I have deactivated and unistalled ID cc from my computer. What do I have to do next to end my membership subscription and payments?

How can I cancel membership which was renewed automatically? I have already deactivated (signed out) and uninstalled the app from my computer. Is there something else I should do in order not to get monthly charged? Please help...

Using the URL you recommended I see the following: If you cancel within the first month, you receive a full refund
My subscription was automatically renewed on November the 6th. That means I have to cancel my membership by December the 6th. The problem is I can't contact Adobe's customer support to do that!

Similar Messages

  • I am trying to unistall dynamic-pricer from my computer

    I need help unistalling dynamic-pricer from my computer.  It keeps popping up every time I open up a new tab/window?

    You may have installed the "Downlite" or "VSearch" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
    Back up all data before making any changes.
    Besides the files listed in the support article, you may also need to remove this item in the same way:
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
    If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
    The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
    This malware is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
    Still in System Preferences, open the App Store or Software Update pane and check the box marked
              Install system data files and security updates
    if it's not already checked.

  • I cannot uninstall mozilla firefox from my computer. what is the problem and how can i fix it?

    i cannot uninstall mozilla firefox from my computer. what is the problem? how can i get it off of my computer?

    Sounds like it is time for an out of warranty replacement or an upgrade to the iPhone 4.

  • HT4489 transferring my contacts to my phone from my computer, what program do i use, i have the apple 3gs

    transferring my contacts to my phone from my computer saved as vcard, what program do i use, i have the apple 3gs. I used Icloud and clicked on import in contact there a message came back with an error

    Hello Tehuti2,
    There are a few ways to transfer contacts from your computer to your iPhone.  I found an article that provides steps on how to import a vCard to iCloud.com:
    iCloud: Import a vCard
    http://support.apple.com/kb/PH3605
    If your PC fits the following specifications, you can setup iCloud to automatically sync contacts with your iPhone:
    Microsoft Windows 7 or 8
    iCloud Control Panel 2.1.2 or later
    iTunes 11 or later (for iTunes in the Cloud and iTunes Match)
    Outlook 2007 or 2010 or iCloud.com
    Safari 5.1.7 or later or Internet Explorer 9 or later (for iCloud.com and Bookmarks), Firefox 16 or later or Chrome 23 or later (for iCloud.com)
    iCloud: System requirements
    http://support.apple.com/kb/HT4759
    Learn how to setup iCloud
    http://www.apple.com/icloud/setup/pc.html
    I hope this helps! 
    Best,
    Sheila M.

  • My phone will not sync with my computer and will not download music from itunes and from my computer, what do I do?

    i do not know what to do....help!

    Have you synced music to your iPhone before?
    If you havnt then you need to make sure that the sync setting for music has been set up:
    - open itunes
    - plug in your iphone
    - from the summary page to the right is the option music
    - on the music tab make sure Sync Music is selected
    - choose wether you would like to sync entire music library or selected songs and playlists
    - after that press apply to the bottom right
    hope this helps

  • HT1369 I am being told i-tunes has detected a problem with your audi configuration. Audio/Video playback may not operate properly". I HAVE CHECKED THAT  MY INTEGRATED AMPLIFIER IS WORKING WITH THE LEAD THAT HAS ALWAYS WORKED FROM THE COMPUTER.What should

    I am not having any trouble with my i-pod which I can continue to connect to the computer to update. However when I get into the listen to the music on the computer I am unable to hear anything. This is also true for Spotify, and my own cd's inserted in the computer and i-player. I have connected an old Sony Discman to my amplifier and it works perfectly, so I know that the problem is not with the amplifier or the lead so it must be the computer audio.
    My computer is a COMPAQ CQ 1140UK SLIMLINE DESKTOP PC.
    I need to stress that I am a 65 year old non tech user. I use my computer a lot but have no idea how it works!! .
    I believe that in my efforts to resolve this issue myself by going into the control panel .....I may have caused even mor problems.
    At first, today, I could see that the track was playing, CURSOR MOVING ACROSS THE TRACK LINE, but I was getting no sound....now the tracks don't even seem to be playing at all!!
    I remember, afew days ago seeing something flash up on Spotify about how it was going to do something with my i-tunes but it stated that it was nothing to worry about!   So I didn't, until today!!
    I only used Spotify to locate a track before I purchased it through i-tunes.
    If anybody could advise me of what I could do to resolve this problem then I'd be most grateful.
    This is my first time on this Apple Support Community so I hope that I am right in thinking that any response will arrive in my e-mail.
    Thanks again
    grahamholly

    It might be worth trying a dxdiag to see if that finds anything amiss, michael.
    Go Start > Run. In your Run, type dxdiag and hit enter.
    Work through the troubleshooting tabs. Does dxdiag report any problems?

