I have dark lines going across photo

I just got a new Photosmart Plus B209 and it has lines on my 4x6 prints.  I printed 6 prints and one of the earlier ones was fine.  I was just using normal and not best setting because I have never used best before for printing photos.  The lines run about every half inch all the way across.  Do I have a faulty printer or is there something that I can do?
Lindy

I encounter same problems in any video playback.
Unfortunately I won't be able to reach any nearest Apple Store in several month.
Is there any other way to solve this issue? It seems that it is connected to internal codec software.

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