I have CS6 and I just got a new Leica D-LUX and can not view my RAW (.RWL) images in Bridge what do I do? I already tried updating Bridge from the Help menu.

Did you use the Migration Assistant to help set up the new iMac using some of the files in the older PC? Some likely won't mean much, unless you have applications that can use or convert them. There's also a way to use the software Time Machine to import data files from an external or another computer, so you may have used that, too.
Hopefully someone with experience in a similar issue will reply...
Good luck & happy computing!

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HT1688 My mom has an Iphone 3GS and she just got a new iPhone 5. How can she transfer all of her pictures and contacts and all that since the 3GS doesn't have the cloud?

Needing help transferring photos and contacts from iphone 3gs to the 5 since the 3gs doesnt have the cloud!

Transferring information from your current iOS device to a new device

Hello I just got my new IPad this week and I'm very frustrated on activating the message app also thefacetime app. It seems it says have to log-in with your apple I'd to activate but always when I log in it always bounces back tithe log-in section

Hello I just got my new IPad this week and I'm very frustrated on activating the message app also thefacetime app. It seems it says have to log-in with your apple I'd to activate but always when I log in it always bounces back tithe log-in section please do help me.

You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

Hi, i was recently on an IOS 7 update before it's release and downloaded it from the web and i just got this message saying that my device is not registered as a part of the iphone developer. i have been using this for about 2 months now. what is a fix?

hi, i was recently on an IOS 7 update before it's release and downloaded it from the web and i just got this message saying that my device is not registered as a part of the iphone developer. i have been using this for about 2 months now. what is a fix?

Were you running iOS 7 beta? If so, as a developer you need to log into the Developer forum for assistance.
Not a developer and running iOS 7 beta? <edited by host>

For some reason , when i restore my iphone 4s to factory settings my headphones work when listening to music or youtube videos but when i backup my information onto it , it only comes out of one ear bud and i just got a new one from the apple store.

for some reason , when i restore my iphone 4s to factory settings my headphones work when listening to music or youtube videos but when i backup my information onto it , it only comes out of one ear bud and i just got a new one from the apple store. my old iphone 4s audio jack was messed up but i just got a new one with my warranty , can anyone help me please.

It doesn't matter what it is in your backup that's causing the problem because you can not selectively restore things from your backup. It's all or nothing.
Set you phone up as a new device and start over.

I my ipod isn't letting me swipe in on the lock screen, and for now, i've given up on that, and i just got a new laptop. So what i'd like to do is not worry about getting in my ipod, but to plug it in my computer and get my music off of it.

I my ipod isn't letting me swipe in on the lock screen, and for now, i've given up on that, and i just got a new laptop. So what i'd like to do is not worry about getting in my ipod, but to plug it in my computer and get my music off of it. it is not letting me do this because i have to unlock my ipod but, sadly i cannot, if anyone can help me it would be greartly appreitiated.

You don't have to purchase it again, but you do have to download it. See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

Help, just got a new hard drive installed and now my videos say, "a necessary data reference could not be found"

Help, just got a new hard drive installed and now my videos in iPhoto say, "a necessary data reference could not be found"

Not sure what happened but I was able to click on the movie, go to File then Reveal in Finder, then drag it to my desktop and then drag it back into iPhoto and it worked.

I have an iBook G4 running on OS X 10.4.11 and I just got a new ipod and can't figure out how to get it updated to be able to sync my ipod PLEASE HELP

I have an iBook G4 running on OS X 10.4.11 and I just got a new ipod and can't figure out how to get it updated to be able to sync my ipod PLEASE HELP

You could go hunting for a fair price on a refurbished or restored Intel-based Mac or MacBook, as most early models of CoreDuo and Core2Duo can run Snow Leopard 10.6.8, and some much more recent.
The Apple Store's Special Deals section that is online has some fairly recent examples of hardware with an OS, original accessories as noted, power cord, and complementary one year coverage. Eligibility for extended AppleCare plans are noted & may be available for various items in the store. Subject to availability. Refurbished. Like new. The price difference can be about the same as the additional two year AppleCare plan may cost, so get that too.
Third party repaired restored or available through other channels vary in quality, quantity, condition, and may be lacking in some or most original accessories; they should include basic hardware as originally equipped and have the boot-install software disc set as intended for that build model & year specification, included.
Auction sites rarely have that much of a kit together, w/ missing discs, scruffy, extra fees, etc. On the other hand, companies that restore and repair Macs for a living and are authorized Apple service centers may have something, if you aren't in the market for something holiday new or really quick. Older models if reasonably refurbished can still shine years later.
Hopefully this helps somewhat.
Good luck & happy computing!

