I have CS5.5 Master Collection, however...

"IF" I decide to switch to the cloud for Photoshop & Lightroom, can I get those two bundled together on the same bill? or will I have a bill for LR and one for PS?? OR...If I keep LR stand alone can I still use "edit in Photoshop" with Photoshop being on the cloud?
What happends of the server is overloaded and PS runs slower?
Last but not least: Do I have to uninstall CS5.5 to run Photoshop from the Cloud? What is the size of the PS from the cloud? is it still one gig? or less?
Which Photoshop is on the cloud? the regular version or the extended version? will I still have the 3D?
Thanks.

"IF" I decide to switch to the cloud for Photoshop & Lightroom, can I get those two bundled together on the same bill? or will I have a bill for LR and one for PS?? OR...If I keep LR stand alone can I still use "edit in Photoshop" with Photoshop being on the cloud?
The only way to get Lightroom in the Cloud is by becoming a full Cloud member (there's no Single App plan for it). So, from June 17, you'll have Photoshop CC and LR5 working togather.
LR5 has already been released but Photoshop in the Cloud is still CS6 until June 17.
What happends of the server is overloaded and PS runs slower?
Not sure of the intent of this question but all apps (Photoshop etc) install and run locally so their performance depends on your hardware and operating system - not Adobe server capacity nor your internet connection.
Only the licensing and downloading of updates is via the Cloud.
Last but not least: Do I have to uninstall CS5.5 to run Photoshop from the Cloud?
No. CS5.5 and the Cloud version (currently CS6 but CC from June 17) will peacefully co-exist.
Note: you do not run Cloud apps from the Cloud. You download them from the Cloud and install and run them locally like you always have.
What is the size of the PS from the cloud? is it still one gig? or less?
Same size. 1GB+. But it's downloaded via the Adobe Application Manager (AAM) so you can pause the download without having to start over again.
Which Photoshop is on the cloud? the regular version or the extended version? will I still have the 3D?
Always the Extended version in the Cloud. 3D definitely available, provided you've got the hardware to run it.
http://helpx.adobe.com/photoshop/kb/new-system-requirements-photoshop-131.html
From Photoshop CC onwards, the Standard version is discontinued. So is perpetual licensing.
The only version of Photoshop CC available will be in  the Cloud and it will always be the Extended version. I suspect the "Extended" part may disappear from the name since it's no longer required to differentiate it from the Standard version..

