I have creative cloud photoshop but i need to change to indesign

I want to change from photoshop to indesign

Cancel what you have and buy a different, single program, subscription
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
NOTE - to not have to pay a cancellation fee you should contact Adobe
Adobe contact information - http://helpx.adobe.com/contact.html

Similar Messages

  • I have a Creative Cloud license but when I tried to upgrade indesign to the 2014 version it asked me to try as a trial. I should be able to just upgrade and use it, correct?

    I have a Creative Cloud license but when I tried to upgrade indesign to the 2014 version it asked me to try as a trial. I should be able to just upgrade and use it, correct?

    correct.
    sign out and then back in to your cc desktop app.  then install id cc 2014.

  • Hi! Does someone know how to change a license? I bought for Photoshop but i want to change to Indesign!

    Hi! Does someone know how to change a license? I bought for Photoshop but i want to change to Indesign!

    Hi MariaNilsson,
    You will need to contact the support through call/chat for the cancellation of the Photoshop license and then you can subscribe for the Indesign license under your account.
    Contact Customer Care
    Regards,
    Sheena

  • Have Creative Cloud - Cannot get off the trial versions of InDesign and Photoshop

    Windows 8
    64-bit operating system, x64-bit based processor
    Downloaded and installed trial version of InDesign CS6 (three days left on trial)
    Purchased Creative Cloud two days ago
    Downloaded and installed Photoshop CS6 (loads as a trial version)
    When clicking on Registration number, get error message “not connected to Internet”
    Live chat instructed to uninstall both InDesign and Photoshop and download again.
    Cancelled Cloud
    Next day phone rep spent ½ hour trying to get it to work. Said it would all work and helped me re-purchase Cloud – received email confirmation.
    Phone rep passed me on to someone who was supposed to give me a registration number. Spent another ½ hour doing the exact same thing. Was told there are no registration numbers in Cloud. Wanted to pass me off to another support department – I declined.
    Received email today:
    “Your Creative Cloud membership will be transitioned to a Free membership at the end of the next billing period. This means you will lose access to many of the apps and services included with a Paid Creative Cloud membership.
    In addition, since Free membership offers only 2GB of storage, you may need to remove files to get your cloud storage down to 2GB (or to purchase additional storage separately if you choose). If you leave more than 2GB of files on Creative Cloud for more than 90 days, you may lose access to some or all of your files. If you decide you want to return to a Paid membership, update your payment information and desired plan on the account management page.
    If you need help or have any questions, contact Customer Support.
    Thanks and enjoy,
    The Adobe Creative Cloud Team”
    Help!!!!!!!!!!! I can’t take this any longer. I need to get both InDesign and Photoshop off of the trial versions. Adobe Applications Manager doesn’t recognize the Internet connection even though I’m on the Internet. What is going on?

    It's working now! Someone, somewhere, read my post. Whoever you are - THANK YOU!!!!!!!!!!!

  • I have creative cloud subscription but it says free trial

    I have a creative cloud subscription through my university. When I download photoshop though, it says I have a 30 day free trial. Anyone know why it says and what will happen after the 30 days are over?

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Ios 7.0.4 just uploaded and was asked for my password for icloud which was my ex's and that is was phone has I actually have a app ID but I need to change apple ID to mine for icloud

      just uploaded ios 7.0.4 on phone after it was finished it asked for apple ID password for my ex's appleID , how can I change this id on phone to my apple ID seen some old messages but they were for older versions of firmware revision.  Im in barbados and cant access local weather or use locating software because I couldnt enable without password  and she doesnt remember it!!
    thanks jd

    Hey there JohnDent,
    It sounds like your phone is associated with another Apple ID and so you cannot finish setting it up. I found this information for you from the article named:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/TS4515
    If the previous owner is with you and can access the device
    Ask them to enter their Apple ID and password on the Activate iPhone screen (shown above) to remove the device from their account. You can then proceed through the rest of the device setup process.
    If the previous owner is not present
    Contact them and ask them to follow these steps to remove the device from their account:
    Sign in to their iCloud account at www.icloud.com/find.
    Choose the device from their Find My iPhone device list by clicking All Devices and selecting the correct device.
    Click "Remove from Account" to remove the device from the account.
    After the device has been removed from the previous owner’s account, turn it off by pressing and holding the Sleep/Wake button located on the top right side of the device. Then restart your device and proceed with device setup as you would normally.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • I have a full Creative Cloud Subscription, but I only use Photoshop and Bridge. I want to change to a less expensive subscription but it is not clear what steps I need to do to make this happen. Do you have a simple step by step guide? Seems that there is

    I have a full Creative Cloud Subscription, but I only use Photoshop and Bridge. I want to change to a less expensive subscription but it is not clear what steps I need to do to make this happen. Do you have a simple step by step guide? Seems that there is lots of help to upgrade but not down grade.

