I have downloaded a movie which I brought from itunes. It appears in my ipod class movie menu but it won't playic

I have downloaded a movie which I brought from itunes. It appears in my ipod classic movie menu but it won't play. I try to update and or restore my ipod but I just keep getting a message saying that I need to connect to the internet which I am and am contected to the itunes store. I try to use the itunes self help support thing but keep getting the message that my ipod serial number is incorrect when it is the serial number which is on my ipod. Any ideas?

Hey mlf141,
I see that you have rented a movie on your iOS device and now would like to watch it on your computer. I have an article with information for you dealing with this scenario, and it can be found below:
About renting movies from the iTunes Store - Apple Support
http://support.apple.com/en-is/HT201611
If you rented the movie on your computer, but want to watch it on an iOS device, connect the devices and sync using USB. When you move a rented movie from your computer, it will disappear from your computer’s iTunes library. You can move the movie between devices as often as you want, but you can only have it on one device at a time.
If you rented the movie on your iOS device or Apple TV, you can’t move it to any other device.
Thanks for using the Apple Support Communities!
Cheers,
Braden

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