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    -------------------------------------- Summary --------------------------------------
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    ----------- Payload: {B6D38690-755E-4F40-A35A-23F8BC2B86AC} Microsoft_VC90_MFCLOC_x86 1.0.0.0 -----------
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    WARNING: DW036: Payload cannot be installed due to dependent operation failure
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    WARNING: DW036: Payload cannot be installed due to dependent operation failure
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    ERROR: DW050:  - AdobeTypeSupport x64 CS5: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Icon Handler x64: Install failed
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    ERROR: DW050:  - Microsoft_VC90_MFC_x86_x64: Install failed
    ERROR: DW050:  - AdobeColorJA CS5.5: Install failed
    ERROR: DW050:  - AdobeOutputModule: Install failed
    ERROR: DW050:  - Acrobat Professional: Install failed
    ERROR: DW050:  - Adobe Audition_AdobeAudition4en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR: DW050:  - Adobe Contribute CS5.1_AdobeContribute6.1en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
    ERROR: DW050:  - Microsoft_VC90_MFCLOC_x86: Install failed
    ERROR: DW050:  - AIR for APPLE IOS Support Wrapper: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: Install failed
    ERROR: DW050:  - AdobePDFL CS5: Install failed
    ERROR: DW050:  - AdobeCMaps CS5: Install failed
    ERROR: DW050:  - Adobe Toolhints CS5.5: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS5.5: Install failed
    ERROR: DW050:  - Adobe Encore CS5.1_AdobeEncore5.1en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe After Effects CS5.5 Presets: Install failed
    ERROR: DW050:  - Adobe After Effects CS5.5 Third Party Content Wrapper: Install failed
    ERROR: DW050:  - Adobe After Effects CS5.5_AdobeAfterEffects10.5en_USLanguagePack: Install failed
    ERROR: DW050:  - Microsoft_VC80_MFC_x86_x64: Install failed
    ERROR: DW050:  - ph: Install failed
    ERROR: DW050:  - Adobe ReviewPanel CS5.5: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesAE CS5.5: Install failed
    ERROR: DW050:  - AmericanEnglishSpeechAnalysisModels: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS5.5: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding x64 3.1: Install failed
    ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed
    ERROR: DW050:  - HIL Help Search: Install failed
    ERROR: DW050:  - CS5.5 Master Collection: Install failed
    ERROR: DW050:  - Adobe Audition: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Flash Catalyst CS5.5: Install failed
    ERROR: DW050:  - Adobe Flash CS5.5: Failed due to Language Pack installation failure
    ERROR: DW050:  - SiteCatalyst NetAverages CS5.5: Install failed
    ERROR: DW050:  - Adobe Contribute CS5.1: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe InDesign CS5.5 Application Base Files2: Install failed
    ERROR: DW050:  - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-mul: Install failed
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    ERROR: DW050:  - AdobeJRE: Install failed
    ERROR: DW050:  - Adobe Player for Embedding 3.2: Install failed
    ERROR: DW050:  - Adobe After Effects CS5.5: Failed due to Language Pack installation failure
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS5.5: Install failed
    ERROR: DW050:  - Adobe Photoshop CS5.1 English Language Pack_AdobePhotoshop12-en_US: Install failed
    ERROR: DW050:  - Adobe Bridge CS5.1: Install failed
    ERROR: DW050:  - Adobe Photoshop CS5.1 Support: Install failed
    ERROR: DW050:  - Adobe Dreamweaver Widget Browser: Install failed
    ERROR: DW050:  - Adobe Photoshop CS5.1 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
    ERROR: DW050:  - Adobe Encore CS5.1: Failed due to Language Pack installation failure
    ERROR: DW050:  - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS5.5_AdobePremierePro5.5en_USLanguagePack: Install failed
    ERROR: DW050:  - AdobeColorEU CS5.5: Install failed
    ERROR: DW050:  - Adobe Content Viewer: Install failed

  • Trying to reinstall CS5.5 Master Collection from DVD media on Windows 7 64 bit - setup.exe fails due to msxml3.dll error PDApp message [FATAL] PIM - Failed to Create XML instance : DOMDocument40 ADXML::initWithXMLPath Error:80040154

    If anyone is able to solve this they are a genius (or I am doing something very stupid!)
    I am trying to reinstall CS5.5 Master Collection from DVD media on Windows 7 64 bit PC but setup.exe fails due to a msxml3.dll error.
    Following a big bundle of recent Windows 7 updates, I started getting 'bad image' msxml3.dll error messages when opening any CS5.5 master collection program (Eg Premiere / Photoshop / Illustrator / Dreamweaver). Following advice on some threads here I tried uninstalling and then using the Adobe CC Cleaner Tool to clean up install, then reinstalling from my original DVD media.
    Whenever I try using run setup.exe from installtion disc 1 the installing fails due to 'Missing files'. I have also tried dowloading trial versions and runing setup.exe fro mthe downloaded files but i still get the same message.
    I have searched the forum and others have experienced this error but none of the solutions I have found seem to be working for me - as many seem to relate to download installations whereas I am installing from original DVD media (which worked fine before on the same PC)
    These are the FATAL messages from the PDApp log
    12/11/2014 15:29:27 [FATAL] PIM - Failed to Create XML instance : DOMDocument40 ADXML::initWithXMLPath Error:80040154
    12/11/2014 15:29:27 [FATAL] Setup - Could not initialize ADXML object
    12/11/2014 15:29:27 [FATAL] Setup - Unable to initialize. Error parsing setup.xml file
    The PDApp troubleshooting seems to indicate that this is caused by error in downloads but I am getting it with both original media DVD and downloads.
    I have also tried using my logon (which has admin privileges) and under our main admin account - and I get the same errors.
    Is a clean install of Windows 7 + CS5.5 my only option?
    Any help / info / advice / solutions very much appreciated! I have spent the last 2 days trying to sort this out and seem to be getting nowhere.
    Thanks.

    Thanks for the reply kglad - much appreciated.
    I have already tried that option (along with downloading files) as it was one of the solutions mentioned on other threads, but that also failed.
    Any other ideas?

