I have cs2. Was running on OSX Snow Leopard. Upgraded OSX to Lion. Now CS2 will not run (PowerPC)

I would like to upgrade to Photoshop CC. Do I get a discount for owning cs2? How do I claim the discount?

I am sorry Josephbonds but there is no upgrade offer for Creative Suite 2. You can find the currently available offers at https://creative.adobe.com/plans?s_tnt=62135:1:0.

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I recently updated my software to snow leopard 10.6.8 and now iTunes will not open, are there any updates I can download?

I updated my software to 10.6.8 so I could sync my iPhone to iTunes but now when I try to open iTunes, it quits as soon as I open it. Are there any updates that will solve this?

This (Repair permissions) did not work. I am seeing that the "world" is having the same problem as I, and it it appears that Apple software people have been testing on us again. Well, I hope they see enough problems to justify working on it....

Problem High running Temperature Specification iMac 27 inch Mac OS X Includes Software Snow Leopard upgraded to Mountain Lion OS X 10.8.03 (1278) 251 GB Flash Drive 2 TB Sata disk Processor 3.4 Ghz Intel Core I7 Memory 16 GB 1333 MHz DDR3 Graphics

Problem
High running Temperature
Specification
iMac 27 inch
Mac OS X Includes Software Snow Leopard upgraded to Mountain Lion OS X 10.8.03 (1278)
251 GB Flash Drive
2 TB Sata disk
Processor 3.4 Ghz Intel Core I7
Memory 16 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6970 2048 MB
Video: Software Final Cut Pro X 10.0.8
I use the imac mainly for editing Video which when doing so it has reached temperatures of near to 60° C which causes the program to become unstable and needs to be cooled down to operate correctly.
An Apple technician (by phone) advised me to download an smcfancontrol. This allows each individual fan to increase speed and also advises the current temperature at °C. The smcfancontrol has been downloaded but this has not resolved the problem. By increasing the speed of the fan more heat is generated and creates additional noise.
I have since taken the iMac to an Apple Store for examination as suggested by APPLECARE when the fans were found to be working correctly. An Apple Store technician carried out a test, but not whilst working under the pressure of FINAL CUT PRO when the iMac generates a high temperature.
The Temperature Specification for this model is
Operating Temperature 20 °c to 35°C
Storage Temp.47°c
Clearly the temperature my iMac is operating at is excessive and could cause the computer to break down prematurely. Has anyone experienced this problem.
Frank Howell

When was the last time you cleaned/vacuumed out all of your iMac's vents, slots and ports.
You need to do this with the iMac powered down, disconnected from power and everything disconnected.
Lay your iMac, screen down, on a soft surface, like a heavy towel. Use a small electronics vac, or portable or full size vac with hose and a crevice tool attachment and carefully and slowly vacuum every vent, slot and port on your iMac.
Then reconnect everything up, power up and download and install iStat Pro. Start working, then report the temps of your iMac after this has been done.
When using SMCFan Control, it is important not to run the fans at too high an RPM. This doesn't generate heat on its own, but will suck in more dust, lint and dirt into your iMac, and that will be the cause of additonal increases in heat.
I run my fans in the range of 1400-1600 RPMs. You can go as high as 1800 RPMs but it is important to keep the RPM range below either 1800 or below 2000 RPMs.
I, also, run a very small desktop fan pointed toward the upper back of my iMac to keep temps down even further.

I have an ipad 2 the itunes program worked fine at first but now it will not connect to the store. it says 'secure link to itune store failed' i have uninstalled it and reinstalled it. what do i do

i have an ipad 2 the itunes program worked fine at first but now it will not connect to the store. it says 'secure link to itune store failed' i have uninstalled it and reinstalled it. what do i do?

Doublechecking before proceeding. Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?

I have the i phone four and just uploaded to my computer and now it will not work has the apple logo with a long oval bar under it

i have the i phone four and just uploaded to my computer and now it will not work has the apple logo with a long oval bar under it

It may be that it is stuck loading. You will want to probably first attempt a Hard Reset (Home Button + Power Button for 5-10s until it restarts with an Apple Logo then let it load up) and see if this will get it working.

