I have done a hard boot and restore several times to my ipod touch.  I cannot get past the white screen.  Any suggestions?

I have tried to do a hard reboot and restore several times to my ipod touch.  I cannot get beyond the white screen.  Any suggestions>

If you successfully restored the iPod to factory settings/new iPod (went through all the steps without errors), then time for an appointment a the Genius Bar of an Apple store.

Similar Messages

  • Ipad screen is white. Restored it on iTunes. Press home and on switch goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. 16GB OS 7.1.1

    The ipad screen is white. Holding buttons didn't work so I restored it on iTunes. When I press home and on switch, the screen is white,  goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. Is there any fix besides going to Apple store? In iTunes on computer can see what is on there. 16GB OS 7.1.1

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • I have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

    i have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • I cannot get past the password screen on my old laptop - I'm entering the password I always used and it is not working

    I am trying to log on to an old laptop and I cannot get past the password screen - I'm using the password I always used and it is not working.  Even the clue doesn't help.  Is there anything I can do.  The last time it was turned on the apple staff transferred data to my new laptop.  Help

    If the old Macbook(?) has Snow Leopard 10.6 installed, and you have that retail install disc or the system disc of the current (base level) system on it, you could use the installer disc as a boot volume and use the utilities on the booted install disc to reset the password. It should be a menu option in the booted Install disc, way short of any effort to re-install anything. And if your computer can do this, the same DVD has Disk Utility, to check/repair the Mac HDD.
    What OS X version do you have, & what MacBook, etc is that?
    Good luck & happy computing!

  • IMac G5 running OS 10.4.11. Started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup. I can get into safe mode. Tried install disc for disc utility and reloaded OS. Still get blue screen.

    I have an older iMac G5 running OS 10.4.11. The other day I started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup.
    I can get into safe mode. But no regular startup.
    I tried disabling bluetooth, thinking that might be related. It didn't help.
    I even tried using the install disc to run disc utility. That didn't work so I reloaded the OS.
    But I still get hung on the blue screen when trying a normal startup.
    All help would be appreciated.

    Try resetting the PMU/SMU and PRAM/NVRAM. You'd need to identify the mode of resetting depending on the model of your G5 iMac. The Apple support sites that would help you for this are –
    http://support.apple.com/kb/HT1436
    http://support.apple.com/kb/HT1939
    http://support.apple.com/kb/HT1767
    http://support.apple.com/kb/HT1379
    I hope this solves your problem.

  • My MacBook Pro has been having difficulties at startup.  It sometimes locks and doesn't get past the white screen.  It has also locked up several times and gotten a green stripes across the entire screen.  What is causing this and how do I fix it?

    My MacBook Pro has been having difficulties at startup.  It sometimes locks and doesn't get past the white screen.  It has also locked up several times and gotten a green stripes across the entire screen.  What is causing this and how do I fix it?

    You don't, take it to Apple for repair.
    This might interest you if it's too old to fix.
    My computer is not working, is my personal data lost?

  • I have a MacBook Pro, it recently started freezing upon startup. It would get to a blue screen and just sit there. I've tried booting in safemode to run disk repair and still doesnt help. If I do manage to get past the blue screen, it still freezes

    My mac keeps freezing upon startup. It will get to the blue screen and promptly freeze. If I manage to get past the blue screen, and open up youtube on google chrome, it will freeze before it loads youtube. I've tried safeboot and disk repair, nothing seems to work. I even tried to factory reset it but it wont connect to my internet when I reboot with power + option.. any ideas?

    This can be used to boot the machine and delelte enough files to get it to boot normally.
    .Create a data recovery/undelete external boot drive
    Read about storage drive so you can store your extra stuff.
    Most commonly used backup methods
    Also here to see how a full boot drive slows the machine down
    Why is my computer slow?

  • My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. Any suggestions?