    FIRST check with Adobe to find out if you may cancel what you have without a fee
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    Then cancel what you have
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    And finally buy a new subscription
    Cloud Plans https://creative.adobe.com/plans
    -Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
    -Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)

  • Adobe Creative Cloud - Photoshop CC / Photoshop CC (2014) i had first install Photoshop CC with some actualizations , I have install now Photoshop CC (2014) without desinstalling Photoshop CC... I would like stay only with the 2014 version but i don´t fin

    Adobe Creative Cloud - Photoshop CC / Photoshop CC (2014) i had first install Photoshop CC with some actualizations , I have install now Photoshop CC (2014) without desinstalling Photoshop CC... I would like stay only with the 2014 version but i don´t find more the desinstaller of old CC version and the 2 versions takes a lopt of space on my disk... is it normal or is there a necessity to stay with the 2 versions... Now I use only the 2014 version but the old version is always there ????

    Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not. 
    That field is not for attempting to fit your entire question in there.
    Please keep this in mind next time you post.  Thank you.

  • I have Creative Cloud installed and Photoshop installed, but I can not open the program itself. No idea why, everything is up to date and i was using it just fine yesterday.

    I have Creative Cloud installed and Photoshop installed, but I can not open the program itself. No idea why, everything is up to date and I was using it just fine yesterday.
    2015-02-24_1129 - DavidIpromote's library

    Try resetting Photoshop Preferences.   Use your Photoshop start icon to launch Photoshop and immediately press and hole Shift+Ctrl|CMD+Alt|Option keys   Photoshop should Prompt you with Do you want your Preferences deleted. Reply yes.   Photoshop should then delete your user ID preferences and then create a default set of preferences for your ID and start successfully.

  • Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

    Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

    It's not launched from the CC app.
    If you have Windows, look under Program Files\Adobe\Photoshop CC
    If you have a Mac, look in the Application Folder > Photoshop CC

  • I have got Indesign CS6 (Creative Cloud subscription) but I also need Indesign CS5.5. Can I buy it?

    I have got Indesign CS6 (Creative Cloud subscription) but I also need Indesign CS5.5. Can I buy it?

    Adobe CS 5.5 is not available for sale from any reliable source, including Adobe.
    If you see offers for the product on other websites, BEWARE! It's highly likely that they are bogus software, which is not legally obtained or licensed.

  • I have paid for creative cloud, photoshop works fine but it will not let me register lightroom

    I have paid for creative cloud, photoshop works fine but it will not let me register Lightroom

    Lightroom must be installed via the Creative Cloud Application.
    It sounds like you have installed a Perpetual Licensed Version or a Trial Version of Lightroom. Uninstall any versions you have installed of Version 5 and then reinstall via the Creative Cloud App.

  • I have creative cloud but Lightroom 5 develop does not work.  What do I need to do to get it working

    I have creative cloud but Lightroom 5 develop does not work.  What do I need to do to get it working?

    If lightroom downloaded and installed without any errors, you will get better help with program questions in the program forum
    If you start at the Forums Index http://forums.adobe.com/index.jspa
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
    http://forums.adobe.com/community/lightroom

  • Images won't import from Lightroom. (I have Creative Cloud 1.7.1.418/Photoshop (2014)/Lightroom 5.6)

    Images won't import from Lightroom to be edited. There were no problems until I upgraded to Photoshop (2014). LR & Photoshop work well independently (I have Creative Cloud 1.7.1.418/Photoshop (2014)/Lightroom 5.6). All are up-to-date.

    I had the same problem.  It seems the scripts that control the transfer of images from LR to Photoshop got deleted or messed up.  The fix I found on the LR forum was as follows:
    This solution allows you to run a repair installation without uninstalling Photoshop CC 2014. If you've already uninstalled Photoshop CC 2014, install it from the Apps tab of the Creative Cloud desktop application.
    Open the Creative Cloud desktop application.
    Select the Apps tab.
    Scroll down (if necessary) until the Find New Apps section displays.
    On the same line as Find New Apps, select Filters & Versions > Previous Version.
    Click the Install button next to Photoshop and select CC 2014.
    Click Yes, install this version.
    Once I did this, the interaction between LR and PS CC 2014 started working again.  I did notice that Photoshop showed up as needing to be updated in the Adobe CC application so I just clicked on the update button and after a few minutes photoshop had been updated.  The importing function still works so I think everything is OK.
    Not sure if this was part of the problem, but after updating the PS CC 2014 application  the first time, I uninstalled the original PS CC application as I didn't need it anymore.  I'm thinking that may have caused the scripts to be uninstalled along with the PS CC application.  Rerunning the installation put things back to normal.
    Hope this helps.
    Brian

