I have disabled all Kaspersky security, windows firewall and windows defender and Itunes still will not update my Ipod touch 4th gen to IOS 5, Helppppp!

I can't get the IOS 5 to work for windows Vista. I'm running kaspersky pure 2.0, windows firewall and windows defender. I have turned them all off, I then attach my Ipod 4th gen and I get the "cannot connect to itunes update server". I ran diagnostics in itunes and it tells me I dont have a internet connection. I'm on the internet right now, and I DO have a internet connection, but it tells me Itunes says otherwise. I'm able to send this message on the same pc with internet connection but keep running into this error. I have now read discussiong boards through apple and disabled all my firewalls, still no luck. I was able to update the lates version of itunes, and just waiting to get my ipod updated now, please help me.

On the computer you should be able to go to the network properites. Go to the TCP part and unchec the line that says obtaind DNS automatically and check the one that says use the following. Add the 8.8.8.8 and Google other 8.8.4.4.
For more info see:
https://developers.google.com/speed/public-dns/

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I updated my ipod touch 4th gen to ios 5 and lost all my photos. how can i get it back? i'm using windows 7.

I updated my ipod touch 4th gen to ios 5 and lost all my photos. how can i get it back? i'm using windows 7. help please? thanks!

This was the scenario:
The first time I updated, it was only my music that was lost.
When I got my music back, I lost my apps.
When I got my apps back, my contacts, notes and photos were lost.
Now I got back everything except for my photos.
(Yes, I restored from backup several times since the first update.)
Do you think if I try restoring from back up, my photos that were taken from my ipod will be restored finally?
Thank you.

I updated my iPod Touch 4th gen. with ios 5 and all my apps and music disappeared. What to do?

This afternoon I updated my iPod Touch 4th generation with the iOS 5 update. I left the computer alone for about an hour, since that is how long iTunes said the update would take. When I came back, all of my music and apps were gone. Why did this happen? Is there any way to fix it? Thanks for the help.

- If in the USA you can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- You can always redownload apps at no additional cost as long as you are signed into the same iTunes account the orignally purchased them.
- It appears that the apps and music were not in the iTunes library on the computer on which you performed the update. Music and the apps themselfes (app data is in the backup) are not part of the bckup hat iTunes makes as the first step of the uPdate. Apps and music are synced from your iTunes library during a latter part of the update process.

My Ipod Touch 4th gen is iOS 6.1.3,I have used Imessage and facetime lots before, but it disconected and wont let me verify it at all

My Ipod Touch 4th gen is iOS 6.1.3,I have used Imessage and facetime lots before, but it disconected and wont let me verify it at all.
Please help as I cant contact my friends.

Maybe:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
iOS: Troubleshooting FaceTime and iMessage activation

Why is my ipod touch 4th gen with ios 6 only have sound in the speakers but not when I plug my headphones in

My new ipod touch 4th gen with ios 6 wont play soun in the headphones, but only through the speaker when my head phones are unplugged

- You do have the volume set all the way up?
- Have you tried another pair of headphones/do the headphone work in other devices?
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the headphone plug a dozen times or so.
Try the following to rule out a software problem:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
Make an appointment at the Genius Bar of an Apple store. It seems yo have a hardware problem, likely a bad headphone jack.
Apple Retail Store - Genius Bar

I am still trying to update my ipod touch 4 to the iOS 6 version. It is on the 4.3.5 (8L1) version. When I go to settings-General-it just says About and nothing about an update. I have no idea how to update it! Please help!

I am still trying to update my Ipod touch 4 to the iOS 6 version. It is on the 4.3.5 (8L1) version. When I go to settings-General-it just says About and nothing about an update. I have no idea how to update it! Please help!

You can only update via the ipod with ios 5 or later.
You need to update via itunes on your computer as always.

My windows 7 laptop with current itunes working will not recognize my ipod touch as new hardware/device. I tested my usb port, rebooted computer with and without ipod - no luck. Ideas?

Mested usb port-oky windows 7 laptop with current itunes working will not reognize my ipod as a new device/hardware. I have tested usb port-ok; rebooted with and without ipod plugged - no luck. Ideas?

