I have deregistreing problem in i cloud

there is a problem with my valid icloud account always ask to sign in and when i trying to of FIND MY PHONE blow the massege on my screen ( there is a problam to deregstring from i cloud )

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

Similar Messages

? I have a problem with the cloud app. i have downloaded it several times and have no problem. when it runs it then opens up but stays blank so i cant see my apps or download any HELP

? I have a problem with the cloud app. i have downloaded it several times and have no problem. when it runs it then opens up but stays blank so i cant see my apps or download any HELP

>opens up but stays blank
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Newbie here: Fire Wall problem with Creative Cloud?

Hi All:
Thanks in advance for your help!
I recently paid for the Creative Cloud. My problem is that I cannot log into the program from the Wi-Fi network at a friend's house. I was using the same computer I signed up with and paid for the Creative Cloud. But obviously the ISP was not the same.
I did not have any problems with other cloud based programs (SalesForce, Picassa, Flickr). My friend tried different settings with her Firewall but nothing worked
So, is this a firewall issue on the server side of Creative Cloud? Are there other settings I should check?
Thanks!
Judith

HI Judith,
Is the behavior occuring from all programs? Are you getting some kind of error message?
Thanks,
-Dave

HT5085 I would like to upload my music library from my PC to the Cloud through iTunes Match. I also will be purchasing a Mac in the near future and would like to download some of that music from iCloud to my Mac. Will I have compatability problems?

I would like to upload my music library from my PC to the Cloud through iTunes Match. I also will be purchasing a Mac in the near future and would like to download some of that music from iCloud to my Mac. Will I have compatability problems?

You should have no problems. To add a second computer or device to iTunes Match, see:
http://support.apple.com/kb/ht4913
Regards.

Hey!. I have a problem Adobe premiere didn´t appear on my crative cloud, I don´t know what to do!

Hey!. I have a problem Adobe premiere didn´t appear on my crative cloud, I don´t know what to do!

Rajshree is correct, 64-bit apps don't appear in the Creative Cloud app on a 32-bit computer/OS. We have this document about this issue here too: http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

Hi i have tlk to someone on here already but i accidentally exit out of chat, i had problems downloading creative clouds on my windows 8 cp. the last person tried to help by changing LAN setting but it did not work

hi i have tlk to someone on here already but i accidentally exit out of chat, i had problems downloading creative clouds on my windows 8 cp. the last person tried to help by changing LAN setting but it did not work

Dmatthews5 do you receive any specific error messages when you try to download? Is the error occurring when downloading and installing the Creative Cloud Desktop application?

HT1338 Apple sent me a disc for Snow Leapord so I could upgrade to Lion, but the disc won't install. Anyone else have that problem? How do i solve? Can't move to I cloud until it is done.

Apple sent me a disc for Snow Leapord so I could upgrade to Lion, but the disc won't install. Anyone else have that problem? How do i solve? Can't move to I cloud until it is done.

Hold c and reboot off the 10.6 disk, run the installer.
If the machine your upgrading is the 2006, I'd highly advise you stay on 10.6.8
It's a 5 year old machine, you're in the last life stages of that machine and 10.7 will push it right over the edge.
10.6 is a GOOD upgrade for that machine, faster than 10.7 or 10.5.
And 10.6 will run your 10.5 software, 10.7 will not.
Get iCloud with a new 10.8 machine coming out after this summer, seriously.
Your machine is too old to bother with Lion.
Or else you can learn yourself and use this link to get back to Snow, good luck finding your 10.5 programs.
How to revert your Mac to Snow Leopard

I want to buy Creative Cloud but can´t do it in my country (Uruguay), have any problems if I change my country??

I want to buy Creative Cloud but can´t do it in my country (Uruguay), have any problems if I change my country??

Your Adobe account details need to match your billing address so I'm afraid you can't select another country to get round this. Please contact a reseller.
Kind regards
Bev

TS4124 I have a problem that when I sync my ipod with I tunes it only syncs the songs that have been downloaded from the cloud.

