I have CS5 installed and want to try CS6 but the install keeps failing

Do I need to uninstall CS5?

Are you using Windows computer or Mac ?
Also please , mention the name of the product , you are trying to install and the exact error message you are getting.

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Trying to update CS5 Design Premium, to 15.0.2 but the installation keeps failing. Windows 8.1

This is what I get. Every time.
Adobe Illustrator CS5 15.0.2 Update
There was an error downloading this update. Please quit and try again later.
Adobe Pixel Bender Toolkit 2.5 Update
There was an error downloading this update. Please quit and try again later.
Adobe® InDesign® CS5 7.0.4 update
There was an error downloading this update. Please quit and try again later.
Dreamweaver CS5 11.0.4 Updater
There was an error downloading this update. Please quit and try again later.
Fireworks CS5 11.0.2 Update
There was an error downloading this update. Please quit and try again later.
Photoshop 12.0.4 update for Photoshop CS5
There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.7 Update
There was an error downloading this update. Please quit and try again later.
Thanks

manually update, http://www.adobe.com/downloads/updates/

I have Muse installed and I am getting this message the install file is damaged.

I have Muse installed and I am getting this message the install file is damaged. Try obtaining a new installer file from the application author.

I tried opening Muse and update message came up. I tried updating and I got the istall file is damaged message. I tried updating again but get same message. I tried shutting down computer and opening up muse got up date message attemped update and got same message. I was able to open Muse up but it doesn't seem to want to update. I am Creative Cloud member and also have been noticing programs running and opening very slowly. I have attach screen shot of message. Any help would be appreciated I am trying to update to new website for my small business.
Thanks,
Kevin

I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.

My ipod syncs with itunes but now I have an itouch and want to put some of the music on there as well. How do you do that?

I have an ipod which was set up to sync with my PC. Now I have an itouch and want to sync some of the music from my library with that device from the same computer. Can I do that? How do I do that?

Like LexSchellings said, simply plug it in, configure to sync however you like, and then actually sync away. Basically, you can do the same thing you did with your first iPod.
There is no limit to the number of iPods, iPads, or iPhones you can sync with one iTunes library, computer, or account.
B-rock

I am very new to Macs and iPhoto so this may be an idiot's question, but I have just created my first photo book and want to buy it, but the "buy book" button is not highlighted and when I click it nothing happens. Is there some step I am missing? Thanks!

I am very new to Macs and iPhoto so this may be an idiot's question, but I have just created my first photo book and want to buy it, but the "buy book" button is not highlighted and when I click it nothing happens. Is there some step I am missing or some connection I need? I am on the internet. Thanks!

I have now recently downloaded 10.0.2 which is confusing in itself, as, as far as I can ascertain that is actually version 11, but I'm not even sure about that.
Version 10.0.2 is the newest version and the successor to GarageBand '11 (version 6.0.5).
The '11 is referring to the iLife '11 suit of multimedia application - the older GarageBand was a part of this bundle.
Have a look at Edgar's graphical enhanced manuals, the explain very detailed how things work and why. You can buy them as iBooks from the iBook store or directly from the page:
http://DingDingMusic.com/Manuals/

I install LION on my mac pro 2008 and it's alway's pop with " there was a problem connecting to the server " Time Capsule" .How can i remove this popup. My Time machine is working fine and also rename it. But the popup keeps on coming with the old name.

I installed LION on my mac pro 2008 and it's alway's pop with " there was a problem connecting to the server " Time Capsule" .How can i remove this popup. My Time machine is working fine and also rename it with less than 7 karakters. But the popup keeps on coming with the old name.

I have a BT Infinity router plugged into the Time Capsule, not sure where the radio settings are?
They are able to use the network settings of the TC i.e. they can connect to the internet via the wifi through the TC but when they try and connect to the AirPort Disk this is where it is not allowing a connection.
I don;t have the drive shared out at all at the moment, is this necessary? How do I do this if so?
I have attached the screen shots of all the settings.
Thanks again for your help.

I have a playlist and want to copy it in the same song order to my iphone, but itunes doesn't do this for me. Solutions?

I have made a playlist for an event, and want to copy it from my iMac iTunes to my iphone in the same song order. But it doesn't do this. How do I ensure the copy is the same order as on my computer iTunes?
thanks for any help!

