I have downloaded a movie with subtitle to iMovie. When playing the video, the subtitle does not show up through the entire video. It happens to my Mac Air and Mac Pro.

I have downloaded a video with subtitle. When playing the edited video, the subtitle does not show up in the entire video. The subtitle comes and goes in the video.I have tried with my Mac Pro and Mac Air, with the same result. I have downloaded movie with subtitle before and never had this problem. Please advise.

I'm not very knowledgable on this but subtitles are sometimes on a separate track from the main movie. Try opening the downloaded video in Quicktime Player and saving it - you may be asked if you want to "flatten movie". Choose to do this. The resulting movie will probably now work OK. Others may be able to supply more comprehensive instructions.
Geoff.

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My itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?

my itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?
Diagnostics test
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
ECS G31T-M7
iTunes 10.5.2.11
QuickTime 7.6.9
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012ABAC07F3CCB0
Current user is an administrator.
The current local date and time is 2011-12-31 14:06:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) G33/G31 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {7599FAD1-1BB9-4AC6-80AF-404253DC519E}
Description:            Atheros L2 Fast Ethernet 10/100 Base-T Controller - Packet Scheduler Miniport
IP Address:             192.168.1.5
Subnet Mask:          255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:      Yes
DHCP Server:         192.168.1.1
Lease Obtained:     Sat Dec 31 13:46:09 2011
Lease Expires:       Tue Jan 03 13:46:09 2012
DNS Servers:         192.168.1.1
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
SSL 3.0 Support:     Enabled
TLS 1.0 Support:     Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-12-31 14:00:02.
**** Device Connectivity Tests ****
iPodService 10.5.2.11 is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
rawkiss’s iPhone, iPhone 3G running firmware version 4.0
Serial Number:       86931UEAY7H
**** Device Sync Tests ****
Sync tests completed successfully.

I have found a fix after doing additional research through this forum. Tech Note #328730 addresses this problem and it works for Photoshop Album 3.2 even though it was written for release 1.0.
Here is a link that will take you directly to the Tech Note:
http://kb.adobe.com/selfservice/viewContent.do?externalId=328730
When using this fix the Tech Note indicates:
"Imported image data and tags are lost when you re-create the My Catalog.psa file, so you need to reimport images and reapply any tags"
however it did retain the captions (at least it did for me).

I opened my account on the MacAir and have the new Mountain Lion showing i purchased. When I open my account on my other two machines it does not show. Any suggestions on why or how to fix? iMac and Mac Pro Thanks

I opened my account on the MacAir and have the new Mountain Lion showing i purchased. When I open my account on my other two machines it does not show. Any suggestions on why or how to fix?
iMac and Mac Pro
Thanks

SADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much.

I have just updated my photoshop cc, but now when I go into filters it does not show my Topaz or when i go to automate it does not bring up my Perfect photosuite 8

I have just updated my adobe cloud programmes, but when I am in Photoshop cc 2014 it now does not bring up my Topaz Filters or my Perfect Photosuite8, any ideas please

As a workaround, I placed shortcuts from my Topaz plugins in my old CC 64bit plugins folder, in the plugins folder of CC 2014 64bit. The plugins seem to work ok in CC 2014. Note that CC 64 bit itself is uninstalled but the plugins folder remains.
I know this is not good practice but it works and I'll stick with it till there's a solution from Topaz or Adobe. The advice from Topaz so far was not helpful.

A movie i purchased does not show up in the download after it suddenly stopped while downloading over half way through

a movie i purchased does not show up in the download after it suddenly stopped while downloading over half way through.. help!

