I have CS5 and Elements 9. Neither one will open my raw photographs from either my Canon EOS 6D or Canon G12 cameras.

I have CS5 and Elements 9. Neither one will open my raw photographs from either my Canon EOS 6D or Canon G12 cameras.
Do you understand my problem?

Hi,
What operating system are you using?
Both photoshop cs5 and pse 9 should be able to open the canon G12 files, but you probably need to update camera raw
For cs5 go to Help>Updates from within photoshop cs5 to get camera raw 6.7
For pse 9 you have to download and run the installer for camera raw 6.5
windows:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5264
mac:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5263
For the canon EOS 6D you'll need the 8.4 dng converter to convert the files to dng copies which cs5 and pse 9 should open, since neither cs5 or pse 9 can be updated to the newer camera raw plugin required for the 6D files.
windows:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5739
mac:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5738
Note:
If you have windows xp or vista or mac os x 10.6, then you'll have to use the 8.3 dng converter instead of 8.4
windows:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5694
mac:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5695

Similar Messages

HT5557 My Ibooks has started acting up!! I have purchased 2 books this weekend, and neither one will open, they say, failed to load book because the requested resource is missing. I have deleted the book, and re downloaded it, and I have even deleted the

All the purchased books in my iBooks app have stopped opening. The message, FAILED TO LOAD BOOK BECAUSE THE REQUESTED RESOURCE IS MISSING, comes up!!
I have deleted the book, and redownloded it, and have even deleted the entire app and redownloaded it as well!!
Does anyone have an helpful suggestions??

I am having the same issue in my iPad Mini with iOS 7. I have deleted the same books and redownloaded them several times and still have the same problem.

I am unable to update my apps... in my purchases page it appears as "update", then a message tells me to log on with the Apple ID I purchased the app with... Well I have tried my two different accounts and neither one will work, can someone help ??

I am unable to update my apps... in my purchases page it appears as "update", then a message tells me to log on with the Apple ID I purchased the app with... Well I have tried my two different accounts and neither one will work, can someone help ??
And is there any way to sync all my purchases and accounts to just have one... It is a bit stupid that you dont even get a list of something of what account you may of used, or some kind of hint, so you could log on to the right account. I am really stuck ...
Please Advise......

You can't merge accounts. But you can check your purchase history:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, what may seem stupid to you... may be a protection of privacy to others.

I have Photoshop and Elements 9, and im getting a new computer. I would like to put them on the new one. I tried my serial number but it didnt work.

I have Photoshop and Elements 9, and im getting a new computer. I would like to put them on the new one. I tried my serial number but it didnt work. I dont know what to do?

Error "The serial number is not valid for this product" | Creative Suite

In Windows 7 I mistakenly un-installed Adobe Application Manager and all applications (CS3E, CS5 and Elements 6) have disappeared from programs on the start menu

WIN7: Mistakenly un-installed Adobe Application Manager and now all Adobe apps (CS3, CS5 and Elements 6) have disappeared from the programs list in the start up menu.
CS5 Bridge is still there so I can get into the photo editor to de-activate it and re-install.
However, all of CS3 has disappeared so I cannot get into it to de-activate.
Question 1: Will downloading and re-installing Adobe Application manager get CS3 automatically back?
Question 2: If not, what to do to get CS3 back things working properly again? Remember, I can't de-activate it.
Thanks and have a happy day!

Don't worry about activation unless you are installing on a new and different machine. Simply reinstall in order. It should all work.
Then install any updates. Product updates
After that, let me know how it went and if there are any further questions.
Gene

After I updated to yosemite my iMovie will not open. I have found the folders in the applications for both versions 9 and 10 but neither one opens when I double click on the icon. How do I remedy this?

After I updated to yosemite my iMovie will not open. I have found the folders in the applications folder for both versions 9 and 10 but neither one opens when I double click on the icon. How do I remedy this?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Trying to download CS5 and Elements 11. I have my serials numbers.

Trying to download CS5 and Elements 11. I have my serials numbers.

if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html and here http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

I bought a canon EOS Rebel T5i. It came with photoshop elements 11. PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files. What do I need to do?

I bought a canon EOS Rebel T5i. It came with photoshop elements 11. PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files. What do I need to do?

You need camera raw 8.4 for your camera, if it’s Digital Rebel T5 EOS 1200D EOS Kiss X70. It is not compatible with PSE11; so it’s a bit odd if that software was bundled with the camera except that it will work with jpegs. I suggest you download and install the free Adobe DNG converter to convert your CR2 files to the Adobe universal Raw format and the DNG files will editable in PSE11(keep your originals as backups and for use in the camera manufactures software)
Mac download (.dmg file) click here DNG Converter 8.4
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

