I have done everything I can in all discussions. Itunes store not working. I have Windows 7 , 64 bit.
I have read all the replies to the "Itunes store not working". I have done everything I can to use any of the solutions. This is my 5th day. I give up. Need some help. As I can see there seems to be a lot of those problems.
I spent some time on the phone this morning with Apple. Here's a link they sent me: http://support.apple.com/kb/HT1923
It's more than just uninstalling Itunes; there are 5 other apps that have to be uninstalled and in specific order. This particular Knowledge Base article applies to Windows Vista or Windows 7. For other Windows versions you'd have to look up the article for Windows XP.
Hope this helps.
Similar Messages
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I can't entered in iTunes Store.not working and i dont know why
I can't entered in iTunes Store.not working and i dont know why
"Error 11222"
Apple is investigating reports of this issue. Proxies, certificate issues, or your Internet service provider may be the cause of this issue.
From:
http://support.apple.com/kb/TS3297 -
My wife and i have an iPhone 5 6.1.2 firmware.. We both are having horrible wifi signals. We have done everything we can.. What update will fix this? I get full bars on my iPad 2 through my whole house.. Be standing right beside the router with iPhones and it cuts in and out.. Drops from 3 wifi bars to 1
I am having the same problem with brand new Ipad Mini at my house.
It connects to the WiFi fine - but will not pull an IP address in DHCP mode, or if I set all the IP info statically - it still will not get any network access.
This doesn't look like a WiFi issue, as it does connect and is seen by the WiFi Access Point. All the normal WiFi fix stuff doesn't help.
- Using a Dlink DAP-2553 which is less than 2 months old.
Other devices connect fine, including Ipad 2.
This same Mini worked fine at another house and also connected to a mobile hotspot fine....so seems to be some weird IP issue with maybe this Access Point or maybe the older Router that I have (older Netgear)?
I am actually a network engineer and still have not been able to find a solution. Both the Ipad Mini and the Dlink WAP have the latest firmware loaded.
Wondering if anyone has found a solution to this problem. -
I have done everything that is suggested but still ipad is not showing in itunes....what do I do now?
iPhone not recognized in iTunes for Windows
iPhone: Not recognized in iTunes for Mac OS X -
I am having issues related to storage and I believe this is causing my computer to slow down. "Other" files part is the major occupier(180 GB). I have done Omni disk and multiple other cleaning(iTunes-device, restart, etc), yet have not been able to empty any more space, nor to speed up my computer? Any suggestions? All your contributions are welcomed. Thanks. Mehmet Mazhar Celikoyar
Below is the result:
Hardware Information:
MacBook Pro (15-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,3
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
NVIDIA GeForce 9600M GT - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
HP IO - Path: /Library/StartupItems/HP IO
System Software:
OS X 10.9 (13A603) - Uptime: 3 days 22:8:6
Disk Information:
ST9500420ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (220.49 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.64)
com.livedrive.filesystems.livedrivefs (2.1.14)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.versioncueCS4.plist
[loaded] com.creativebe.MainMenuHelper.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist
[loaded] com.magican.castle.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.rim.BBDaemon.plist
[failed] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist
[loaded] com.hp.messagecenter.launcher.plist
[loaded] com.hp.productresearch.plist
[loaded] com.rim.BBLaunchAgent.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
[failed] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
[failed] com.UninstallerTool.plist
[failed] com.VolumeWatcherTool.plist
[failed] com.zeobit.MacKeeper.Helper.plist
User Login Items:
BlackBerry Device Manager
HP Scheduler
3rd Party Preference Panes:
Adobe Version Cue CS4
DC30 Xact Driver Panel
Flash Player
Flip4Mac WMV
Perian
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OfficeLiveBrowserPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
OctoshapeWeb.plugin
Bad Fonts:
None
Time Machine:
Mobile backups: OFF
Auto backup: NO
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 278.75 GB
Destinations:
TOSHIBA EXT [Local] (Last used)
Total size: 2 TB
Total number of backups: 5
Oldest backup: 2013-10-24 23:21:31 +0000
Last backup: 2013-10-25 02:59:08 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 499.25 GB X 3)
Top Processes by CPU:
3% WindowServer
1% EtreCheck
1% Microsoft PowerPoint
0% BBLaunchAgent
0% fontd
0% aosnotifyd
Top Processes by Memory:
168 MB Microsoft PowerPoint
123 MB Safari
86 MB Mail
74 MB WindowServer
45 MB com.apple.WebKit.Networking
45 MB com.apple.WebKit.WebContent
41 MB Finder
41 MB PluginProcess
41 MB mds_stores
33 MB Notes
Virtual Memory Statistics:
72 MB Free RAM
1.27 GB Active RAM
1.24 GB Inactive RAM
667 MB Wired RAM
2.58 GB Page-ins
111 MB Page-outs -
I just got a new laptop and itunes is not working I have tryed to reinstall it and do alomst everything and it's still not working. Help?
What do you mean "not working"? That could mean multiple different things.
If help is desired, be as specific as possible. -
installing microsoft office for mac and getting prompt for installer password. i have put in apple id password and admin password and not working, i have also reset my admin password 3 times and it is still not working? how do i get past this?
You don't use your Apple ID or its password to install anything on your Mac. You use the admin account's name and password.
Use the name and password you last entered when resetting them. The "name" you use is not the short name of the admin account folder.