I totally agree, I am not going to discredit your comment as everyone is entitled to their opinion as I am BUT, I will not bad mouth other members, especially since may have not have written my initial statement in a logical manner so Ill try and answer them in order to your response.
1. I DO LIKE iTunes in general and on the whole BUT I dislike the new update, iTunes 11, it has completely buggered everything up.
2. Prior to the update, everything worked brilliantly, including Apple TV. It was user friendly and was easy to use. The new update is counter-intuative and is hard to find, fix anything and as I have had to find out at my cost, reset my Apple TV and start downloading all over again. So let me reaffirm, it is iTunes11 I find hard to fathom, not the old iTunes.
3. No I am not a developer but I have been using PC's for over 20 years so I do know how one works.
4. Good Question about who would help me, again, it is someones opinion against someone elses. One day, I may write something that generally people agree with, another they may not, depends on the subject.
5. " I do not love Apple" ?yet I have an iPhone 4s, iPad and Apple TV, find that an illogical comment!
6. I have made a General Search on the forums on the subject and the general consensus is that the new update is one update to far.
7. Oh, I am not a genius otherwise I would have solved the issue in the first place!
Just to re-iterate, I am not bad mouthing Apple in general, all I am saying is that iTunes 11 is one update to far and I am not the only one saying it.... some have gone a lot further than I have, again, their opinion and who am I to argue with them as I have an opnion as you do and I will most deffinatly not bad mouth a member because I disagree with them for the above reason, debate it, yes, not belittle them.
Hope these have cleared up my initial statement?

HT4972 My IPad 2, IPhone 3GS ans iPod no longer work with apple TV, I have 2 apple TV in my house and for he last 3 weeks the iPod was the only one we could use for appleTV now none of them works, the apple TV icon does not show up any more. Re-startedev

My IPad 2, IPhone 3GS ans iPod no longer work with apple TV, I have 2 apple TV in my house and for he last 3 weeks the iPod was the only one we could use for appleTV now none of them works, the apple TV icon does not show up any more. Re-started everything.

Ok thank you so much, for your timely response.
RESPONSES:
1)   When I set up my iMac, I did not transfer any data directly from my windows PC. I simply used the same iTunes login and account. I have access to all of the files via the "Purchased" section of the iTunes store. If I click "Download Previous Purchases" text, I can download ALL of the purchases I have ever made.
2)   I have the Apple TV 2, so good news, question answered. I thought maybe it was the Apple TV 1, but it is the Black model, so bam. Good response for you. Well the whole damned reply is an awesome response, just pointing out that one piece of awesome. I stated that it was an Apple TV 2, and yet you were still good enough to figure I could be mistaken, and provide me with knowleedge just incase.
QUESTIONS:
3)   So can my iMac not stream the data directly from itunes, without download? Apple TV can, but perhaps that is something among many things that maker it unique, and awesome.
SERIOUSLY.... THANK YOU...
I work in the computer support section for the Military. The only problem is we use Windows , lol. Well that and i've been gone for nearly 6 months on recover. I go back next month though I hope. But working in that field gives me the abilty to judge responses that run inside the same vein. Your response was so awesome that I half thought I might have written it myself.

HT1695 Wi-Fi to your iPhone does not work with the knowledge that I have worked Restart for the same purpose network does not work What is the solution please help as soon as

Wi-Fi to your iPhone does not work with the knowledge that I have worked Restart for the same purpose network does not work What is the solution please help as soon as

Okay, the Wi-Fi doesn't work. Turn it on.
Beyond that, we cannot offer any other assistance as you've failed to provide useful details of the problem.
When responding, post in your native language as your English makes very little sense.

After downloading album covers (some not found) itunes does not show most of the covers.

After downloading album covers into iTunes iTunes does not show most of the covers. It showas blank white boxes except for those where "cover not found" (music notes).
You have any idea how this happens, perhaps with location of the files.

iTunes refuses to play/read file, it cannot recognizes headers, or recognizes those as corrupt, but giving no error messages. The problem is the stored artwork(s) on your music files. To correct this, select the files that are corrupted/cannot be played on iTunes&iPod, click "Convert ID3 Tags...", then select v1.1 from the dropdown box (first, try this on a few to see that my solution is working).
By doing so, iTunes replaces headers, but your ID3 tags will not be changed (I assume you are using ID3 v2.4), nor you'll lose any info or anything else. This works as a hotfix for those files. If you try to replace headers via another program, your information will be truncated, and any artwork stored will be deleted. So I recommend this one.
You'll see that iTunes cannot play most of the files that has artwork(s) stored in them. New version hasn't fixed this problem, and it has risen with iTunes 8.2.x. If it's going to take long, I suggest you should go back to 8.1.x.
With best regards,
lyravega, goekhan.

