I have credit in my itunes account but cannot buy without updating my credit card details. I do not want my credit card details held, what can I do? Thanks
I have credit in my itunes account but cannot purchase anything as it asks me to update expired credit card details - which I do not want to do. All was fine until I updated to IOS 7
How do I sort this?
Thanks
The iTunes Store sometimes requires a credit card to check that an account is valid, but shouldn’t normally charge purchases to it(except for gifts) while there’s sufficient iTunes Store credit.
(111480)
Similar Messages
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I have £25 credit in my itunes account but cannot spend it
Hi,
I have £25 credit in my itunes account, from 2 gift vouchers, but I can't actually spend it. When I chose an album to download, I am taken to a screen that allows me to enter/confirm my bank account details, but there isn't an option to use the credit in my account, even though I can see it in the top left hand corner next to my apple ID.
any advice,
thanks,The iTunes Store sometimes requires a credit card to check that an account is valid, but shouldn’t normally charge purchases to it(except for gifts) while there’s sufficient iTunes Store credit.
(111480) -
can you pick what computer shares icloud or is it the entire network??
From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
You will not be able to Transfer anything from your Apple ID to her New Apple ID.
Anything Purchased / Downloaded using Your Apple ID remains Tied to your Apple ID. -
I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?
Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H. -
Ihave a $70 credit in my itunes account but when I purchased an album last night itunes charged my credit card, not my itunes account. How do I get this reversed
How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review the account then see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter your credit card details - you should be able to remove it after entering it. -
I have a balance on my iTunes account but cannot make a purchase?
I have a balance on my iTunes account but cannot make a purchase? I have updated all software etc. but keep getting message to say I need to confirm my payment choice before I can make a purchase! Credit cards/debit card and one click are the options along with opportinity to redeem a gift card. Help please?? Thanks
Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.
How to manage unused iTunes Gift Card and Gift Certificate balances -
It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information. I want to use the gift card not pay for it from my credit card. Help!
Get on a computer with iTunes. Click on your email in the iTunes Store, and hit account. Change billing info to None as card type, make sure billing address is correct, and hit done. It will then save, and allow you to make your purchases.
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I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!
You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899) -
I have the new iPad . I don't know how my sister's apple ID was set. I have all under my iTunes account but when i need to update my apps, a different apple ID come up! how do i change that?
Hi maggieanntb, your sister's Apple ID came up because an app(s) was downloaded using her account. To prevent that from happening, you would have to delete the app(s) that were downloaded on her's, and re-download them using your own Apple ID.
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I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I now I need to figure out if it is possible to recoup my music content that I originally had. I had, I believe around close to 300 songs on my account ;(......Any help or guidance would be greatly appreciated.
Thanks Again, Ronald
<Email Edited By Host>ronaldkerr24 wrote:
Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account
Now remove all your info and update the old AppleiD/iTunes account and use only that account.
You cannot transfer items between iTunes accounts.
You can redownload all the content. -
What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?
tankyoo
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HT2311 have downloaded the new iTunes software but cannot install it!
I have downloaded the new Itunes software but cannot install it!
AS I WANT TO INSTALL THE ITUNES IT SAY THIS >>>>
An error occurred during the installation of assembly "microsoft.VC80.CRT.type="win32",version"8.0.507274053".publicKeytoken="1fc8b3b 9a1e18e3b".processorArchitecture="amd64". Please refer to help and support for more information. HRESULT: 0x800736b3
CAN'T U HELP ME RESOLVE THIS..TQ -
Unable to spend credit on my itunes account?
How/when was the account created ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter your credit card details - you should be able to remove them after entering them.
If you are trying to gift content then you will need to have a credit card on your account, you can't use your balance for gifting. -
Can not purchase on iTunes. Have $ in account but getting errors. Appears trying to use credit card info and credit card processing down. please advise if I have a set up issue or if there is just a technical problem with iTunes store.
hmm i wonder if this is related to the paypal issue...
http://discussions.apple.com/message.jspa?messageID=2234044#2234044
L -
I had a itunes card purchased for me...I redeemed it on my iphone in the Itunes APP...shows it was redeemed succesfully.Want to use the balance for an APP game i have....SImpsons Tapped out...hoe do i transfer it to it . it keeps using my credit card for purchasing premium items...how do i fix this to the itunes balance...thanks
So then put any sim card in and restore it. this isn't rocket science
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