For example. If you create an admin account of John Smith, the short name given to that account's folder will be johnsmith. So when an app requests an admin name and password to install something, the admin name you enter is John Smith, not johnsmith. -
I have done everything apple suggests, and my ipod still isn't working
I was given a 1st generation shuffle from my brother and have been using it for about a year now until apple came out with itunes 8.1. Then things went bad....really bad. First it started playing songs in shuffle order even though I had shuffle off. After this, I had problems with new songs downloaded on the shuffle because they wouldn't play, and my song list was shortened. After this I tried restoring my shuffle and it couldn't restore it. It never finished restoring cause it came up with an error of 1419. I downloaded the apple reset utility program and all it does when I run this, is tell me an error, tell me it can't obtain information, or it freezes when I run that program. The one thing the program does do, it makes the i pod status light blink orange compared to it doing nothing at all. I have done everything else on the support page, i mean everything, and nothing has worked. I even got a new 1st generation shuffle from my brother and it ended up doing the same thing exact thing!!! Please someone tell me something that works!!
Is this shuffle white with a USB plug on one end. That's the 1st gen shuffle. If it has a clip with a colorful (or silver) metal case, that's a 2nd gen shuffle.
Since these two shuffles BOTH have this problem on your computer, ask your brother if he can use Restore in iTunes on these shuffles (or use the iPod Reset Utility). If it works on his computer, there is something odd happening on your computer.
If you think a combination of iTunes 8.1 and something about your computer is causing this problem, remove iTunes 8.1. Then install iTunes 8.0
http://support.apple.com/downloads/iTunes8_0_2_forWindows
Then see if you can get the shuffle to work or restore. -
My phone is stuck in endless reboot mode. I have it in recovery mIode now. My computer wont let me reset it and i have done everything suggested. I completely uninstalled my security (Norton) so I dont see how removing and changing ports will help. Im getting error code 9. Besides, I dont know how to configure ports and let itunes pass things. Please help! Thanks!
My phone is stuck in endless reboot mode. I have it in recovery mIode now. My computer wont let me reset it and i have done everything suggested. I completely uninstalled my security (Norton) so I dont see how removing and changing ports will help. Im getting error code 9. Besides, I dont know how to configure ports and let itunes pass things. Please help! Thanks!
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I do not have a credit card to get through to the itunes store. I do have an itunes gift certificate. How do I use this if I cannot get through the ID part to redeem my gift card? Thanks
Hi cstafford84,
Thanks for visiting Apple Support Communities.
If you have not logged in to the iTunes Store before, first follow the steps in this article to create your account without providing a credit card:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/HT2534
Next, use the steps in this article to redeem your gift card:
Redeeming iTunes Gift Cards and download codes
http://support.apple.com/kb/ht1574
All the best,
Jeremy -
I can't get my itunes store to work, it keeps giving the error (-1202)
Hello,
I'm really frustrated as I cannot get my itunes store to work, I've had problems with it for a while now and only just manged to get past one error, (error -9808), only to now get the error -1202. I'm running the most up to date version of itunes as I have just downloaded it, (I know it worked as I can now see the cloud feature on the menu), but no images appear on any of the interfaces; only small blue boxes with question marks in them. Plus all the text appears in a plain font that I know is not how it should appear. My own music collection is perfectly accessible, it's just the itunes store that shows the error message. I have unchecked the 'check for server revocation' box in internet options and restarted, and have checked my date and time are correct. I've tried to use a root certificate update as suggested in older threads but can't find one accepted as 'current' to run.
Any help appreciated, I really really need to update my iPhone, still on version 4.3.3 : (
Thanks!Go to Settings > App Store
Tap on your Apple ID
Sign out
Sign back in with the correct ID and password.
Then reboot your iPad: Press and hold BOTH the power and home buttons at the SAME time for about 10 seconds until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any data or settings.
See if you can use the App Store normally after your iPad comes back up. -
I can't access the iTunes store on my newly build Windows 8 computer
I can't access the iTunes store from my computer. When I try it just hangs up with the "busy bar" are the top working away. I can download my stuff on my iPad or my iPod, but I do prefer using iTunes on my computer. I do have a Windows 7 machine, but it's my work computer and I'd rather not put iTunes on it. Any ideas? Anybody else having this issue? I use Norton 360 and have turned the firewal completely off, but still no joy.
Hi dear's
Here are some steps to resolve this issue:
1) Sign out of your iTunes Store account
2) Close iTunes
3) Restart your computer
4) Reset Cache*
*From iTunes, look at the top of the page and select "iTunes", choose "Preferences", then select "Advanced" and click "Reset Cache". -
My iPad will not turn on. I have done everything I can think of
My iPad will not turn on. I have used the charger that came with it an iPad iHome dock and another iPad charger that goes with another iPadit has been on one charger or another for 2 days. I have done a hard reset and even put it in recovery mode and was able to do a restore but it will only show dead battery logo or charging. Any ideas?
Also I was not having any battery problems before this. It would last all day with a generous amount of use.
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A telephone icon has appeared on the top of my I phone 4s and I can not get rid of it I have restarted my phone several times but have had no luck can any one please advise? Thanks
The icons and instructions are in the manual.
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Some books I purchased and downloaded free in my library in Itunes on my PC dont download properly when synced with my ipad, they only half-download. I then tried deleting them from ibook on my ipad but they just wont delete no matter method I try. I have found going to my pc and dragging them out of the library onto the desktop they show up as a pdf so I put them into bluefire reader on my ipad using the ap section on my pc. Dont know what is happening here. Since I downloaded the new version of itunes seem to be having lots of problems. I have sifted through everything I can find on the net and tried some things but nothing seems to work.
Beads63, have you rebooted the router, this is the most common fix. If you have and it has not worked have you any new electric items that could interfere or changed your set up at all?
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