I have downloaded an album through itunes and there are 4 songs that have a cloud with a red arrow pointing downwards, when I click on it it says unable to download at this time. Why is this?

i have purchased an album via itunes and there are 4 songs that have a cloud with an red arrow pointing down, when I click on it it says unable to download at this time. Why?

I'm not sure if they could tell you but you could try contacting Apple for assistance by going to https://expresslane.apple.com, then click iTunes>iTunes Store>Purchases, Billing & Redemption. You will need your serial number, which you can find in Settings>General>About.

Similar Messages

My ipod touch gen 6 doesnt play my songs anymore? It has a cloud symbol with a red arrow pointing downwards next to all my songs? what do i do? And i dont know how to delete songs?

My ipod touch gen 6 doesnt play my songs anymore?
It has a cloud symbol with a red arrow pointing downwards next to all my songs?
what do i do?
And i dont know how to delete songs?

You must have a counterfeit iPod since that latest model sold by Apple is the 5G.
Assuming y have a 5G with iOS 7, that means those songs are available for download via iCloud. To download just tap on the song/icon when an internet connection is availalbe.
Of yo do not want those to show, go to Settings>iTunes and App Store>SOW ALL and turn off Music.

I am trying to manually Delete songs from my Ipad2, but when I delete it shows a Cloud with a Red Arrow pointing down, and the Song remains, how do I get rid of the Song Completely?.

I am Manually Deleting Songs from my Ipad2, but when I press Delete, it shows a Cloud with a Red Arrow pointing down, and the Song remains, how do I get rid of the Song completely?.

The cloud icon means that the songs are only in the cloud, they aren't stored on your iPad. You can turn off the showing of songs that are in the cloud via Settings > iTunes & App Store > Music (under the 'show all' heading) 'off'. If you want to some cloud songs to show but not all then you can hide the ones that you don't want via your computer's iTunes : iTunes Store: Hiding and unhiding purchases

I downloaded the new operating system and now the Bluetooth in the car does not play my music. All the songs show the cloud with a red arrow pointing down. How do I download all of them again to my I phone please?

I downloaded the new operating system and now the Bluetooth in the car does not play my music. The music on the phone show the cloud and the red arrow pointing downwards. How do I download all the music again to my phone please?

I have an ITunes account. I got it when I got my IPOD. I've thought about upgrading, but I didn't see any reason to buy a newer IPOD because they all come with so much stuff I don't want/need. I don't have my current IPOD filled yet and I really don't need an IPOD Touch that has capabilities that my Droid already has. I don't need to be concerned with documents, mail, attaching to Facebook or playing games. I can do all that on my phone. I just want to maintain my music between 3 devices.
So now that I see it is not to my benefit to have this product---can you point me in the direction to cancel this? And how do I get my music back? Will it show up once I cancel my account?

After installing update yesterday, Yahoo, facebook etc have odd lines running through them and there are no backgrounds anymore

the Yahoo mail site is colorless, lines through header words, no color.
FaceBook, The Sims Resource, Amazon.com, all these sites are colorless, words enclosed in a block form, not all words appear

See:
* http://kb.mozillazine.org/Website_colors_are_wrong
* http://kb.mozillazine.org/Websites_look_wrong

HT1725 I downloaded an album from itunes and only half of the songs have downloaded. The rest of the songs keep trying to download and then come up with an error saying they cannot download at this time. I'm not sure what the issue is.

I downloaded an album from itunes and only half of the songs have downloaded. The rest keep trying to download, but I keep getting a message that says, "Song cannot be downloaded at this time. Do you want to retry or be done." Each time I retry, the same thing happens. They will not download. I have restarted my phone and the same problem remains.

Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

HT1725 I have downloaded an album from itunes, and one or two of the songs play in full but most of them stop mid song, even though it said 'download complete'. How do I fix this?

I have downloaded an album from itunes, and one or two of the songs play in full but most of them stop mid song, even though it said 'download complete'. How do I fix this?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

Does the track play correctly in Quicktime Player? If it does then it is an iTunes issue. If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.
If it can be downloaded again, delete the track from iTunes.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If it is corrupt and you cannot download it a second time, contact Apple. Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

TS1362 i have downloaded an album off iTunes and some of the songs stop half way they just go silent! should i buy the album again? or what can i do to fix it?

i have downloaded an album off iTunes and some of the songs stop half way they just go silent! should i buy the album again? or what can i do to fix it?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I have just purchase Apple TV and uploaded my itunes from my pc to icloud, this has been shared to my ipad and i now have a little cloud with a red arrow next to all my tunes, so all would seem well, but on the apple tv nothing in music ? is it me?