I just got a new I Phone 4S and my volume is all the way up but the other person sounds far and i could bearly hear them. i checked all settings and they are all up as high as they can go

I just got a new I Phone 4S and my volume is all the way up but the other person sounds far and i could bearly hear them. i checked all settings and they are all up as high as they can go. This is my first I Phone and don't know if this is normal for this phone

Hi Flex,
Congrats on the first iPhone. This is not normal. First check if moving the volume up or down either way has any impact on the sound. Then see what happens while on speakerphone. If you can hear ok on speakerphone, and there's no change from the regular earpiece with the volume changing, check with the carrier you received it from or the Apple store you purchased from. They will have other things to look at for you.

I lost my macbook pro and i just got a new one. how can i retrieve the pictures taken with photo booth(old laptop) to my new laptop?

i lost my macbook pro and i just got a new one. how can i retrieve the pictures taken with photo booth(old laptop) to my new laptop?

Well if you don't have the laptop to get the storage drive out of it, and you don't have any previous backups how do you expect to get the photo's?
PhotoBooth is just a program, it stores the files on the computers storage drive, if the computer is lost so are your photo's.
There is nothing you can do to delete or retrieve them using your new computer unless you stored them online someplace.
DId you save them online? iDisk or something else?
I don't use such services because my data is mine and not theirs to snoop through, so if your looking for that sort of help I can't assist you any.

I have just upgrade Itunes (10.6.3.25) and now I can not see my Ipad anymore. before the upgrade it was working fine. I already tried all suggestions from the support page, except re-installing Itunes. any suggestions?

I have just upgrade Itunes (10.6.3.25) and now I can not see my Ipad anymore. before the upgrade it was working fine. I already tried all suggestions from the support page, except re-installing Itunes. any suggestions?

SinluFrank wrote:
already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
Yes. Reinstall iTunes. If that is the point at which you stopped trying the support suggestions then it makes sense to me, that you move on to the next suggestion and if reinstalling iTunes is the next suggestion, so be it.
However .... I too have issues that arise out of the blue with my iPad being recognized in iTunes and what I always do and it eventually works is to quit iTunes, restart my MacBook, and reboot my iPad.
Rebooting the iPad is the last thing that I do and only if I have no success with quitting iTunes and restarting the Mac. It may take a few tries to work, but if you are that dead set against reinstalling iTunes, then give it a try.

I just got a new windows 8 laptop and I am trying to install the version of photoshop elements I bou

I just got a new windows 8 laptop and I am trying to install the version of photoshop elements I bought at Costco on it, and it will not accept the serial number on the package.

Hi Jglowney,
Please let me know what error you get while using the serial number to activate.
You may want to refer : http://helpx.adobe.com/x-productkb/global/error-serial-number-invalid-try.html

Elements 13 will not update from the help menu

Hi, Just installed elements 13, updates does not work from the help menu, adobe application manager opens and the search for updates is continuous, just keeps searching.
cheers
Darryl

Have you tried it on more than one date? Sometimes the site shuts down temporarily.
Have you tried from both Premiere Elements and the Elements Organizer -- or even Photoshop Elements? It's all the same updates.
Are you logged in with your Adobe ID?
What operating system are you using?

Can't open any user manuals in FCS 2 from the help menu.

I just installed FCS 2 and I can't open any of the user manuals in any of FCS 2 apps. from the help menu. They are listed in the resources folder under the content folder so I know that they're there. Any ideas how to fix this?
Thanks

Do I feel stupid. Just had an epiphany that it might be due to Adobe Reader and it was. Had to update to 9. Sorry for the post.

My CS6 Production suite does not update from the help menu? The appilcation Manager says: "The updat

My CS6 Production suite for Windows 8 does not update from the help menu? The appilcation Manager says: "The update server is not respondiing, the server might be offline temporarily..." I have registered correctly. I have turned off my AVG virus protection and tried to update my software, still the Application Manager gives the same response. When I login, I can see that my serial numbers are there, so it must have registered correctly.
Help!

If you don't want to download the updates manually, then you need to update your Application Manager. The relevant links are here:
Windows
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Hope this helps.

I have CS6 and I just got a new Leica D-LUX and can not view my RAW (.RWL) images in Bridge what do I do? I already tried updating Bridge from the Help menu.

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