    My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. However I can then take my DSL cord and insert it in a different Ethernet port other than the WAN port and I can get internet on my Mac and iphones but only wifi on my husband's PC.  I hate to spend another $179 if this is just something I'm doing wrong. Please help

    I'm having a bit of trouble confirming that the ZyXEL is a combination modem & wireless-N router. If it is, then you really won't get any advantages of using the 802.11g AirPort.
    If the range of your ZyXEL is limited, you may find that doing either or both of the following will help: 1) Move the ZyXEL so that it is higher vs. lower in the room, that is away from any closed areas or placed in a metal cabinet, and 2) Changing radio channels. The latter is especially important in you live in an area where there are a number of competing Wi-Fi.
    A good utility to find out, is iStumbler. You would use this to find these other Wi-Fi and find which have the strongest signal value. Those that do, you would also want to note which channel they are operating on, and then, change yours to one that is at least 3-5 channels away. So, for example, if you find strong ones on channels 1 & 6, change yours to 11.

  • My imac wont  get past the white screen with logo and rotating wheel

    i was trying to turn on my imac when suddenly ot took forever on the white screen
    i tried taking off everything connected to it-no change
    i tried a safe mode after a few minuted a heard the second chime then a blinkin
    question mark folder showed up so i turned it off again and tried a nvram/pram reset but it still stuck on the white screen
    is it time to visit the apple store or is there something else i should try?

    A flashing question mark or globe appears when you start your Mac
    Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
    Reinstall Lion, Mountain Lion, or Mavericks
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • HT201320 I keep getting cannot connect to server? I have done a hard boot and deleted my yahoo several times and this didnt help.

    Why do i keep getting cannot connect to server message? I have deleted my Yahoo several times. Did a hard boot several times, turned on airplane mode and off, please help/

    If you successfully restored the iPod to factory settings/new iPod (went through all the steps without errors), then time for an appointment a the Genius Bar of an Apple store.

  • My sister has changed a setting on her ipod that makes it speak. I got past the password screen once but could not scroll to accessibility. Now i cannot get past the password screen. I have tried resetting and restoring but neither is working.

    How do i turn the voice off??
    A little padlock with a circle around it has also appeared next to the battery symbol

    Connect the iPod to its syncing computer and then go to he Summary pane for the iPod in iTunes.  Click on Configure Universal Access and turn Voice Over Off.
    The padlock is that the screen rotation lock is one.  To turn off, doble clcik the HOme button and go all the way to the left on the Dock row past the music controls and tap on the padlock in the circle arrow.

  • I have a hp 2009m with two users, one user , all is normal, 2cd user cannot get past sign on screen

    second user cannot get any further than partial log on screen . .system hangs up with HP advisor blinking box

    reinstal OS ,,,  do a format during instaltion of windows,,  hope that will mk everything fine
    best of luck
    <<<------DONT 4GET TO CLICK ON THE KUDO STAR ON THE RYT SIDE TO SAY THANKS IF I HELPED YOU .
    I AM NOT A HP EMPLOYE , and  I AM GIVING GREAT VALUE FOR YOU RESPONDS.......

  • HT201263 I have never used a passcode (four numbers) to start my IPAD2 but after the IOS7 update, it wants a passcode. I cannot get past the opening screen which demands a passcode therefore I am unable to access settings or passcode locks or even self de

    I am unable to access settings or passcode locks or even self destruct which is looking quite appealing.
    IOS7 update leaves my Ipad2 asking for a passcode which I have never used.
    Aaarrgghh

    I was hoping that some bigwig who decided to throw this update into the mix might have figured out what happened.
    I started at 0000 , 1234, 3333 ,9999 nothing except this Ipad is disabled.
    ............ a bit like IOS7!

  • My MacBook will not boot up past the white screen and rotating circle

    Tried to start up my MacBook. Can't get past the white screen and rotating circle. Left it on for 10 min. same results. Any solutions before I bring it in for repair? Thanks.

    Zap the pram
    Maybe wait longer and see if it does anything or if anything comes up.

  • HT1212 ipod restored to default but cannot get past pass code screen

    I followed the instructions and still cannot get past the passcode screen now what do I do?

    If you successfully (completed all steps without errors) restored to factory settings/new iPod and still have the problem that points to a hardware problem. I would make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

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