I have downloaded a song off itunes which it has charged me for but it wont play
I have recently downloaded a song and i cannot play it at all
http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/
Similar Messages
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Anyone?
well i've just got off the phone to apple and spoke to the same person 4 times now in 1 day (the english guy) he said that the aftercare team are all american. and you know i said she said at&t, well she said TNT (the delivery company) so i got my wires crossed.
the customer service guy put me through to the same american woman i spoke to last time to check my details, as soon as i started speaking to her my credit ran out DOH!!!
anyway hopefully that should be problem solved, but knowing my luck i'm not counting on it -
i have downloaded an album off iTunes and some of the songs stop half way they just go silent! should i buy the album again? or what can i do to fix it?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I have downloaded a movie off iTunes and when I tried to press play it said"cannot open" I have received an email of my purchase but cannot watch the movie ,what do I do ?
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
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I have Purchased a song through iTunes which cost is 15 Rs.But the bank has debited 95rs from my account .Let me know the reason behind that?
We are itunes users just like you. We would have no idea why.
Contact itunes support and ask them. -
I have downloaded a movie in iTunes which will play in iTunes but it has has no audio. Has anyone got an idea what to do because all the audio is on & working in other applications.
Hi there Fijiforme,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows XP: Troubleshooting video playback
http://support.apple.com/kb/TS1386
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W. -
An album downloaded twice on my iTunes and I'm charged twice for the album. I want a refund for one of the charges. How do I do this?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks
Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer. -
I have purchased a song from itunes on my iphone, but it wont download correctly. It is appearing in light grey with no artwork and won't play when I click on it. I've have tryed deleting it and re-downloading, but the same happens ever time. It has download to my ipad fine, so there is nothing wrong with the purchase. Can anyone help?
Yes, this is very frustrating. OK, I have a lot of songs on my iPod and in iTunes that were transferred from CDs. Only the 'purchased' songs from iTunes show up on my phone, not the 3,000+ songs I physically downloaded from said CDs. On the screen of my iPhone, the songs are in grey and next to it in red is a circle with a square inside (similar to when you download an APP) but it won't download. I am now trying the 'home sharing' that I found in an old post and syncing the phone, again, to see if that helps. I think I am going to have to make a trip to an Apple store. If anyone has an answer to this, I would appreciate it. Many thanks, JP
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Now that I erased my songs I don't know how to download my songs off iTunes
I had unwanted songs on my iPod so I erased everything. Now that I have started over, when I go into iTunes I don't know how to get the songs to download onto the iPod again. Can you help me?
How have you got the iPod set to update? If you are updating manually then drag what you want from the library to the iPod icon. If it's set to update automatically you just need to connect the iPod and iTunes wiil do the rest.
For info: iPod 101
The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
1) Automatically update all songs and playlists. This is the default mode, in which your entire music library, including playlists, is automatically synced to your iPod. If the music library on your computer exceeds the iPod storage capacity, you are prompted to select a different update method.
2) Automatically update selected playlists only. With this option, iTunes automatically copies the playlists you have selected to the iPod when you connect it to the computer.
3) Manually manage songs and playlists. You can also choose to transfer music to the iPod manually. This allows you to drag and drop individual songs and playlists from iTunes to the iPod. -
I have just opened a new account with my new I pod Nano. I have registered,my husband and daughter have an Itunes account on the same computer. I have bought one song but the Ipod has synvhronised also downloading my daughters tunes from her Ipod.
How do I delete all these songs and prevent this from happening again.?Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer. -
I just got a new computer so I can't get my Iphone to connect to it. I just want to use my actual Iphone to download songs from Itunes from now on but I already have this song downloaded to my computer so it's not playing on my phone. I want to delete it so should I sync my phone to the computer and delete it from Itunes on my computer then try to download it again on my phone?
http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/
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How do I solve the problem?
You need to contact iTunes Customer Support.
I had the exact same problem and they gave me a full refund so I could download the movies again.
The cause is at Apple's end and you can't fix it from yours. -
I downloaded paradise by coldplay and the last 15secs doesnt play it says its playing but its just dead air.
You can reload purchases
http://support.apple.com/kb/ht2519 -
Help!!!
Delete any damaged songs, then redownload them from iTunes in the Cloud here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
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