HT4623 I have a iphone 4s. I let it upgrade to new OS. It will not get past the icloud terms and conditions. I've view them and agreed many times. It will not proceed. What do I need to do?

I have a iphone 4s. I let it upgrade to new OS. It will not get past the icloud agree to terms and conditions. I've review and agreed to all conditons. It just stays on the terms and conditions.

It's so simple. Press Cntl+Alt+Del, I mean, just like Microsoft, reboot and try again.

Cannot Install Snow Leopard 10.6 disc on Macbook Pro (will not boot disc)

Hi there,
I have a MacBook Pro 2.4 GHz Intel Core 2 Duo with 4GB of DDR2 SDRAM. It is currently running Mac osX 10.4.11.
I am trying to install a snow leopard disc 10.6 but when I click on the disc and hit install, it restarts the computer and tries to start it up with the install disc. This is where I get an apple logo with a spinning progress wheel that doesn't go away until I force the laptop to power down.
Can anyone tell me how I can resolve this issue?
Thank,
Caleb

Double check to make sure your computer meets all the qualifications for the Snow Leopard upgrade. Especially check out the "Upgrading from Mac OS X v10.4 Tiger" section in the right column - http://www.apple.com/macosx/specs.html
Your disc may be damaged. You can always take your computer and the disc back to the Apple Store. See if they can boot.
Message was edited by: CMCSK

I have an 10.6.8 and I need to download mountain lion, but it will not let me. How do I get it to download?

I have a mac with a 10.6.8 opperating system and I tired downloading mountain lion, but it will not let me. How do I get my mac to allow me to? I'm pretty sure you have to have 10.7, but I dont know how to download that either

Does your MacBook meet the minimum requirements for Mountain Lion?
Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)

I have upgraded to snow leopard 10.6.3 version and it will not open mail it says i cant use this version of mail 3.6

I have upgraded to mac os x snow leopard but it doesent let me open mail it says i have mail 3.6 so i tried to download a larer version of mail and i havent got space.

While the minimum free space some quote of 4GB or 10% in actual practice you want more like 10-15GB minimum and that doesn't mean it will perform as it should, only that it may be able to function at all. 20% free space, but none of that means that your free space is large enough, or that the pieces of free space may be so small as to still not allow writes.
The worst is when it is no longer possible to update the index to the drive directory of where files and fragments are located.
Last, good idea when moving to a new OS, to backup/clone your drive, erase and install, then use Setup Assistant, as in going from 10.5 to 10.6. It may seem like you or others can "get away" with avoiding formatting a drive. In practice, you want to be safe rather than sorry. And the only time to insure the partitions are aligned and healthy and no bad sectors, especially those contained by the OS that are hidden.
Swapping out hard drive, moving your drive to an external case kit can be found here:
http://www.macsales.com/firewire - has all types

I have just update my MacBook to Snow Leopard 10.6.3. Unfortunately I can not now connect to the internet. I have a time capsule that is connected to a router. This is working with other devices but if I try to connect with the MB everything stops?

I have updated my MB to Snow Leopard 10.6.3 - I know this means I am a little behind the times but the problems I am now having seem to justify my reluctance. Now am unable to connect to the internet! I use a time capsule connected via a router. Everything is still OK with every other device (PC, I phone, Ipod) in the house so I know the "Network" is still enabled and there is no problem with the ISP. Strangley whenever I boot up the MB it appears to freeze the network such that the other devices also will then not access the internet. To regain access I have to turn off the MB and reset the router. Any help gratefully recieved as I have tried some of the ideas i have found in the internet but nothing is working. Thanks.

That's odd.
Try this: Unplug your Time Capsule and your router. On your MBP, click the Wi-Fi icon and select "Open Network Preferences".
Click the lock icon to authenticate, then click the "gear" and select "set service order". Wherever AirPort (or Wi-Fi - I forget what Snow Leopard calls it) appears, drag it elsewhere in the list. Click OK, then Apply, then power up your router and TC.
If that doesn't result in any change, repeat the above but try making the service(s) you do not need "inactive".
The purpose of this is to reset or at least change your Network Preferences, which somehow got confused upon upgrading to SL.