I have a G4 Quicksilver running 10.5.8. Because the oS is on a small hard drive I coied the folders from that HD to a much larger drive via an external USB drive enclosure. I then installed the larger drive as an internal in the G4, but it does not show

I have a G4 Quicksilver running 10.5.8. The OS is on a small HD with no room for adding any info or applications, so I have copied the OS to a much larger HD in an external USB enclosure. I dragged each folder from the small drive to the larger drive. I can access the applications when the large drive is set as an external drive, but when I installed it internally it would not show up on the Start Up Disc utility and I can not boot from it. Did I do something wrong copying the OS? Can anyone tell me how to boot from the larger drive? Thanks

If your machine doesn't support large drives natively (Quicksilver 2002 and later) then doing as you are doing may lead to disaster.
If files are placed on a large drive and those files extend beyond the 128 GB limit of the controller, the first time the drive (internally) accesses data beyond the 128 GB region, the machine will crash and data loss a likely result.

I have just installed a new hard drive in my imac intel 20" (2006) and now the hard drive does not show up in the 'select destinations' folder of the install program.

I have just installed a new hard drive in my imac intel 20" (2006) and upgraded the memory and now the hard drive does not show up in the 'select destinations' folder of the install program. I can see the hard drive in the disk utilities window however it wont let me do anything.
It is a seagate 1TB SATA II drive however it is displaying it as a 7.3 TB.
If anyone has any suggestions I would be happy to hear them.
I have tried to erase and partition and get the same error message each time, 'Input/Output error'.
I have tried starting the thing with the install disk which is Mac OS X (Tiger?) which came with the computer. No good.
Anyone?

Thats correct. I can see it in the list however when I attempt to erase it or partition it it's like it's not being found or recognised and it throws up the input/output error message. I am pretty sure that the sensor it attached correctly and it is a SATA drive. I can see all the infor regarding the drive when disk utility is open and it all looks good but I cant access it or do anything with it. It's taunting me!
The install disk is in the drive and the install program runs right up to the point where you have to select the location for the install and there is just nothing in the box where you have to select the hard drive icon.
I have my suspiscions about the drive but any help would be appreciated.

TS1538 My ipod touch will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

My ipod will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

I've a new account on iMac. When composing an email the contact list does not show up on the bar. WWhen I start keying in a name, it comes up with the address. How do I engage the contact list from the email?

I've a new account on iMac. When composing an email the contact list does not show up on the bar, which would allow me to select the persons I want to include on the distribution of the email. When I start keying in a name in the email, it comes up with the person's address, which shows it is synced. How do I engage the contact list from the email like I do on my old account (where a contact list icon shows up, along with the "attach" and other icons) ?

With the New Message window open, go to the View menu and select "Customize Toolbar...".
In the screen that opens, drag the item labelled "Address" into the Toolbar area of the New Message window, then click the "Done" button.
That item should be then added to the Toolbar for the New Message window.
Note that the main Mail window and the New Message window (as well as the separate message window if you open a message that way) use different toolbars - the settings/inclusions for one do not carry over to another.

I have an app that does not show up on the left under iTunes. How do I delete it?

I have an app that does not show up on the left under iTunes. How do I delete it from my Iphone 5?

If the icon exists on your screen, just do a long press on that icon and when the small X appears on top of the app, press it and it will delete it. As long as this is not an Apple app, since those cannot be deleted.

We have a DVD in the super drive that will not eject. The DVD does not show up on the desktop. Have tried the keyboard eject button, and also restarting the computer. Any ideas on how to eject it?

We have a DVD in the super drive on our Macbook Pro that will not eject. The DVD does not show up on the desktop. Have tried the keyboard eject button, and also restarting the computer. Any ideas on how to eject it?

here is a troubleshooting article from Apple about this: http://support.apple.com/kb/ht2801. Hope this helps

I have an iPod Nano that is synced to my mac, but it is sent in for the battery issue. Anyway, I have bought a 2nd gerneration Ipod touch and I want to now sync it to my mac, but it does not show up in the left menu bar. Please help. Thanks All!

I have an iPod Nano that is synced to my mac, but it is sent in for the battery issue. Anyway, I have bought a 2nd gerneration Ipod touch and I want to now sync it to my mac, but it does not show up in the left menu bar. Please help. Thanks All!

http://support.apple.com/kb/TS1591
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

I have downloaded a movie with subtitle to iMovie. When playing the video, the subtitle does not show up through the entire video. It happens to my Mac Air and Mac Pro.

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