  • Getting Error while installing Adobe CS5.5 Master Collection

    I have downloaded a Adobe CS5.5 Master Collection while installing it shows me an error ( Please insert Disk Adobe Master Collection 5 Trial English to continue )
    Exit Code: 24
    -------------------------------------- Summary --------------------------------------
    - 10 fatal error(s), 45 error(s), 21 warning(s)
    WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {D5CC77BE-BC5B-424E-8E45-DF60AFF7BE9C} Pixel Bender Toolkit 2.0.0.0 is already installed and the session payload {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {66173EC7-974E-4652-9468-4A93D2481BF0} CSXS Story Extension 1.0.0.0 is already installed and the session payload {3450d4c5-a82b-4428-a512-842ee1555a14} CSXS Story Extension 2.5.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {40F95A03-885A-45fb-9A14-486BEFEDDF34} Adobe Flash Player 10 Plugin 10.1.52.14 is already installed and the session payload {43A1C48E-3E50-410e-951C-E17A66BBF824} Adobe Flash Player 10 Plugin 10.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {78A53622-CDBA-49D1-A3D0-D563FB398D0C} AdobeColorCommonSetRGB 3.0.0.0 is already installed and the session payload {45063C56-A2A2-4FD1-A56A-A964723EEE1E} AdobeColorCommonSetRGB 3.1.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {39CB2E53-5326-4939-8B5A-0402C6EFBFE3} AdobeColorCommonSetCMYK 3.0.0.0 is already installed and the session payload {54D89F03-8EED-4FF9-BCDF-3B2E11D448A6} AdobeColorCommonSetCMYK 3.1.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {7E5AA19B-0B85-4f44-BA26-728851489200} Adobe Flash Player 10 ActiveX 10.1.52.14 is already installed and the session payload {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {925ED7E4-E1B6-4544-8141-1C98A18D2E2E} AdobeOutputModule 3.0.0.0 is already installed and the session payload {AC003BC0-704F-4F02-A72E-AC8B7044DE24} AdobeOutputModule 3.1.0.0 has no upgrade/conflict relationship with it.
    ERROR: DS013: Verifying payload integrity : Failed with code 1
    WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    ----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
    FATAL: DB005: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (26) file is encrypted or is not a database
    WARNING: DS007: TotalSize property not set in data base
    FATAL: DB005: sqlite prepare: 'SELECT * FROM Assets' (26) file is encrypted or is not a database
    ERROR: DB008: Cannot fetch entries from Assets table
    FATAL: DB005: sqlite prepare: 'SELECT * FROM Assets' (26) file is encrypted or is not a database
    FATAL: DB005: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (26) file is encrypted or is not a database
    WARNING: DS007: TotalSize property not set in data base
    FATAL: DB005: sqlite prepare: 'SELECT * FROM Assets' (26) file is encrypted or is not a database
    ERROR: DB008: Cannot fetch entries from Assets table
    ----------- Payload: {71BC8278-815D-4F8C-8FA5-C6F782C73892} Adobe CSXS Infrastructure CS5.5 2.5.0.0 -----------
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ----------- Payload: {CE75F5DB-8CA3-4E84-A30E-AF9160006105} Adobe Player for Embedding x64 3.1 3.101.0.0 -----------
    FATAL: DB005: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (26) file is encrypted or is not a database
    WARNING: DS007: TotalSize property not set in data base
    FATAL: DB005: sqlite prepare: 'SELECT * FROM Assets' (26) file is encrypted or is not a database
    ERROR: DB008: Cannot fetch entries from Assets table
    FATAL: DB005: sqlite prepare: 'SELECT * FROM Assets' (26) file is encrypted or is not a database
    FATAL: DB005: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (26) file is encrypted or is not a database
    WARNING: DS007: TotalSize property not set in data base
    FATAL: DB005: sqlite prepare: 'SELECT * FROM Assets' (26) file is encrypted or is not a database
    ERROR: DB008: Cannot fetch entries from Assets table
    ----------- Payload: {EF45880C-DD84-46C3-A054-0BC5F76A6BBE} Adobe Photoshop CS5.1 Support 12.1.0.0 -----------
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ----------- Payload: {941E2A8F-345E-11E0-9215-0024E8692489} Adobe Device Central CS5.5_DeviceCentral3.5LP-en_GB 3.5.0.0 -----------
