I have described for one year, but the Cloud storage still 2 Gb. Why I have not got 20 Gb?

You have the Creative Cloud Photography plan Student and Teacher Edition (one-year), the storage space is 2GB for this CCPP.
Are you facing any issue in installing this., please let us know.
Regards
Rajshree

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I have a CC student membership for one year, but I can only download trial versions of for example illustrator and indesign (30 days). How do I solve this problem?

I have a CC student membership for one year, but I can only download trial versions of for example illustrator and indesign (30 days). How do I solve this problem?

If there is no billing issue,
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CC).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree

HT1424 I want to subscribe for one year but could nt get through. Pls help

I want to subscribe for one year but could not get through. Every time it says wrong Id or password and hence it could not be purchased.
Pls help

That means that the password you entered is not the correct one for the Apple ID listed.
First go to Settings>iTunes and App Store and sign out and sign back in.
Next reset the password. After resetting you have to sign out and sing back in before making a purchase

Paid for conversion for one year but I am still asked to pay

Paid for conversion for one year but I am still asked to pay?????

Get in touch with support (by web chat on weekends). Maybe there is an issue with processing your payment.
Mylenium

I already paid Creative Cloud Student and Teacher edition (one-year), but my illustrator CC still shows "trial expired".

I already paid Creative Cloud Student and Teacher edition (one-year), but my illustrator CC still shows "trial expired".

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Mylenium

I am a Creative Cloud Member and have the Membership for one Year but in one month it syays expired

I am a Creative Cloud Member and have the Membership for one Year. It has been only one Month and the Plan says expired. I am not sure what has happened but I am unable to find any Customer Care Number of Adobe. Can anyone please help. Its Urgent. I use MAC.

Moving this discussion to the Adobe Creative Cloud forum.
Abhishek_zico you should be able to contact our support team at Contact Customer Care. You will want to work directly with our support team regarding the status of your subscription.

Had my ipod for one year but now I can't access my music. ipod wants me to create an account but I already have one. Any suggestions?

Had my ipod for a year but now I cannot access my music. ipod want me to create an account but I already did this a year ago. Says my email address is already in use. Any suggestions?

You said "In order to enter ipod I had to create a new id. " Just why did you have to create a new ID? iTunes/App purchases a re locked to the account that purchased them.
You also said "Says my email address is already in use." You can only have one account with one email address.
I do not understand what you did or why you did it. What is current status of the iPod?

I purchased elements 9 for iMac as a paid download 10/23/2012, recently I had to replace my hard drive and lost the program. I had read that purchased downloads were available for three years but the link with my past order information is no longer click

I purchased elements 9 for iMac as a paid download 10/23/2015, recently I had to replace my computer's hard drive and lost elements. I had read that downloaded purchases would be available for 3 years but, when I click onto the serial number of that order it isn't active. By clicking onto the link it should take me to the site where I can re download the elements 9 but, it doesn't do anything. Unfortunately calling Adobe did not help, they will not address any elements questions over the phone, there's a recording directing all elements questions to this forum. Any suggestions would be greatly appreciated. Thank you. Diana

Try here:
https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

HT4993 I put my fingerprints in for set up, but the touch ID still not activated, how do I turn it on?

I put my fingerprints in for set up on my 5S, but the touch ID still not activated, how do I turn it on?

http://support.apple.com/kb/HT5883

I followed the directions on removing a bookmark, but the bookmark is still there. Why?

Click the blue star in the address box. I did this.
A dropdown box appears -- it did.
Click delete bookmark, I did ---nothing happens --the bookmark is still there. I have tried clicking once. I have tried double clicking. The bookmark is still there!!!

That is the Developer Toolbar (Firefox/Tools > Web Developer).
*https://developer.mozilla.org/Tools/GCLI
You can try to toggle the devtools.toolbar.enabled pref to false on the about:config page.
You can open the about:config page via the location/address bar.
You can accept the warning and click "I'll be careful" to continue.
*http://kb.mozillazine.org/about:config

IPhone will not find my network. Neither will my wife's. Has worked for one year, but suddenly, cannot find network. My Mac can find the network. Why not?

Both of our iPhones won't find the our wireless router. The router is fine with other devices including our Mac and Kindle. Tried reseting and got nowhere. Any advice?

Oh I see, thanks for the info guys.
I find it incredibly weird that after just one night it went from connecting to not connecting at all. Now when I manually input my connection, It shows it and shows bars but when I select it, it doesn't connect and just has a little spinning wheel next to the network name.
EDIT: It came back somehow when I tried browsing in safari and it asked for my password and wala! Weird but hope it doesnt happen again haha.

What happens when I buy a subscription for 1 year, but the app stops being updated, and is no longer in the USA app store? Can I get a refund?

I bought a subscription to a magazine on the app store, and now I cannot get any more issues as the USA app store has taken the app off the store.
I think I should have at least been advised and offered a refund for the portion of the subscription left.
What actually happens though?
Does anyone know?
BR
Phil

An iPod formatted for Mac won't run natively on a PC because the Windows OS does not support the HFS Plus file system and therefore will not see the drive. However there are third party programs that will allow you to use a Mac formatted iPod on Windows, this is one for instance gets good reviews: XPlay 2

I've turned off push notifications for certain apps but the push notices still appear. Any idea why?

Hi there,
Apologies if this has been asked before.
My issue is not with notifactions not working, exactly the opposite. I have turned off notifications for several of the apps on my phone, but notifications still appear.
Is this a known problem? The main offender is an app called FreeAppADay.

I got an iPhone 4s and I'm experiencing the same problems. I used facebook messenger, and used to get the push notifications to that app, but now that i've deleted it I no longer get the messages directly to the facebook app.
I have push on in the mail settings and notification center for facebook are on as well. I also have push notifications on in the settings for facebook.
I've tried deleting the app and reinstalling, no fix. I haven't tried a hard reset yet.
So far, I figured out that it's not iOS or the facebook app, somehow it is a problem with my account. I logged into my wife's account on my iphone and her account is able to recieve push notifications to my iphone.
Any thoughts?

HT3702 why did i get charged three times for the same purchase? is it because i use my apple id on three devices.. two iphones, and ipad... and and macbook geez apple i support you enough can i just pay for one copy of the audiobook

why did i get charged three times for the same purchase? is it because i use my apple id on three devices.. two iphones, and ipad... and and macbook geez apple i support you enough can i just pay for one copy of the audiobook

These are user-to-user forums, you are not talking to Apple here.
If it was an audiobook then they are one-time only downloads, to get it on your other devices you need to sync it to them and not re-download it oneach. You can try contacting iTunes support and see if they will refund or credit you for the second and third downloads : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My company have purchased one I Creative cloud for one years. But now, always my company want to buy also anthers n°3 Photoshop application from use always in our office below our comfy. Can we have a privilege cost for the company or we need to buy this

My company have purchased one I Creative cloud for one years (It's the first time for us) Of course we have pay this product with a price of company but there are new clients adobe. But now, always my company want to buy also anthers n°3 Photoshop application from use always in our office below our account already created. Can we have a privilege cost forecast for company or we need to buy this product as if it is the first time and pay the maximum price for one years?
Thanks

Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
-Both subscriptions MAY be in use at the same time https://forums.adobe.com/thread/1683787

I have described for one year, but the Cloud storage still 2 Gb. Why I have not got 20 Gb?

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