I have CS6 on my old pc which I will remove if I can find out how to install CS6 on my new Mac.

I bought CS6 for my pc a little over a year ago. I just bought a Mac computer and would like to install it on the Mac. Is there anywhere I can down load CS6 (not CC) for my Mac?

Your CS6 Windows serial number is operating system specific: it only works on Windows.
Downloading the Mac version from Download and Installation Help and entering your Windows serial number will not work.
You have a few options:
Install Windows (Bootcamp, Parallels etc) on your Mac and install CS6 in the Windows virtual machine on your Mac
Do a platform swap to switch your Windows version to a Mac version
Order product | Platform, language swap
Buy CS6 for Mac (then you'll have a Windows serial and a Mac serial)
Join the Cloud. The CC version can be installed on Windows and/or Mac.

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Looking to find out what the infrastructure requirements are for this product and how it needs to be administered by our IT shop. Thanks

Complain to the Attorney General about what? There is nothing in your story worth any such complaint. They will tell you the same.
First you have payment difficulty so credit and the Edge program are not available to you. You have to be credit worthy to get any upgrade, unless you can pay full price for all those new devices.
Can you?
You are trying to get new contract plans, but since you are having paying on time and in full issues you will not get extended credit from any carrier.
What I would do is go and port out to Boost or Virgin Mobile where you pay a reduced cost for each device and get unlimited everything for $40 to $50 a month, it is pre pay so if you don't pay you get cut off.
Verizon although with the best coverage is also the highest priced.
Good Luck

To make sure I am up to date. I go Settings, About and see Version 4.3.3 (8J2) on iPad touch 4th gen. model! Does it mean I have loaded the latest version of software? Where in settings I can find out if iPad got (Windows 7) v11.1.4? What is (8J2)? Help!

Is it true?
If it says settings general about Version 4.3.3 (8J2). I have intalled the latest vertion for iPad touch 4th generation model? Where I can check if the iPad touch 4th generation has got iTunes (Windows 7) v11.1.4? I think it is the latest vertion.
When I connect ipod touch 4th generation to Mac using usb I get a message that new software vertion (6.1.5) is available for iPod! If I update it, I lose apps and data, but when I check general settings about version for iPod not iPad 4th generation I see version 4.3.5 (8L1). Probably if I update it to the latest version it would say 6.1.5 (8L1). But what (8L1) for iPod mean? And what (8J2) for iPad touch 4th generation mean?

An iPod touch, 4th generation can be updated to version 6. An iPad 4th generation can be updated to iOS 7.0.4, which is the most current iOS.
In both cases, you MUST, MUST, do a BACKUP of all data before you update!!
You will probably have to restore from backup after update if you do have version 4.3.3 on a device. This device will need to be connected to a computer running iTunes version 11.1.4
Please!
Read all screens carefully!!
Read all pop ups carefully!
iOS 7 encourages a passcode lock, you have to say "NO" - TWICE... If you don't use a passcode lock.

I have songs in my iTunes that were purchased under an old ID (an email that no longer exists). I forgot the password so when I try to retrieve it, it is sent to the old email which no longer exists, so I can't retrieve it so I can't play/transfer songs

I have songs in my iTunes that were purchased under an old ID (an email that no longer exists). I forgot the password so when I try to retrieve it, it is sent to the old email which no longer exists, so I can't retrieve it so I can't play/transfer those songs...what can I do?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986)

I no longer have access to system folders that allow me to remove old or incorrect PAGES templates. Need to find out how to do that. The only way I can do it now is to blank the template and replace the bad template with a blank.