    ERROR: DW001: Set payload cancelled status
    ERROR: DW049: Payload {0215A652-E081-4B09-9333-DC85AAB67FFA} has an action "install" but no resultState
    ERROR: DW049: Payload {0669F23C-1B69-41B4-A3ED-4F54A5986D66} has an action "repair" but no resultState
    ERROR: DW049: Payload {08EF22BC-43B2-4B4E-BA12-52B18F418F38} has an action "install" but no resultState
    ERROR: DW049: Payload {10355145-8A4C-47F3-994B-B9B81B4DABF5} has an action "install" but no resultState
    ERROR: DW049: Payload {11C0657F-2BD4-4CBC-87F3-9455DC91886E} has an action "repair" but no resultState
    ERROR: DW049: Payload {1FEB691B-39ED-4343-99D6-CACDAD879D8C} has an action "install" but no resultState
    ERROR: DW049: Payload {23767F5D-A80C-4264-B8EA-ED4085FC332A} has an action "install" but no resultState
    ERROR: DW049: Payload {24586955-A50A-4E76-AF2C-7F8EB833FBB1} has an action "install" but no resultState
    ERROR: DW049: Payload {2EA9B52E-8613-41A0-9EEF-FF54AD4CC810} has an action "install" but no resultState
    ERROR: DW049: Payload {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} has an action "install" but no resultState
    ERROR: DW049: Payload {3450d4c5-a82b-4428-a512-842ee1555a14} has an action "install" but no resultState
    ERROR: DW049: Payload {35ED8892-98E5-488A-A23C-6DB842A46EA5} has an action "install" but no resultState
    ERROR: DW049: Payload {43A1C48E-3E50-410e-951C-E17A66BBF824} has an action "install" but no resultState
    ERROR: DW049: Payload {4603E0C5-6880-4A4F-BCF8-DF1F6AE0E317} has an action "install" but no resultState
    ERROR: DW049: Payload {4A8546D0-CEDF-48C1-9BA1-DD5B4ADFC154} has an action "install" but no resultState
    ERROR: DW049: Payload {50D2A553-2839-469E-B87D-86DC8C104745} has an action "install" but no resultState
    ERROR: DW049: Payload {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} has an action "repair" but no resultState
    ERROR: DW049: Payload {6C7D437A-D2E9-4FE9-A4D9-A6329860835C} has an action "repair" but no resultState
    ERROR: DW049: Payload {6D96660C-1444-410E-9A84-681C0AFB8937} has an action "repair" but no resultState
    ERROR: DW049: Payload {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} has an action "install" but no resultState
    ERROR: DW049: Payload {970C9F3A-39C5-480B-BE51-7C70AB9F84DB} has an action "install" but no resultState
    ERROR: DW049: Payload {B55FDCCB-8A45-4943-8D90-585C3490A032} has an action "repair" but no resultState
    ERROR: DW049: Payload {CBBBB5DB-8EF3-40D7-A9FE-5A69100C1EED} has an action "install" but no resultState
    ERROR: DW049: Payload {CBDD7465-CE11-4A58-9497-C370B65923F1} has an action "repair" but no resultState
    ERROR: DW049: Payload {D0C50427-0E90-4821-91F3-D9476235901F} has an action "install" but no resultState
    ERROR: DW049: Payload {D57FC112-312E-4D70-860F-2DB8FB6858F0} has an action "install" but no resultState
    ERROR: DW049: Payload {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has an action "install" but no resultState
    ERROR: DW049: Payload {DD18D60C-87B1-47D9-8312-67508B402FB9} has an action "install" but no resultState
    ERROR: DW049: Payload {E348E466-429A-4FB0-AFCF-8306C16BBFF1} has an action "install" but no resultState
    ERROR: DW049: Payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} has an action "repair" but no resultState
    ERROR: DW049: Payload {EB186BF2-0A84-40A2-B794-0326D3DF9973} has an action "install" but no resultState
    ERROR: DW049: Payload {F37EA9EC-638F-4E61-BED4-BDB10461D73B} has an action "install" but no resultState
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe ExtendScript Toolkit CS5.5: Install failed
    ERROR: DW050:  - Pixel Bender Toolkit: Install failed
    ERROR: DW050:  - Adobe Player for Embedding x64 3.1: Install failed
    ERROR: DW050:  - Adobe Player for Embedding 3.1: Install failed
    ERROR: DW050:  - Adobe Bridge CS5.1: User cancelled installation
    ERROR: DW001: User cancelled the operation

    Abhishek.subhikhi I would recommend following the steps listed in Install log error "Exit Code: 19" | Creative Suite 5, CS5.5.  Please respond to this thread if you have any questions about the listed steps.