I have 9000 songs in the cloud and have not downloaded all of them
My ipod does not sync the songs that have not been downloaded.
Do i have to download all the playlists individually?
Help

Here's how iTunes works. You add a file to iTunes. iTunes makes a note of where that file is located, gets information from it about artist, etc, and writes the information to its library file. iTunes doesn't look at that file again until you play it. It knows where to find it when it needs it. However, sometimes things happen so the file is no longer where iTunes expects it to be. In many cases this is because the user has renamed a file or folder in the file's pathway, or moved the file. In extreme cases it can happen because a hard drive is dying.
When iTunes invites you to find the file, it is asking you to do exactly that. If you renamed the file you need to remember what you called it and where you put it and point to it to rebuild the link. Sometimes if people move all their files to different drive you need to point to one and iTunes may be able to find others given that information and assumptions as to where the others should be located relative to that.
It is also possible files have gone missing. In that case you need to restore them from their original source or a backup you make regularly of your computer knowing that some day it is 100% guaranteed your drive will fail and you will be very happy you have a copy of everything on another drive.

CC apps only have try button in Creative Cloud desktop app

I received a free 1 year membership because i attended the Adobe Max Conference. I activated the membership in May 2013 and when I go to my profile at adobe.com it says the creative cloud membership is active until May 2014.
I updated my Creative Cloud desktop app yesterday to download the CC apps and did not have any problems or get any errors. All my CS6 programs are listed in the app along with the CC programs but the CC programs have a try button, not install button. Do I need to re-enter my creative cloud activation code again somewhere else so the programs I download are not trial versions.
I'm using OS10.8.4

Jodi I am showing 4 successful activation requests from yesterday. If you are continuing to experience difficulties then I would recommend contacting our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

Problems with Creative Cloud storage (again!)

I am having problems when uploading files to Creative Cloud storage. Some of the files go - some don't, and are flagged 'Unable to Sync'. I have had this problem for some time and have stopped using CC sync, but I thought I would give it another go the other day, and still no luck. The files that are reported as being a problem seem fine - no issue with the names, or anything that I can see.
I spent almost an hour on the phone to technical support about this issue about a week ago and the guys I was speaking to (I kept being pushed on to someone else) didn't seem to have any idea. They just kept going through all my security questions and then put me on hold whilst they asked someone more knowledgeable. They would then come back on and pass me to someone else (more security questions) until eventually the last guy I spoke to said he didn't know the answer and an Adobe representative would contact me in 24 to 48 hours. Not a very impressive turn around for customer support - even less so since it is now a week later and still no call. Let's face it. I'm not going to get a response from Adobe.
As a test, I tried uploading the same files to DropBox. Not very technical perhaps, but I just reasoned that if there were problems with one system, they should show up on the other. Imagine. They uploaded to DropBox no problem.
So the technical fix is forget Creative Cloud storage and use DropBox. Okay, you have to pay for a reasonable amount of storage, but if you depend on your files for your business, it's worth it.
I'm worried though. I'm a big fan of Adobe, and have been using their products for years but am getting concerned that, should I have any problem with any of their CC products their support will be minimal (if I'm lucky) or non-existant (as seems more likely).
As a little extra comment, I have emptied out my CC Storage files (and the archived files) and yet the CC system still says I have 528MB stored - although there is nothing there. I had this once before and the Adobe technical guy reset the system - but it's back!
HOLD THE FRONT PAGE! I just opened my CC storage in a browser and tried to drag and drop the troublesome files directly. And it worked! So maybe the problem is with the CC app. (I have tried uninstalling and re-installing it numerous times). So dragging and dropping is a fix, but not very practical since you cannot drag and drop folders, so you have to create all the folders in the browser version and then drag the files as required.
Anyone got any ideas?
iMac with OS X 10.9, 3.4 GHz Intel Core i7, 16GB RAM

Woah - Ok so sometimes it's the simplest answer we overlook -- HOW TO MOVE YOUR FILES FROM COMPUTER TO ADOBE CLOUD -- EASILY
(for windows users)
1 - Start menu
2 - Go to Computer - OS ( C:) - Users - "Your Name"
3 - You should see here - the folders you need - Creative Cloud Files - and also - My Docs, My Pics, etc -- The app will not allow this task - windows will
4 - Right click on the source folder - (Pics, docs)
5 - Select copy
6 - Right click on Creative Cloud Files
7 - Select Paste
This will transfer all files in that library to the Adobe Cloud folder and allow them to be synced to the cloud
Hopefully this will save some folks the Head - desks it caused me.