I no longer have access to system folders that allow me to remove old or incorrect PAGES templates. Need to find out how to do that. The only way I can do it now is to blank the template and replace the unwanted template with a blank. It was previously possible to go to MY TEMPLATES and remove the unwanted templates. I don't if this issue is before or since installation of 10.8 (a nightmare in my case, which led to significant failure issues). And because I haven't tried to remove templates since finally managing to install 10.8 (now at 10.8.4), I don't know if this is typical of the newer OS or a problem. I've been a Mac user for more than 25 years, but I think I'm nearing the end of the road. By the way, I've never needed to do this before because the manuals always offered an answer... they don't seem to do that anymore. In any case, I don't know how this works... I'd prefer an email reply if that's possible. But that would probably be too easy, and I don't know how to get a reply.

Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.

I am working in Adobe Acrobat 9 Pro and just created a pdf form from a MS Word document. I need to find out how to have a date field in my form which will update automatically. Can some one out there help me?

I am working in Adobe Acrobat 9 Pro and just created a pdf form from a MS Word document. I need to find out how to have a date field in my form which will update automatically.

Update automatically under which circumstances, exactly?

I just bought a new computer and want to load in photoshop from the old one. I have CS5. Since CS5 was an upgrade I installed CS4 first, but now I can't figure out how to install the CS5 upgrade. Any advice?

How do I transfer photoshop from one computer to another? I have CS5. Since CS5 was an upgrade I installed CS4 first, but now I cannot figure out how to install the CS5 upgrade. Any advice?

karen2179 wrote:
If you are able to use adobe products on two computer do I really need to deactivate or uninstall CS4?
No, but it may help the chances of a successful installation.
karen2179 wrote:
Just as an aside - I have been getting messages on here from Adobe Admin saying that CS5 cannot be reinstalled because everything is now in the cloud and that for $350 I can buy CS6 to install on my new computer. What? Am I getting spammed on Adobe's site here?
Where did you see that?

I have an old MACBook and want to use it as an external drive to load disks on to my new mac. How do I?

I have an old MACBook and want to use it as an external drive to load disks on to my new mac. How do I?

Apple makes a Thunderbolt to Firewire adaptor if your new computer does not have a Firewire port.

I have an 8 year old eMac G3. It will not start up. I need to erase it before putting it in recycling. Apple refuses to open the case and warns me that I will be shocked if I even try. They say no way to erase hard drive. They say use a hammer. Any ideas?

I have an 8 year old eMac G3. It will not start up. I need to erase it before putting it in recycling. Apple refuses to open the case and warns me that I will be shocked if I even try. They say no way to erase hard drive. They say use a hammer. Any ideas?

Hi, no eMacs had G3s, only G4s. Is it maybe an iMac G3?
If you don't know the model, find the Serial# & use it on one of these sites, but don't post the Serial# here...
http://www.chipmunk.nl/klantenservice/applemodel.html
http://www.appleserialnumberinfo.com/Desktop/index.php
How to find the serial number of your Apple hardware product...
http://support.apple.com/kb/HT1349
http://www.ifixit.com/Device/eMac

I have a one-year old iMac and Safari will NOT remember bookmarks I try to add. Any suggestions?

I have a one-year old iMac and Safari will NOT remember bookmarks I try to add. Any suggestions?

Launch the Terminal application by entering the first few letters of its name into a Spotlight search. Copy or drag -- do not type -- the line below into the Terminal window, then press return:
ls -Oel Library/Safari
Copy any lines of output that appear below what you entered and paste them into a reply to this message.

Hi I have a new mac book pro. I am swopping over from an imac. An authorizethis computer message has come up for an old itunes account. I have no idea what the password is. Is there a way to find out or transfer to my new account?

Hi I have a new mac book pro. I am swopping over from an imac. An authorize this computer message has come up for an old itunes account. I have no idea what the password is. Is there a way to find out or transfer to my new account?