  • CS6.0 & CS5.5 Master Collection InDesign Font Control bar & Characters Panel not Functioning

    Hi, I am a college student and our college a year ago sent me CS5.5 Master Collection InDesign at that time the font control bar was not functioning correctly on my PC. Our class was about Adobe Illustrator so our instructor rather than deal with it had us just cut and paste things into MS Word.
    Now a year and half later I am taking a college course in Adobe Photoshop . . CS6.0 Master Collection InDesign once again the collection is the Student and Teacher Licensing for Windows.  The same thing is happening now we are REQUIRED to this semester to create a Calendar using our own photos and create a INDESIGN layout using our photos we took for our course.  In this version of CS6.0 InDesign I figured they would of fixed it by now, but the "Control Panel is still not working, nor is the Character Panel that you pull up to the side of InDesign. I am able to use the pull down menus and do things from there, but the point of taking this course was to learn the software, how can we students use the software if it is not functioning properly.
    NOTE I AM EXPERIENCEING THE SAME THING WITH ALL SIDE PANELS NOW TOO.
    Oh yes it changes the font name when you use the pull down window from the top menu, but it is not allowing us to use the CONTROL BAR just under the MENU BAR, nor the side panel I pulled up and am showing there. In ADOBE ILLUSTRATOR I can use the character panel just fine, but not in InDesign.
    In Illustrator when I go to launch it I get this error, I have done as it asked but it still is bring this up at launch. I can go in and use Illustrator just fine, except for this error.
    Someone thought I may of installed it incorrectly, so I removed all ADOBE software from my computer ran maintenance and virus scans and reinstalled the software, a whole day wasted, but it still is doing the same thing.
    a) Thinking that this is a limitation placed on the software by Adobe because it is a Student Teacher Edition?
    b) There's a problem with having OpenType and TrueType fonts on hand?
    c) Adobe has a software problem that they have yet to resolve?
    d) There is something somewhere within the software I need to flip a switch on?
    Our instructor I gather who owns his own business his works just fine on his PC, but then because it is his business software it makes me think it has to do with the Student Teacher Edition.
    I have more than enough RAM and hard drive space the Processor is a AMD A8-3800 APU with Radeon(tm) HD. Graphics is 2.40 GHz. It is a 64-bit Operating System. Oh I am using a Windows OS 7.0 Professional .
    This is the only piece of software that I have come accross that will not function correctly on my computer system since it's purchase Jan of 2012.

    There is no difference between the commercial and educattional versions of the products other than the license terms. The software itself is the same.
    Since you are on windows 7, the first question is are you using large fonts in the Windows interface? Large fonts combined with an Aero theme are deadly to ID. See InDesign tools and panels don't respond to mouse clicks (Windows 7/Vista)
    If this doesn't apply, the next thing to try is replacing your preferences. See Replace Your Preferences
    Do you use a font manager? If so, which one?
    Does the account you are using have adminsitrator privileges? Shouldn't matter, but it would be worth trying a new account that does.
    It's still possible that the installation failed in some way. That Illustrator error certainly makes it look like a strong possibility, and there may have been some left-over crud from the first failed install that was not replaced the second time. If the things above don't clear up the problems, I would suggest Deactivating the suite from an applicatin that will open, and uninstalling again, then run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) which will remove all traces of the previous installations. Reboot, then before reinstalling run MSConfig and turn off all non-essential startup programs and services, especially any virus or maware scanners, third-party firewall, instant messengers, iTunes and all browser helpers and toolbars, then close MSconfig and reboot. Log in as an Administrator (the actual Adminsitrator account would be best, but it may not be turned on). When the warning comes up about diagnostic mode continue to boot (cancel MSConfig if it opens), then run the installer again. You can now run MSconfig to restore normal startup and reboot once more.