Problems opening CS5 and Elements 7

I have both Photoshop CS5 and Elements 7 on my laptop, which uses OS Windows 7 64-bit. Recently I was trying to use CS5 and it keeps freezing on me and giving me an "Adobe Photoshop CS5 has stopped working" error. Since CS5 wouldn't work, I tried switching to Elements 7. When I double-clicked the icon, I got nothing but the swirly blue 'wait' circle. It won't open at all unless I try to open a PSD file, then the editor screen pops up for just a moment and I get another "has stopped working" error. The only thing I've recently installed was an Intuous 5 tablet. Thinking that might be the problem, I tried uninstalling it but not only does the problem still persist, I can't re-install my new tablet because the installation software uses Adobe Projector and I get a, wait for it, "Adobe Projecter has stopped working" error. All my other programs are working fine, it's only the Adobe programs that keep giving me errors. I've tried restarting the computer and uninstalling and re-installing Photoshop. My system is fully updated, as are both programs. The error I get in the event log is this:
"Faulting application name: PhotoshopElementsEditor.exe, version: 7.0.0.0, time stamp: 0x48cff252
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005"
Help, anyone? I would really like to be able to actually use my brand-new, kinda pricey tablet.

I have looked at the answers to other questions of this nature and I'm sorry, but I fail to see how this is *not* Photoshop. Even the link you posted above says that if it only happens with a single program then it's probably that program. Every non-Adobe program on my computer works fine. Therefore, according to your own link, the Adobe programs are the issue. And either way, if the Adobe programs are all that are effected, then I question why Adobe programs are such frail hothouse flowers that they and only they are effected by these errors, yet Adobe sees no reason to attempt to fix their programs so these errors don't occur. Excuse me if I sound rude, but this just seems like a lame attempt by Adobe to "pass the buck," so to speak, by claiming that errors that effect their products (and *only* their products*) are the fault of something not theirs.

I have CS5 and I installed it on my new laptop, now it won't upgrade

I have CS5 and have been using it for a while. I just got a new laptop and I've installed the Production Premium bundle on the laptop. It wants me to update it. I keep getting an error. When I followed the contact customer service link, it took me to this page: Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5.
How do I fix this?

I too am having this issue. I deactivated on my old hard drive, replaced it with a new one, installed without a hitch and now that I'm trying to update I'm having the same problem. It downloads the update and then brings me to the same 'serial number' support page. It seems like there isn't any official support from Adobe on this as I was railroaded in to the forum as my only support option for CS5, hopefully someone out there has the answer...
Edit- I used the online Chat feature and it was not much help, I was directed to the 1-800 number to resolve this and when choosing Creative Suite as the program the automated attendant simply states 'this product does not qualify for telephone support' or some such. I'm back on with Chat waiting to see if they're actually able to help this time. In the mean time you can download the updates manually from Product updates.
Edit 2- Second Chat session pretty much confirmed that they're not going to fix this issue as support for CS5 is non-existent at this point.

Have CS5 and CS6. Need to reduce size of file from 6Mb to 2 Mb for contest purposes without losing original

Have CS5 and CS6. Need to reduce size of file from 6Mb to 2 Mb for contest purposes without losing original

Just save the document to a new jpeg file name using a lower quality setting or re-size the image down in size the save a high quality smaller new jpeg image.

HT5312 If I create a new Apple ID and rescue my old one will I still have all the credit I did on my previous Apple ID ?

If I create a new Apple ID and rescue my old one will I still have all the credit I did on my previous Apple ID ?

You will still have them on the old one i guess

I have CS5 and a d-600. I would like to use camera raw but not working. I downloaded CR 7.3 and still not working. Do I need to upgrade to CS6 ..or just throw it all out the window and get rid of my d-600 ?

I have CS5 and a d-600. I would like to use camera raw but not working. I downloaded CR 7.3 and still not working. Do I need to upgrade to CS6 ..or just throw it all out the window and get rid of my d-600 ?

it allows you to use your cr files, Adobe - Adobe Camera Raw and DNG Converter : For Windows
Camera Raw: How to use Adobe DNG Converter - YouTube

I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yel

I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yellow line that graphs volume takes a sharp raise or dip at the beginning or end of the clip, but there is no change in volume when I play back. What am I doing wrong?

rickeyt
Thanks for the reply. Great news about the volume adjusts.
Now about those fades for the volume. How are you doing that?
1. Right click the Timeline video audio and select Fade and then
see the Fade options (I had a video with audio file, so I saw the choices as shown in the screenshot)
2. You can also create two volume keyframes at each end of the Timeline audio clip rubberband (orange line that goes horizontally across the middle of the audio clip). At the position of the Timeline Indicator, click the Add/Remove Keyframe icon, and then with the mouse cursor position the white dots (volume keyframes) to achieve the Fade In and Fade Out audio. In the screenshot below I have moved the Timeline Indicator so that you could better see the white dots (volume keyframes).
Please let us know if any of the above works for you with regard to the audio fades.
Thank you.
ATR

HT5622 Is there any way to delete my apple id because i currently have 3 and i only need one. please help

is there any way to delete my apple id because i currently have 3 and i only need one. please help. thanks

No. Apple IDs can't be merged or deleted.
(87219)

I have CS5 and Elements 9. Neither one will open my raw photographs from either my Canon EOS 6D or Canon G12 cameras.

Similar Messages

Maybe you are looking for