  • Quick care detected 36,658 history and servaes trace from my computer, What are these files and are they all realy neccessary size was 171.09 MB?

    Firefox/Mozilla -Internet(33831 items)
    Firefox/Mozilla -History (2687 items)
    How files were identified.
    When these were removed I recovered 430MB of disck space.

    Just an update... A rep contacted me and we did a screen share. They were convinced that I wasn't full of <insert proper word here>. They promised to get back to me in a few days, and now? A few months later? Nothing.
    Still no files. Still no correction... Still no nothing from Adobe.
    The person I spoke to was kind, saying he'd make sure I got CC for free for a while...
    Still though, no follow up.
    Adobe, are you going to correct this or just let your customer suffer at your mistakes?

  • Publish iweb from another computer what am I doing wrong?

    I am really struggling here, can someone please explain my problem to me....
    I have two mac laptops with iweb. I asked about publishing my backed up blog on the 2nd mac in case number 1 mac crashes. here was my question...
    how does the new computer know where to publish your site to... is the address in the backup file from the primary computer? if not how do you tell iweb on the second computer where to publish the primary computers site. Bobbie j.
    I followed these instructions from helpers here
    Copy the Domain file to another computer, but not to the default location, and then double-click the Domain file.
    ok I did that but it wants to publish to the number 2 macs iweb address since i'm on that computer so then i was told the following
    It doesn't know where to publish your site, which is why you need to be logged into your Mobile Me account before publishing. All you do is log in and publish and all sites are published to iDisk.
    so I logged into my m. me account and then double clicked on the backup file in finder (flash usb memory backup) and iweb opens with the correct backed up site but it published it to the number 2 computers default iweb site (overwriting its own site with number 1 comp. site) even tho I had logged in to number one comp. iweb account. it was even open as a page under iweb page. help.
    I get how to move my backup web file to a secondary computer but still can't get it to publish to number ones site. what am i missing please, it can't be this hard.
    bobbie j.

    Firstly, iWeb is the tool that you use to create your web site or blog in your case. iWeb does not have any accounts. It is MobileMe that has the accounts and you log into your MMe account and then click publish within iWeb and your site is published through MMe to your iDisk - this is your host. If you publish to MMe, then all your sites and blog are published to your iDisk.
    How many blogs do you want 1 or 2?
    How many mobile me account do you have 1 or 2?
    If you want two separate blogs on two computers, then to be able to publish separately you would need to change the names within iWeb at the top on the left hand side and then publish blog 1 and blog 2 separately. All MMe hosted sites will have the url web.me.com/username/sitename, so either site1 or site2.
    I thought your question was asking how you can update your blog using two computers? If you want the same blog then you can just update from either and then publish. If you want different blog names, then call them blog 1 and 2 and publish.
    Perhaps the easiest way to do this would be to have 2 totally separate MobileMe accounts, 1 for each computer, so that you can log into each MMe account on each computer and keep your blog totally separate - in this case with two MMe accounts you would publish to two iDisks, so you have blog 1 on computer 1 and blog 2 on computer 2, each with their own MMe account.

  • HT1386 I am getting an error message that the old Itunes cannot be removed from my computer what to do??

    I tried to uninstall the old itunes as I read online if it did not recognise my Ipod that was what to do. I went in and uninstalled Itunes, Bonjour and Quicktime. Then I tried to download and install them again but it kept saying the old itunes could not be removed. Now what do I do?

    Then I tried to download and install them again but it kept saying the old itunes could not be removed.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • TS5376 when i remove itunes from my computer, what happens to my music & playlists ?

