Itunes account from my Ipod Shuffle and have music stored there, but I cannot find it to put on my new Iphone. How do I get to my stored music?

I have an Itunes account from my Ipod Shuffle and have music stored there, but I cannot find it to put on my new Iphone. How do I get to my stored music?

Welcome to the Apple Community.
The music on your shuffle will be in the iTunes library it syncs with.

I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.

I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.

AppleFAN7591 wrote:
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

HT1206 I need a work iTunes account for my work system, but used my work email address as an associated email to my personal iTunes account. Now I can't use the work email to create the new iTunes account. how do I remove the email from my personal accou

Since I upgraded to Mavericks from Snow Leopard I need a work iTunes account for my work system, but used my work email address as an associated email to my personal iTunes account.
Now I can't use the work email to create the new iTunes account. how do I remove the email from my personal account?

You can long into an account via this page and update the email addresses that you have on it : http://appleid.apple.com

Hard Drive crashed. I have a new hard drive but I cannot log into computer.How do I reset password to my i Mac?

Hard Drive crashed. I have a new hard drive but I cannot log into computer.How do I reset password to my iMac?

Forgot Your Account Password
For Snow Leopard and earlier
     Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password and
     OS X Lion- Apple ID can be used to reset your user account password.

TS3899 Help! I cannot access my settings and facebook settings within 'Settings'. This means I cannot change passwords, delete or add email accounts. I've tried updating and restoring my phone but to no avail. Can anyone help me please?

Can anyone help please? I cannot access my email account settings within 'Settings', so I cannot change my details for existing email accounts, nor can I delete them or add others.
I can't access my Facebook settings within 'Settings' either but when I try to use the app it asks me to enter my password into my Facebook account in settings, but I can't do that either.
I've updated my software, restored and backed up my phone but it still doesn't work. Troubleshooting doesn't cover this.

Go to Settings>General>Restrictions. Do you have restrictions on? If so, that would prevent you from making changes in some areas of the iPhone.

HT2534 I have already set up an Itunes account, but it says that i need to review the account. I guess i am not finished setting it up yet. I don't have a credit or debit card, and now i can't figure out how to put in 'none.' How do I do this??? Pleaase

I have already set up and Itunes account, but it says that i need to reveiw the account. I guess i have not finished setting it up yet. But when i go into the payment information it says that i need to fill out the type of credit/debit card that i have. Well, i don't have one! How do i put that i have 'none?' it doesnt even have a 'none' button. PLLEEAAASseeee help me!!! Please:)

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

HT1349 I have an old apple ID # that I used to purshase hundreds of dollars of I-Tunes. Unfortunately I cannot reset the PW because the email account no longer exists so when it says it is sending information to reset PW to email account it is going nowh

I have an old apple ID # that I used to purshase hundreds of dollars of I-Tunes. Unfortunately I cannot reset the PW because the email account no longer exists so when it says it is sending information to reset PW to email account it is going nowhere. How am I able to reset the PW. Also, when it asks for my birthdate in order to reset it that way I use the birthdates of everyone in my family and not one works. Please help.

Try contacting iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.

I have created my account but I cannot log in using my private email account.

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