I have CS 6 which requests I sign in to access my serial numbers, which I have already, and it fails to connect so that I cannot use the programs. How do I get past this, is there a direct line to customer support?

I have CS 6 which requests I sign in to access my serial numbers, which I have already, and it fails to connect so that I cannot use the programs. How do I get past this, is there a direct line to customer support in the UK?
Thanks

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TurboTax this year requires OS X 10.6.8 as the minimum operating system. It also requires the system be running in 64bit mode with OS X 10.6.8.
You can purchase OS X 10.6 from the Apple online store by calling them at 800-MY-APPLE, or you can order it online too. Install, run software update until no more updates are available, and you'll be at OS X 10.6.8.
See this thread to enable running in 64 bit mode.

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Can anyone help?

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My Pages program is eternally updating and I cannot use it. How do I get around this?

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In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
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http://support.apple.com/kb/SP575
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http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
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How old is the iMac?
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THANK YOU, LIMNOS, I FIXED IT!!!!!!!! [And yes, I was being REALLY dumb.]
Just in case the following is helpful to anyone else:
The switch has to be done manually since all of the sort categories--except album artist--have changed to automatically sort with articles, which is a bit of a pain if you have a lot of articled artists, but there is actually a way to WRITE IN how you want your artist (or whatever) to sort. I just changed my POLICE to COPPERS as a test, and by golly now all the music comes up/is reorganized under C right below Coolio, still listed as The Police!
Before the newest update, the auto-sort always sorted ARTIST to my liking (i.e. ignoring the article), so I never bothered to check out any other tab save Details and Artwork, but voila:
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http://support.apple.com/kb/HT1808
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3) removing all traces of iTunes from my computer and
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I downloaded io6 for ipad and an icon saying i need to connect my itunes comes up; how do i get past this?

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I have CS 6 which requests I sign in to access my serial numbers, which I have already, and it fails to connect so that I cannot use the programs. How do I get past this, is there a direct line to customer support?

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