I have CS5 a client uses CS5.5 please help...

I have CS5 but my new client uses CS5.5 is there any way to open their files in CS5 or is there any way they could save it another way on their machine so I can open it in CS5. I do not want at all to upgrade to CS5.5 right now. Is there any other way... ??

Bob:
there is no etc for IDML. It’s only compatible with 5.5, 5 and 4.
There's plenty of etc! I actually meant there were other uses than file conversion to older versions. Basically anytime you want to feed an XML representation of the entire InDesign layout to some other tool. I realize this only comes up every day for a small few of us :-).
had a real-world failure thanks to an IDML exported from 5.5 so i could work with it in 5... on a one page document (was a carton). a picture changed size and position. no way for me to have known without a hard copy or PDF... luckily it was noticed by the client while on proof, but it paves the way for catastrophes if they didn't notice.
As you describe it, this behavior sounds like a fairly serious bug. Did you file it, or find any explanation for it? Do you still have the example?
Did the IDML change size/position when re-opened in CS5.5?
That sort of thing is not normal... (But certainly it is possible.)

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charmi,
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
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ADEEL UR REHMAN wrote:
...the problem is that without doing anything 1.5gb of ram out of 2gb always in use
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Hi Cozumel,
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BTCare Community Mod
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C Mawle wrote:
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http://support.apple.com/kb/ht2311
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http://support.apple.com/kb/PH13975
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I have CS5 a client uses CS5.5 please help...

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