Can I clone Indesign CS3 from a Snow Leopard disk to a Lion disk, or will I need to reinstall Indesign from CD.

I have a Mac Pro with CS3 and it has been updated from a previous version of CS. I don't have the previous version, so if I need to upgrade my Mac Pro can I just clone it (Snow Leopard) with the already installed CS applications onto a Lion hard drive? I am not sure if the extensions will work in Lion.

OSX applications cannot run on external drives because there are usually several "system dependencies". These dependencies are wide-spread and hard to track down manually.
To "clone an application", you would need to clone each and every "system dependency", with the additional twist of finding the correct correlating Lion directory.

HT5268 Just purchased Imac and Macbook pro and upgrades to Mountain Lion. Java will not run with one important site where my Grandson is in Kindergarten out of state with in room camera. What to do. This is very disappointing and non of apple geniuses kno

My new IMac and Macbook Pro are each loaded with Mountain Lion. Have Office for Mac also
When I try to see my Grandson on webcam out of state the login will not activate. For PC use I needed Java and Active X to let it run. My Java is checked as ready to go but nothing happens. Otherwise these are great computers. Please help me through the process. The Geniuses at my apple store can't understand what to do.
[email protected] or [email protected]

By default, OS X does NOT come with Java installed nowadays. You need to open the Java Preferences app found in Utilities; when you do that the first time, it will inform you of the fact and offer to install the product for you.
Afterwards, due to a major security issue we had back in the first quarter of the year, the plugin is disabled by default. You need to revisit the Preferences and enable manually. It will auto-disable if unused in awhile.
Lastly, you may have to adjust which Java instance is being used, the 32-bit or the 64-bit. Default is 64-bit, but some applets crash & burn or outright refuse to run in such a platform. You can prioritize which version you prefer by dragging on top in the Preferences.

Tried to load os x snow leopard to my macbook pro frozen cd will not eject

I tried to load os x snow leopard 10.6.3 on my macbook pro. the laptop is frozen and the CD will not eject. Help?

Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the
      left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in
      your Utilities folder. At the prompt enter or paste the following:
        /usr/bin/drutil eject
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

I have a 16GB iPhone 3G and my screen will not work. When I have my sim card inserted into the phone calls go through, but I take it out and they don't go through. It was fine one minute and then the screen flashed and now it will not work. any answers?

I own a 16GB iPhone 3G. My father passed it down to me a year ago after he got the iPhone 4. I pressed the sleep/wake button on the top of the iPhone to check the time, and as I did so, the screen flashed on and off and now the screen won't work. Whenever I put my simcard in there calls will go through but I am unable to hear them, but if I take it out calls don't go through. I've tried charging it for a while, connecting to my laptop, holding the sleep/wake button and the home button for 10seconds to restore it, but nothing works. I've looked around and no-one'ed seemed to have this problem. I'd like to know what is wrong with my iPhone ASAP. thanks.

First, update iTunes, then connect the phone to the computer and do a restore. This will also get your iOS up to date. Your phone should operate correctly after doing this, if not, you will most likely need to have the phone serviced or replaced.

Upgraded Imac to OSX Mavericks and now imac will not boot

Any help on how to go back to previous OS or solve for this?

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

J4680 was connected to wireless but had to change out routers. now it will not connect. win 7.

My J4680 worked great on my old wireless. I changed out routers and now I can't get it reconnected. I have Windows 7 so the install disk never worked for me. Is there somewhere I can get the Windows 7 install exe so I can configure the wireless through my PC. When I put in the security key on the J4680 keyboard it always fails.

Hi fdouvry,
You can download the printer software for Windows 7 here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-88608-2&cc=us&dlc=en&lc=en&...
If you have a USB cable, you can install the printer as USB and convert it to wireless. Here's the Wireless Getting Started Guide for your printer: http://h10032.www1.hp.com/ctg/Manual/c01441037.pdf
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided.
Although I work for HP, my posts and replies are my own opinion and not those of HP.

I have cs2. Was running on OSX Snow Leopard. Upgraded OSX to Lion. Now CS2 will not run (PowerPC)

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