  • I have creative cloud - but cant open acrobat XI pro?

    i have creative cloud - but cant open acrobat XI pro

    I had creative cloud for a year. Something in the program was corrupted, my Mac Pro uninstalled it with Apple’s Security uninstaller which obviously left out some key Adobe unimportant file but the Apple message was an  instruction to reinstall. Sounds simple enough unless you are Adobe and believe your programs are part of the NSA’s drone program both recording your personal calls but also secretly scanning your systems for illegal software. LOL 
    For whatever reason the Install program for Acrobat wan’t on my system, yet the “Creative Cloud” showed that it was indeed installed and performed perfectly with a bug green checkmark. The smarter people are, the harder it is for them to understand simple problems and solutions. Its why they take those people and put them in a corner away from the world. Trying to explain that my Macbook Pro did not use the software written by the hand of god "Adobe uninstall" so trying to run it after the fact just gave me errors. Plus, no where on my system was an Acrobat Install so I'm assuming it was inadvertently deleted by the internal Mac uninstall software.  After several calls to Adobe, maybe 2.5 hrs just trying to explain what happened, and that I need to reinstall Acrobat, so turn off the flag that prevents me from installing a fresh copy. Why? because the twenty year tradition of spending 98% of their development time just trying to figure out methods to prevent licensed users from the egregious sin of trying to install another copy on a second machine, which as long as only one copy was running at a time does NOT violate the approved standard software license.
    So for 7-8 of the 12 months I paid monthly subscription rates, I still do not have Adobe Acrobat and just cancelled the subscription today after they raised it by $10 more per month. I've struggled with this company for over 25 years and they have the most propeller heads of any one on the industry and are proud that only a small few can actually figure out how to use it.  I wish you luck but they provided  me three solutions the tech dreamed up for fixing my problem which underscored their complete ignorance of the MAC OS X Operating System or their own creation of the Creative Cloud that in and of itself, needs removed from every system. I cancelled, and they debited by account anyway. Someone needs to send them a gift wrapped present via email to thank them for the best years of my life.
    I only use Photoshop & Lightroom 5 plus Acrobat. And I truthfully don't need them to obtain it.  The concept is a perfect use of cloud technology, until you add in the Adobe Windows Vista coding combined with their paranoia that someone will figure out a way to utilize two copies on the same license. I'm a finance guy and these are not the things that increase revenue. They just continue to piss off the customer base..
    Make sure you are first installing Creative Cloud and installing and updating from that program that will always run in the background and when you want to peruse their other software, that is where you do it. It is also where they notify you of updates and of course the green check mark which is their lock from you ever being able to download another copy. if you download Acrobat into your downloads but trying to execute it will be a futile effort even though it would solve my and maybe even your issue while the Creative Cloud correctly sees that you have one licensed running copy. However, that solution almost threw him into a virtual coma. But then he reduced himself to utilize common sense and  began to apply what two hours of previous conversation explaining that there had to be a method to temporarily neutralize the cloud monitoring of your system just for five to ten minutes, just enough time to reinstall a fresh copy of Acrobat and insert the same license. After bringing up the full blown acrobat software and its running perfectly, Adobe could reactivate the interface with its web based system and the monitoring of your hard drive, specifically all your Adobe software and now the green check mark actually is correct and you are back in business. However, in Adobe land, I just articulated what was a version of Alice in Wonderland. That solution never happened and therefore i decided to cancel the subscription. Adobe will have a nuclear feature that removes you and probably the software. Then after a couple months, it may be possible to resubscribe and have the system treat you as new, thus allowing the reinstallation of any software which surely had updates or went up to a version slightly higher. However, now I think they have defeated their original marketing scheme and overpriced AGAIN which will drastically reduce their renewals which are auto yearly auto renewals where the user is supposed to receive several emails regarding the renewal date, the price change, etc. Just using my on file account and debiting my account, I can reverse that.
    I wish you much more success during your year long commitment and hope that you at least receive the value of the subscription because Adobe has never been one to offer a conselation by extending your original subscription at your original rate, but we aren’t in OZ and he name wan’t Dorothy.   Best of luck!

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