  • CS5.5 Master Collection on Case-Sensitive File System

    Hello,
    The first thing I'll say is that I already know it's not possible to install on a case-sensitive file system.
    So, on to my question.  I have been tasked to find out a way to get this installed on our 30-35 Macs with case-sensitive file systems (required for other courses/tasks, so not an option to format.)  I was trying to think of a work-around that would let me install and use the CS5.5 Master Collection, but have not been successful yet.  Please note, I am not looking for a hack or extensive renaming of a bunch of files or other half-solutions I've found.
    Basically, what I was wondering is, if I go into Disk Utility and create a 35GB "Disk Image", mount that, and then try to install, why doesn't that work?  I mean, I am technically trying to install to a case-insensitive file system at that point, but CS5.5 still pops up with an error.  Has anyone gotten this type of solution to work, or any other for that matter?  Luckily my college hasn't bought the licenses for all these systems yet, but when a solution is found, they're jumping on it right away.  The main reason I don't want a "hacky" solution is that being deployed on 30-35 systems, this has to be a simple solution, not something that takes hours per system.
    Any insight is greatly appreciated.
    Jeffrey Simmons

    Thank you for the information, I had a hunch it was installing stuff elsewhere too, but wasn't 100% sure.  As for the problem, I ended up just converting to a case-insensitive boot partition.  To others who may want to do this, I used iPartition without a problem.  The only catch is, you can't just run it from the OS drive, you either have to burn a iPartition Boot DVD (requires you have your OS dvd as well), or do what I did and just install OSX to an external drive, install iPartition, then convert the file system on the regular OS drive.  A bit of a hassle, but you don't have to format your system. 
    CS5.5 Master Collection then installed fine, with no problems.  Unfortunately, Photoshop keeps repeatedly crashing.  It's fine for hours, then crashes 4+ times within an hour.  Repeats this over and over unfortunately.  Adobe support hasn't been helpful at all, so I'm just going to return this software and continue using Gimp.  It has always done everything I wanted, but I wanted the "name brand" software.  In the end, it's not worth the hassle, and definitely not worth losing my work over and over, so back to the store it goes.  Thanks again for taking the time to help out though.
    Jeffrey Simmons

  • CS5.5 Master Collection trial

    I'm trying to download the cs5.5 master collection trial but it say "error downloading this product (Error 109). Check your network connection or destination disk." I am able to download other trials except this one.

    Chapto perhaps it would be easier if you worked directly with our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • Need help upgrading CS5.5 Master Collection to CS6

    Hi there I've got a student copy of CS 5.5 master collection bought from an online store on 28th March. I heard that you can upgrade the software to CS6 for free so how do I go about doing that since I can't find any info on Adobe's main website about it. Also when they said upgrade..., does that mean everything in my CS5.5 master collection or only some of the softwares like photoshop etc? I've registered my copy as well so if any help from you guys would be awesome. Cheers!
    Leo

    You should have received an email from Adobe on how to get your free upgrade. Contact them.
    Bob

  • Urgent!!! Please!!! Installing CS5.5 master collection components

    I downloaded CS5.5 master collection but didn't install all the components. What happened to the ones I didn't install? Where can I find them? Can I install them later? Do I have to download the whole collection again? Where is the installer for the rest of the components? I'm using MAC OX 10.6 system.

    What do you mean when you say "components?" Do you mean programs such as Illustrator, InDesign. If you've only installed a few programs, and would like to install others at a later date, you could run the installer again and then choose the ones that you haven't installed.
    Or it could be that you tried to install all of them, and because of system requirements, some did not get installed. For example, Premiere Pro which requires a 64-bit OS and you don't have one.
    For a better reply, I'm afraid, you'll have to provide more details. What were you trying to install, what got installed, and did you get an error message?

  • CS5.5 Master Collection install issues

    I have a physical copy of CS5.5 master collection but when it installed on my Mac Photoshop, Dreamweaver, and Flash couldn't be accessed. I uninstalled these 3 applications and now that I'm trying to reinstall the applications I'm getting and error 7 message. Does anyone know how to correct this?