    When i try to open itunes, System Error appears..MSVCR80.dll is missing
    Try reinstalling the programme to fix
    If i remove itunes and reinstall. what happens to my music & playlists.?. Thanks

    Hello danieljoseph57
    Nothing, iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and aren't deleted by removing iTunes. Though it is a good idea to back up your iTunes files before any troubleshooting.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    Regards,
    -Norm G.

  • HT1555 my remote wont un sync from my computer what is going on please help !!!!!!!

    my remote keeps controling my computer keeps turning the music on and ive tried un syncing it wont work

    Welcome to the Apple Community.
    If you don't want to use a remote with your computer the easiest thing to do is just to turn the IR off. (System Preferences > Security > General, click on the Advanced button in the bottom right corner - If the button is greyed out, click on the lock icon and enter your administrators password))
    If you still want to use your computer remote then you must pair your computers remote with the computer AND the Apple TV remote with the Apple TV.
    To pair a remote with a device hold down the menu and FF buttons together for six seconds or until you see a chain icon on screen (best take the computer into another room, or turn it off, when you do this)

  • I can't heard any sound from my computer what should I do?

    Hi I'm new in this forum, can some body help me with that          ?

    Hi,
    You first check if the audio is muted and try the windows troubleshooter if you are using windows 7.
    Try reloading the audio drivers.
    for more info:  http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&lc=en&dlc=en&cc=us
    Although I am an HP employee, I am speaking for myself and not for HP.

  • My iphone icon shows in itunes but is missing from my computer desktop. It is detected as a iphone camera device. I have tried everything from unistalling-reinstalling, disabling-enabling, and updating. Still no iphone icon showing in my computer desktop.

    My iphone icon shows in itunes but is missing from my computer desktop. It is detected as a iphone camera device. I have tried everything from uninstalling-reinstalling, disabling-enabling, and updating. Still no iphone icon showing in my computer desktop. I have been troubleshooting this for 7 days with no luck! Please help?

    yes, I dony know what else to do?
    thanks

  • When I add a Disc Menu I get an error message: "Sorry, a serious problem occurred and Premiere needs to shut dow..."  I am using Premiere Elements 10 on a MacbookPro.  I have uninstalled and deactivated and reinstalled but still same error.

    When I add a Disc Menu I get an error message: "Sorry, a serious problem occurred and Premiere Elements needs to shut dow..."  I am using Premiere Elements 10 on a Apple MacbookPro.  I have uninstalled and deactivated and reinstalled but still get same error.

    cyclone
    What video card/graphics card does your Mac computer use? NVIDIA GeForce? If so, please read the description and solution for the Premiere Elements/NVIDIA GeForce issue in the Announcement on the matter at the top of this forum. Any questions or need clarification on that, please do
    not hesitate to ask.
    What specific disc menu theme or themes are associated with this program failure? What is the exact place where the problem hit..
    a. just clicking on Disc Menu header
    b. dragging Disc Menu from the display of themes into the Disc Menu area customization screen
    c. selecting your menu in the display of choices and then hitting Apply
    d. other
    Are you running Premiere Elements 10 from a User Account with Administrative Privileges?
    Is this a "it worked before but not now" or "it never worked before" type issue.
    On the Windows side of things, application of Run As Administrator as well as the User Account with Administrative Privileges has been know
    to resolve some of these issues. I am strictly an Elements Windows user. What is the Mac side of the story for Run As Administrator? At any
    rate, are your computer permissions in order?
    Just to cover all bases, do you have the latest version of QuickTime installed on your computer with Premiere Elements 10?
    Let us start here and then decide what next.
    Thank you.
    ATR

  • I purchased Adobe Acrobat Professional and have been trying to activate it for some time.  I also had this same program on my previous computer.  How do I de-activate it from that computer so that I can activate it on my new computer?

    I purchased Adobe Acrobat Professional and have been trying to activate it for some time.  I also had this same program on my previous computer.  How do I de-activate it from that computer so that I can activate it on my new computer?

    Hi larrygoynes,
    To transfer the license from one pc to another the step you have to follow is to 'Deactivate' the license first from the older machine.
    To accomplish this you need to Launch Acrobat, go to the 'Help' menu and select 'Deactivate'
    On the new machine you can install Acrobat and then use the serial number to 'Activate' the software and this will complete the license transfer.
    You can refer the KB Doc: Activation & Deactivation Help
    Regards,
    Rave

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