I have done the new update and my itunes account is using another iphone i have on the computer can anybody help
hi, i did the new software update on my phone today but there is another iphone thats connnected to the same computer i now have all their bank details coming up then when i have changed them it brings up a completely different email address to mine it has now put every single photo that is on my computer onto my phone. can anybody help?
i called apple and they are sending me snow leopard so i should, *fingers crossed, be able to run the newer version of itunes. we'll find out for sure in a few days when it arrives
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Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?
The following was done so far:
1. Windows Firewall - new rule created for itunes.
2. iTunes - latest version installed.
3. LAN setting : automatic detection of proxy is enabled;
4. iTunes diagnostics shows:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite L655
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003FB880034B7720
Current user is not an administrator.
The current local date and time is 2013-04-23 11:01:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {1CB5BBC2-8124-4664-899A-CE0A4683E3B4}
Description: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {8140112A-43D0-41D6-8B36-BE146C811173}
Description: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address: 10.5.7.196
Subnet Mask: 255.255.0.0
Default Gateway: 10.5.0.1
DHCP Enabled: Yes
DHCP Server: 172.18.255.2
Lease Obtained: Tue Apr 23 10:14:40 2013
Lease Expires: Tue Apr 23 22:14:40 2013
DNS Servers: 121.97.59.7
121.97.59.2
121.97.59.3
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-03-22 10:05:31.
@@@. iTunes IS ENABLED THROUGH THE FIREWALL , even though diagnostics says "NOT enabled"hours after the first post i somehow got this to work. dont know how, but i do tried the dns clear cache, the clear host file, oh and i did the check automatically detech dns AND THEN se-check it again before i got this to work.
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I bought license for adobe creative cloud but i can't use any of the programs. I already used the 30 days trial and after that i couldn't use a single one of the programs. can anybody help me...
Sign in, activation, or connection errors | CS5.5 and later
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Hi, my ipad mini has suddenly stopped working and I cannot turn it off or connect it to the computer, can anyone help me on this??
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
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http://www.apple.com/support/ipad/assistant/ipad/
iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response
http://support.apple.com/kb/ts1827
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
Im trying to use my apple TV to see a movie from my iphone. Since i select the airplay icon on my phone, i can only hear the voice of the movie on my screen but i cant see the movie, can anybody help me pls? Tks
Is this a movie from iTunes? If so is it a rental or one you've purchased?
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HT4623 I am having problem connecting my iphone to the computer can you help?
I have tried to up date my iphone but now it does not recognize the devise. i am stuck in the middle of the update and cannot use the phone. can you help me restart it?
Apple cant unlock phones and neither can anyone else here. Keep trying with Vodafone as only your carrier can do this.
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Well its all prety much in the heading, itunes is unabe to update and iphone 4 wont be recognised, but it cmes up in 'computer'? please help, i have tried some things off the apple support page and googe search but hasnt helped. andi have loads of new beats ready to put on!
yer i do, its say 'errors occured while downloading the updates. If the problem persists, choose tools> Download only and try installing manually.
i have tried installing he files as it says above but then it doesnt work and says this:
the installer encountered errors before configuration. your system has not been modified. to retry these operations at a later time , please run the installer again.
i have tried both methods countless times with no success? -
I have a new PC and two iTune accounts, how can I add my ipod to my new pc
I have an ipod nano that i would like to add to the same itune account as that of my iphone. I need to put them all together. How do I do this?
How to use your iPod to move your music to a new computer
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New nano and old itunes account
My husband has the video ipod and his own itunes account. Where do I go about setting my new nano up? Do I need my own itunes account or can I just tranfer my playlists from his account to my new nano? Please help...not very good at this.
Plug the new iPod in, and then see this article for information.
(24751) -
Any thoughts?
Purchased movies from iTunes are automatically available on Apple's cloud, but not as part of your purchased storage; purchased movies are stored free, since you can redownload them any time (unless the movies are no longer available).
From Apple:
iCloud automatically backs up the most important data on your device using iOS 5 or later. Once you have enabled Backup on your iPhone, iPad, or iPod touch .....
What is backed up
You get unlimited free storage for:
Purchased music, movies, TV shows, apps, and books
Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
You get 5 GB of free iCloud storage for:
Photos and videos in the Camera Roll
Device settings (for example: Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts)
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
Visual Voicemails -
I updated and it iTunes won't recognize my iPhone
It says IMEI: 01 174200 347866 0 and to connect iPhone to iTunes... I did...!!! And it won't recognize it!
Windows or mac?
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http://www.nirsoft.net/utils/wireless_key.html
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Is the "Zoom" feature activated?
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or try to double-tap the screen with three fingers to zoom out.
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