Let me see if I've gotten this right! You want to remove an account from BOTH machines? Do this for your new machine first, then for the other.
Click the Apple logo on the top left of the screen, System Preferences, Users and Groups (under Systems), unlock the lock in the window if its locked (you need to know the password), select the user that you wish to remove, and click the - sign next to the + sign for Login options. A window will pop up with some options. Select Delete this user and securely, and click 'Delete user'.
After this, do an update from the App Store.
Thats all there is to it.
For the other machine repeat the process except for one thing. Before you delete the user in this case YOU, you will have to give Administrator priviledges to your son bu checking the box 'Allow user to administer this computer'.
Do NOT do anything from Finder ... if you dont know how to fix the consequences of the problems caused.
There is no need to unauthorize your iTunes account on your new machine. Do it on the old machine though.

Just bought a new MacBook pro to replace my old PC. I have LR 4 on disk and LR 5 upgrade on disk and need to know how to load LR on my new Macbook Pro. Also how do I transfer photos?

I'm not very good with computers and need help. My LR 4 and LR 5 upgrade are on disk but my new MacBook Pro doesn't use disk. How do I load LR on my new computer? Also, how do I get the photos from LR on my old computer to the new computer?

You can download Lightroom thru the link(s) below. If you only want to install the version 5 upgrade you do not need to install 4 first - you likely just need to provide the serial number for it when you activate 5.
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
As far as transferring photos goes, that is something you might get help for in the Photoshop Lightroom forum. But you could wait here and see if anyone knows, or you could search Google and probably find out how.

Hi, I have a subscribe button on one of me iWeb pages which is linked to my iPhoto. I don't know how I put it on and I can't find out how to delete it. Help please.....

Hi, how can I delete a Subscribe button from one of my iWeb pages. I don't remember adding it but it is linked to all of my iphotos and I can't find out how to delete it. Help please...

I have now sorted my problem thank you

I have Logic on my iMac and want to install it on my new mac book but my mac book doesn't have a dvd drive. I tried to download the upgrade but it looks for an older version. How do I get Logic on the Mac book ?

I would like to install logic on my new mac book but there is no dvd drive. I tried to downlaod the upgrade but that didn't work. How do I download it for the first time?
Thanks!

You can only use the App Store version to reinstall on your new Mac if you bought Logic via the App Store in the first place.... and then it will appear under the Purchases tab in the Mac App Store App so long as you are signed in using the same Apple ID you used to purchase Logic via the App store in the first place.
If you bought the DVD edition of Logic Studio then you must initially install using those original DVDs to begin with and then update to the latest version of your version of Logic via software updates.
No DVD drive? Buy an external one.. Amazon do a very cheap basic one that works well..
or...
Use Remote Disk if you still have your older Mac which has a built in DVD drive...
http://support.apple.com/kb/HT5287?viewlocale=en_US&locale=en_US

I have downloaded the latest pages update on my iPad, but my iMac still has version 4.3 and I cannot find out how to update it only desktop. When I try to send something from my iPad pages to via email to be opened on my desktop in Pages, it won't open P

I have downloaded the latest pages update on my iPad, but my iMac still has Pages version 4.3, and I cannot find out how to update it on my desktop. When I try to send something from my iPad pages via email to be opened on my desktop in Pages, it won't open in Pages. I get a message that it can't be opened because the version is too old. I sent the document as a PDF and it worked. But I want to be able to use Pages back and forth. HOw do I update the Pages version on my desktop iMac?

The file format used by the iOS versions of the iWork apps can only be read by the new iWork apps on your Mac - i.e. Keynote 6, Pages 5 & Numbers 3. Those versions for the Mac require Mavericks, OS X 10.9. The "too old" error on a Mac comes if you are trying to open an iWork '08 or earlier file in the newest apps. If you do have the newest apps you can open the files from your iPad.
If you can't or don't want to upgrade to Mavericks & the newest iWork apps your best option would be to export/share the files from the iPad to a type an older version of iWork can read such as Word, text, Excel, etc.
Or contact AppleCare. They made this mess, let them fix it.

I have CS6 on my old pc which I will remove if I can find out how to install CS6 on my new Mac.

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