    Thanks Mylenium. I uninstalled the suite, ran the cleaner and re downloaded but I'm still having problems. Flash downloaded this time but Photoshop, Dreamweaver, Flash Catalyst, and Flash builder did not. After install I was given this error
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 30 error(s), 6 warning(s)
    ----------- Payload: {DEA79551-23E3-430A-9B15-B544479B7DB2} Flash Player 10.2.153.1 -----------
    WARNING: DF009: Higher version plugin already exists at: /Library/Internet Plug-Ins/Flash Player.plugin(Seq 48)
    WARNING: DF010: Not installing plugin to: /Library/Internet Plug-Ins/Flash Player.plugin(Seq 48)
    ----------- Payload: {4B1B3BF0-B3E4-477C-84BF-4FCB42D84445} Firefox Plugin CS5.1 6.1.0.0 -----------
    WARNING: DF012: File/Folder does not exist at /Volumes/CS5_5 Mstr Coll 1/Adobe CS5_5 Master Collection/payloads/AdobeContribute6.1-FFPlugin/OEM(Seq 38)
    ----------- Payload: {9D0088AD-BBB1-470B-B7B8-520EDEFAE5F3} Adobe Flash Builder 4.5 4.5.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirpuiVkFFJ/Assets1/Adobe Flash Builder 4.5/eclipse/plugins/org.eclipse.jdt.ui_3.6.1.r361_v20100825-0800.jar" to "/Applications/Adobe Flash Builder 4.5/eclipse/plugins/org.eclipse.jdt.ui_3.6.1.r361_v20100825-0800.jar" Error 0(Seq 7462)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 7462)
    ERROR: DF037: Unable to delete directory "/Applications/Adobe Flash Builder 4.5/eclipse/plugins"(Seq 7178)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7178)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.5/eclipse/artifacts.xml". Error 0(Seq 6929)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 6929)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.5/eclipse/.eclipseproduct". Error 0(Seq 6928)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 6928)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.5/eclipse"(Seq 6928)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 6928)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.5/Adobe Flash Builder 4.5.app/Contents/Resources/AMT/application.xml". Error 0(Seq 6895)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 6895)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.5/Adobe Flash Builder 4.5.app/Contents/Resources/AMT/application.sif". Error 0(Seq 6894)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 6894)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.5/Adobe Flash Builder 4.5.app/Contents/Resources/AMT/adobe.trial.suppress". Error 0(Seq 6893)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 6893)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.5/Adobe Flash Builder 4.5.app/Contents/Resources/AMT"(Seq 6893)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 6893)
    ----------- Payload: {BD6EEC48-4A2E-4B19-B36E-C3A94A97C99E} Adobe Contribute CS5.1 6.1.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirLSIG8LwV/Assets1/Adobe Contribute CS5.1.app/Contents/MacOS/Adobe Contribute CS5.1" to "/Applications/Adobe Contribute CS5.1/Adobe Contribute CS5.1.app/Contents/MacOS/Adobe Contribute CS5.1" Error 0(Seq 2990)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 2990)
    ERROR: DF037: Unable to delete directory "/Applications/Adobe Contribute CS5.1/Adobe Contribute CS5.1.app/Contents/MacOS"(Seq 2990)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2990)
    ERROR: DF037: Unable to delete directory "/Applications/Adobe Contribute CS5.1/Adobe Contribute CS5.1.app/Contents"(Seq 3)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 3)
    ERROR: DF037: Unable to delete directory "/Applications/Adobe Contribute CS5.1/Adobe Contribute CS5.1.app"(Seq 3)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 3)
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ----------- Payload: {4B4C871D-9C8A-4C8A-B92A-C37273D6CE7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
    WARNING: DF012: File/Folder does not exist at /Volumes/CS5_5 Mstr Coll 2/Adobe CS5_5 Master Collection/payloads/AdobeFireworks11.1.0All/OEM(Seq 3960)
    ----------- Payload: {8AB04F7C-8AEF-4023-9CDB-F761E4ECF9CC} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack 11.1.0.0 -----------
    WARNING: DF012: File/Folder does not exist at /Volumes/CS5_5 Mstr Coll 2/Adobe CS5_5 Master Collection/payloads/AdobeFireworks11.1.0en_USLanguagePack/OEM(Seq 86)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Contribute CS5.1_AdobeContribute6.1en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Flash Builder 4.5: Install failed
    ERROR: DW050:  - Adobe Contribute CS5.1: Failed due to Language Pack installation failure

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