If any of your music was not purchased from iTunes, then copyright prevents any transfer back to the iTunes app.
iTunes will hold a record of all your purchases and all your non Itune purchases will not be processed.
I could not reload my music library built up from non iTune products and can not get 1 to reload from apple devices to other apple devices I own.
Also having upgraded software the libray wont take. I have to re-rip my music back to the Macbookpro then back to the iPhone 4s running IOS 6 over 700 tracks not funny!!!!

I have an IPad and want to download a movie. I keep getting the message "There is not enough available storage to download your movie. You can manage your storage in Settings". I look in the settings and it says I have 5GB available?

I have been trying to download a movie to my IPad. I have never had trouble before but the last two times I get an error message that says "Cannot Download" There is not enough storage to download your movie. You can manage your storage in Settings.
When I go to my settings it says I have 5GB remaining storage and 5GB storage used. I have deleted a lot of my music and games but am still having trouble. Has anyone experienced this before?

5GB is typically not enough space to download a movie. Often, movies take from 3 - 5 GB to begin with. The only option you have is to delete more things from your iPad. You can remove unused Apps, pictures, music, text message (messages with pictures can take up a lot of space), email messages, books, magazines etc.

My dish app isn't working correctly the dish people said I should get rid of the app and get a new app, but the cloud keeps putting the same one back on. How do I delete this from iCloud?

How do I delete an app from the iCloud that is corrupt?

When you delete an app and redownload it, you are downloading the most recent version of the app from the App store. In other words, it isn't stored in your iCloud account, it's only stored in the App store. The iCloud download symbols are just links to your previously purchased apps in the App store so you can redownload them.
If redownloading the app didn't help, call Dish back as there must be a problem with the current version of the app.

I just bought this mac and it was already installed and when i try to download the new updates it won't put my username in. It has someone else's username installed on it so how do i do a reset? Please help!!!!

Please help

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. If you're not sure of the model, look it up from the serial number on this page. Then find the model on this page to see what OS version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support.

I have apple tv and want to stream Internet but tv has no USB to fit a dongle. I am not very tetchy. Any ideas

I have just purchased apple tv.
All running ok but I want to get Internet running.
I was told to plug in a dongle to my tv but it is 2 yrs old and doesnt have a USB port.
Any help would be appreciated

The AppleTV, as you've found, as well as its local network media services, has a limited number of internet-enabled services, including Netflix, Vimeo, Youtube, etc. It does not give you complete access to the internet (including Google). That's all you can do with the AppleTV.
Does your TV have an Internet feature? What kind of TV do you have? If it doesn't have any internet features, there's no way you can connect it to the internet. If it does, you almost certainly need the exact model of dongle (eg, for a Sony TV, Sony will themselves offer a dongle).
Matt

I have just got an ipad and want to use icloud but the calender in icloud keeps deleting my appointments how can I stop it doing that

I am trying to sync with icloud ipad mini and iphone but calender in icloud keeps deleting all my appointments in calender help please.

dot-suffolk wrote:
... calender help please.
Try Calendar here > http://help.apple.com/icloud/?lang=en
and here > http://www.apple.com/support/icloud/calendar/

I have an ipad2 and everytime I try to use the camera conector kit to read a sd card I got a message saying that the device is not compatible withe the ipad, can any one help me please?

Subject:

First, try gently blowing into the dock connector on your iPad to make sure there's no debris in there. That can sometimes cause accessories to malfunction. If that doesn't clear it up, try rebooting your iPad:
To reboot your iPad, hold down the sleep/wake button and the home button simultaneously until the screen goes black and the Apple logo appears. If, during this process, a slider appears on the screen to power it off, ignore it and keep holding the buttons down.
Rebooting your iPad can solve a lot of problems.

HT1879 I want to buy Apps from de App Store and when I try to purchase The billing registre fails

Grettings for Costa Rica! I need a little help with the iTunes Store! Im try to buy an App
In The USA Market but my bank account is here in Costa Rica? How could I do register my local billing addres in The USA App Store?

What country/store are you using? Are you in the country whose store you are trying to use?

I have CS5 installed and want to try CS6 but the install keeps failing

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