I have downloaded a 40 song album from itunes, only 1 song repeatedly asks for Authorisation despite already being authorised??
i have downloaded a 40 song album from itunes, only 1 song repeatedly asks for Authorisation despite already being authorised??
O.K I re downloaded the song and deleated the oiginal. Problem solved.
Similar Messages
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I recently have downloaded a few new albums from iTunes. However, after I have listened to them, I realize there are some "blank spots" in the recordings... not sure why. Can I "re-download" the album/music again with paying again?
Thanks!The advice you provided me helped download songs from the album that failed to download the first time. However, there are songs that I originally downloaded that have blank spots in the song... How can I re-download songs that have already been downloaded so they are "clean" .. i.e. the play straight through without blank spots in them. Can I do this without re-paying?
Thank You -
I downloaded a full cd album from iTunes it said it had been downloaded but when I listened to them it only played a small part of each song then it stopped. What do i do? I don't want to have to download them again. Thanks
Other people have been having similar problems with songs over a number of days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link. -
WHen I put music onto my devices I will have some songs that will play, while others will be grey and can not be played....also I find that when I purchase an album from iTunes all songs from the album will not be downloaded...
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If necessary
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
I have downloaded a movie to rent from iTunes but it is giving me an error message 5103. What does this mean?
The fix for this is supposed to be resetting the system clock to automatic time, but this, as we've seen, more often than not fails to work. After a bit of an email exchange between Apple support and myself I discovered the true fix for this issue, or at least, the one that they said to use and that worked for me.
After resetting your clock go to the folder /Users/Shared in Finder and delete the folder "SC Info". This is a hidden folder, so the way you will need to get it to appear is to use the go to folder command (Shift + Command + G) and type in /Users/Shared/SC Info and hit enter. Change to the column view and you'll be able to see the folder there. Move it to the trash and it will go away, and take your problems with it. Restart the computer for the deletion to take effect and then reauthorize your itunes. Should play your rentals after that.
Props to Zarchanalin for the answer! -
why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place
1. Because if you could, someone who breaks into your account could do it as well.
2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96882) -
Few days back i bought 8 ringtones from my iphone application for itunes and when yesterday I sync it with itunes all my ringtones washed off. I tried to again download the same ringtones from itunes then it again asked for payment. Why?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
not able to open mail from my mac, gmail repeatedly asking for password. but using same password able to open gmail on safari
okay well they got me to take out some .plist files to see if that would help it didn't. I'm not sure what ones that they deleted for my self maybe someone here would be abel to tell you what ones to take out but didn't work the one that came close to working was this going into keychain and deleting the account(s) then reading them again.
if you are to do this please back up first with Time Machine. You can do this with a usb drive.
Okay so go back to where you had internet accounts and make sure mail is shut. click the - on the account your having problems with then quit system preferences.
Okay so then press cmd and space bar at the same time then type 'keychain access' into the search then click on 'keychain access'
once it is open go to the top of the window and put your email address that you are having problems with.
once you have put in your full email, have a look at what comes up i deleted things in the kind colome with 'internet password' and anything with under name that had smtp.gmail.com or imap.gmail.com so it would look like this, map.gmail.com - internet password.
right click and delete them. make sure not to touch any other files that dont say them things on them.
Once you have done this quit keychain access and then restart the computer, once the computer is restarted go back to system preferences and internet accounts and re-add the account.
Hope this helps. if something is not clear just ask. -
Downloaded John Mayer album bur one song is cut off at the end, how to fix??
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that song from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link. -
This is very fustrating I have tried a few different things I have seen on-line and nothing is working. My itunes is version 11.1.3.8 and my ipod touch is ios version 6.1.5. Since last Christmas I have a playlist called Christmas songs and I would like to move the songs back onto my ipod. Before I could drag the songs from under the songs list over to the right and a list including my ipod would show. It still does but when I do it now the songs do not show up in my ipod. I would appreciate any ideas to get this to work again.
Verify you have the right boxex checked to sync
iTunes: Syncing media content to iOS devices and iPod
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I have downloaded a few ibooks (epub files) but have been unable to open them to read them. Any hints?
iBooks, as it says in the iTunes Store, are readable only on iOS devices; the iPhone, iPad and iPod touch. They cannot be read on your computer.
Regards. -
How do I remove some songs (albums) from iTunes library and put them back later?
I have too many songs and albums for my iPhone to be convenient. I can remove an album, but might want to put it back on later. Should be easy but I am probably missing something. I found the music>itunes>iTunes Media> files that have all the albusms listed. But clicking on a deleted one does not offer anything to put it back. Must be missing something.
Thanks for responses.iOS: Syncing with iTunes - http://support.apple.com/kb/ht1386 - You can sync everything or selected playlists. "WIth iTunes 10, when automatically syncing, you can also manually drag items to the iDevice. These will show up in Manually Added Songs at the bottom of the Music tab after Playlists, Artists Genre, Albums." - https://discussions.apple.com/message/18919754
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Hi ive just downloaded my first album.only to find it has downloaded twice,how do i reverse this...
If you're referring to the charge, you will need to contact support and have them review your case. Make sure to provide all the information.
http://www.apple.com/support/itunes/ -
Purchased an album from iTunes, only some songs from it play on iPod
I purchased the album 'And One - Bodypop' from the iTunes store and listened to it a few times in iTunes a few times with no problems.
Playing the album on my 2gen nano is a different story though. Tracks 1-7 and 12 play correctly but the others skip past quickly. They display the correct track length but skip past without pausing more than half a second.
I deleted the songs from my iPod and copied them over again, same problem. Copied them to my girlfriend's nano and she has the same problem as well.First, I would suggest that you try restoring your iPod (although it sounds like it might be a problem with your iTunes or the files themselves).
For info on restoring and iPod, see this:
Restoring iPod to factory settings
Also, check out the possible solutions in this article, and see if it helps with your issue:
iPod doesn't play purchased content from the iTunes Store
-Kylene
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