Not uncommon. Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

ITunes not compatible with iPod Touch 4th gen (problem with Windows 64 bit)

So I've been trying for about a month or so to sync my iPod Touch to iTunes but ever since i updated it to iTunes 11 it has been saying that i need to uninstall it and install the 64 bit version. I've done that twice this week alone and its still not working, saying again that i need the 64 bit which I already have. I've ended up completely erasing previous iTunes data to see if that would help, but that just ended up being more hassle. I don't think its just my iPod, because it refuses to sync my iPad 2 manually as well.
Please help me, i'm at my wits end.

You are very perceptive - has nothing to do with your ipod, has to do with your Windows. You can try couple things.
One - reinstall itunes "apple way" and when downloading disable your anitvirus.
http://support.apple.com/kb/HT1923
please make sure that you completed not only step one, but also step two.
Then disable your antivirus and go to step three.
iTunes 11.0.5 for Windows 64 - Apple - Support
if that does not work go to thing number two.
Two - come back here with precise text of the message, see if anybody had it before.

I can t update my ipod touch 4th gene. because I had a version of i tunes on my computer for windows 7 premium 6e bits that didn t work well. So I uninstalled it and try to install e newer version but the newer version won t read the music from the older

I can t update my ipod 4th gen. for facebook because I uninsatalled the program itunes from my computer as it didn t work well it would freeze on me all the time. So i installed another version for windows 7 premium 64 bits, but when i tried to open it it wouldn t let me as it said it coudn t read the music library from the last version of i tunes . So I uninstalled it too. So Now I really don t know what to do ??????

thanks I didn't end up needing to try it! my ipod randomly decided to work again like "hmm, Ellie seems to have been really annoyed at me for ages now, maybe I should try being nice to her or something like that"

Hi, I am trying to update my ipod touch 4th gen. I have downloaded the newest iTunes and each time i try to update i keep getting error 3004 i'm on firmware 5.1.1 trying to update to iOS 6. please help

Need help

Ok make sure you have iTunes 11. Then connect iPod touch to computer then iTunes should pop up automatically. After it opens on the bottom left there should be a tab where it says your name and then iPod. For example (Johns iPod) click on that then it brings all your information of the iPod including restore and updating.
Dont worry

Purchased itunes music will not copy to ipod touch with windows

I'm helping out a neighbor. They just got an ipod touch and when they set up the itunes they were able to transfer some music but when they purchased music from itunes and tried putting it on the ipod it won't go. Now no music will copy to the ipod. Does anyone know that they should do? I'm not much of a PC person but I think if I can get some direction I can help them out.

If the non-syning ones play in iTunes on the coputer:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I Have iBook OS X 10.3.9 and iTunes 4 but not recognizes mi ipod shuffle 4th gen. there are some fix without update to OS X 10.5?

I want a solution for this
Necesito una solucion para esto sin tener que cambiar todo el sistema OK

Your computer needs to meet the Shuffle's minimum requirements in order to work at all. There are NO workarounds.
http://www.apple.com/ipodshuffle/specs.html
B-rock

I updated my ipod touch 4th gen to IOS6 and now my music will not sync correctly. I have reset to factory settings twice, and the system works but my music will not sync

Like i said above, my music will no longer sync. I can open the ipod, get on safari and what not, but when i attempt to sync, it says it is complete after less than a minute, and the music is not on it. I tried the manual artist upload and it is still unsuccessful

Yeah, my itunes hasnt changed.

TS1814 I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!

I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Try this:
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

On my itunes library my albums are all sorted but when i put onto my ipod touch (4th Gen) it seems to duplicate i have checked everything and there are no spaces in the information my question is how do isort it because these things drive me mad

on my itunes library my albums are all sorted but when i put onto my ipod touch (4th Gen) it seems to duplicate i have checked everything and there are no spaces in the information my question is how do isort it because these things drive me mad i would be most gratefully if you could find a way to help
thatnks

Never mind, got it to work. I stumbled around on Google for a while and somehow ended up reading things from the 'jailbroken' community. They had easy instructions to get out of Recovery mode. Thanks anyway though!
P.S. For anyone who experiences this, here is the fix: Hold Power and Home in unison for 6 seconds, then power on as normal.

I have disabled all Kaspersky security, windows firewall and windows defender and Itunes still will not update my Ipod touch 4th gen to IOS 5, Helppppp!

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