Safari 8 problem, App Store problem, Adobe creative cloud signing In

Hello All,
I would really appreciate if you could help me out solve the following problems in my iMac 3.4 GHz Intel core i7!
Safari:
I recently upgraded to OS X Yosemite version 10.10 and since that time, i am facing a lot of problems with Safari.. sometimes it's working correctly and other times it is (freezing, not responding and the wheel keeps turning until the force quitting) snapshot attached for freezing)
App Store:
The problem with App store, the App store fail to start and if opened the window is inactive and in grey color and and says Cannot Connect to App store (snapshot attached)
Adobe creative cloud
Whenever i have problems in my iMac, i face signing in problem with Adobe creative cloud.. The wheel keeps turning (snapshot attached)
Just to mention the steps i tried to solve these problems:
- Reinstalled the OS X Yosemite 3 times.
- Restart my computer constantly.
- Clear caches in Safari..
None of them worked permanently!
Any suggest from your side!
Thank you

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

I have a problem with my photoshop CS6 retina display

I have a problem with my photoshop CS6 retina display. my photoshop doesn't support retina on my Macbook pro 15 retina. the version I have in my laptop is 13.0v. I was trying to update to 13.1 from my photoshop through > help > update but this option is off. it is appear gray color. I couldn't click on it. please help me.

Mac Perpetual CS6 current version is 13.0.6 the subscription version is version 13.1.2. How are you trying to update to 13.1.?? do you have a Creative Cloud Subscription?
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

How many computers can be installed Creative Cloud, if I have a subscription to "Creative cloud for photographer"?

HI, How many computers can be installed Creative Cloud, if I have a subscription to "Creative cloud for photographer"?
Problem: I can not use my Adobe account, for install Creative cloud (PS & Lr), on the second computer. Creative Cloud offers me to buy Ps CC & Lr. But only if you start Ps programm ask me to enter the key, Lr is started without the key requirements.
No message that limit exceeded usage.
MAC OS 10.10.2
russian languane
I need to buy more Creative Cloud ?!

Hi, Tnank You for answer,
Well, then I have a problem I can not run Ps on the second Mac, required or buy, or enter the code ... What do I do?

Problem with Creative Cloud Desktop App in Mavericks

I have posted a couple of times about this but no one seems to be answering. There seems to be a bug with the Creative Cloud Desktop app and Mac OS Mavericks.
I have the newest version of them installed on a brand new MacBook Pro and I have had problems ever since with the connection to the Creative Cloud when I wake the MacBook Pro from sleep. Often I will have a red exclamation point on the icon in the menu bar because it can't connect to see if there are updates to the apps. Or the Behance tab will show that the last time my Behance feed was updated was a long time ago.
If I quit the Creative Cloud application it will connect with no problems and update the Behance feed and any apps that need updating. But once I put the MacBook Pro to sleep and wake it again I have the connectivity issue.
This is becoming a huge pain to have to quit the Creative Cloud all of the time. Would someone please offer up a suggestion. Is this a known bug that Adobe is working on? If not, how do we let them know about it?
I have tried re-installing Creative Cloud but that did nothing. This didn't start happening until I got Mavericks on a new laptop.

I am experiencing issues similar to the post above, with smaller floating windows but no dialouge. I uninstalled creative cloud desktop then re-installed- Issue is partly fixed, but now I get this:
My system build:
CPU:           Intel Core i7-3770 (Ivy Bridge-DT, E1)
               3400 MHz (34.00x100.0) @ 3900 MHz (39.00x100.0)
Motherboard:   ASRock Z77 Extreme6
Chipset:       Intel Z77 (Panther Point DH)
Memory:        16384 MBytes @ 666 MHz, 9.0-9-9-24
               - 8192 MB PC19200 DDR3 SDRAM - G Skill F3-2400C10-8GTX
               - 8192 MB PC19200 DDR3 SDRAM - G Skill F3-2400C10-8GTX
Graphics:      Intel Ivy Bridge-DT GT2 - Integrated Graphics Controller [E1/L1/N0/P0] [ASRock]
               Intel HD Graphics 4000, 2112 MB
Graphics:      GIGABYTE GeForce GTX 660 Ti
               NVIDIA GeForce GTX 660 Ti, 3072 MB GDDR5 SDRAM
Drive:         SanDisk SDSSDHP128G, 125.0 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive:         Corsair Force GT, 117.2 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive:         SAMSUNG HD204UI, 1953.5 GB, Serial ATA 3Gb/s
Sound:         Intel Panther Point PCH - High Definition Audio Controller [C1]
Sound:         NVIDIA GK104 - High Definition Audio Controller
OS:            Microsoft Windows 8.1 (x64) Build 9600

I have deregistreing problem in i cloud

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