I have just purchased Apple TV and an ipad, i have uploaded my itunes to icloud from my pc and activated sharing, i now have all my tunes on the ipad and pc and all have a little cloud with a red arrow next to them so all seems well, but when i go on Apple TV, and i'm all signed in and all boxes checked, i click on music, my music, and all files are empty, should i not see my itunes and be able to play them from my apple TV, or have i misunderstood what the cloud is for.?
Any answers please. Apple TV 3rd Gen, Ipad Air.

Welcome to the Apple Community.
You can't play music from the computer if there is none there. If you are using iTunes Match you should now be able to download and play all your music on the Apple TV from the music feature on the main page.

HT1848 Hi! I am new to i-phone and have a 3gs. I need to update software as itunes will not let me purchase without one. When I go to update it says that there are purchases that have not been downloaded into my library! Am totally confused! Help!!

Hi!
Am totally new to iphone and have a 3gs. Am trying to upodate software as in the itunes store it says that I need to to purchase. When I try to update a message says that there are purchases that hav not been down loaded to my library? As far as I know I haven't purchased anything from itunes as it would not let me until i upgraded! Totally confused would it be anything to do with purchases made on my computer through e-bay? Please help me someone as am terrified to upgrade until I know what this message means.
Would really appreciate any help please.
Many thanks
p.s How do you know what operating system you are on?

http://support.apple.com/kb/HT4972

Hi I've download an album of iTunes and played it quite often and now I've noticed there is only a few tracks highlited and the rest of the tracks won't play can anyone help .

Hi I've downloaded an album of iTunes and played it quite often but I've noticed today that 3tracks are highlited to play and all the rest are not can any one point me in the right direction on why this as happened .

Do you use iTunes Match? I don't use it, but in case somebody else joins in that might be important to know. I don't know how iTM affects this type of thing on the iPad.
My suggestion would be to delete the album and download it again, if you can't get the songs to play. Many iTunes purchase can be downloade again for free when using the same Apple ID and if the item is still available in iTunes and the free downloads feature is available where you live.
This will tell you what content you can download again for free where you live.
iTunes in the Cloud and iTunes Match Availability - Support - Apple
I am not a big downloader of Music from iTunes, but I have one song that gives me fits and I just delete it and download it again. Not the ideal situation, but it works.

HT4914 If I do not resubscribe after the first year with itunes match will any songs that have been upgraded in quality lose this upgrade or will it remain?

If I do not resubscribe after the first year with itunes match will any songs that have been upgraded in quality lose this upgrade or will it remain?

Dottie,
If you want to upgrade the quality of a song in your library, you have to delete the library copy and download the matched copy.
Once it is downloaded, it will stay in your library even you don't renew Match.

HT201441 I downloaded an album on itunes and it says that it is purchased, but it on not showing up on mu music playlist. What should I do?

I downloaded an album on itunes and it says that it is purchased, but on my music playlist it does not show up. What shoud I do?

Download it to iTunes on your computer (see http://support.apple.com/kb/ht2519), then sync it to your phone. Make sure the album is selected to sync to your phone before syncing. If that doesn't work, you may have to delete all the music off your phone, then sync it back from iTunes. To delete your music, go to Settings>General>Usage, wait for the apps list to open, then click Music, tap Edit, then tap next to All Music.

I see that there are people that have the problem suddenly almeer notes disappear this is with me also happened and now comes the: If I put a backup that I have my back than notes for 30 seconds back and THEN THEY DISAPPEAR again!

i see that there are people that have the problem suddenly all notes disappear :
this is with me also happend and now comes it
when iputa backup that i have back than i kan see the notes voor 30 seconds and than the disappear again!

Hello,
Just to set your expectations...it's fine to "rant" about things here, but I do hope you are not expecting a formal reply from anyone at BlackBerry. For this site is not a channel for any formal communications with, escalations to, nor support from BlackBerry for any purpose whatsoever. Rather, it is a user-to-user community of volunteers who try to help each other out to the best of their abilities. Note this banner, please, posted at the top of nearly every page of the site:
Consequently, words posted such as "WHAT THE HECK IS WRONG WITH YOU?" are actually directed at the other kind volunteers of this site, who may not respond in the most kindly of fashions. Hopefully, we all can understand that your rant is directed at BlackBerry (though, by placing it here, it is misplaced), but I just wanted to gently caution you about such posts, as well as ensure that your expectation concerning replies is properly set. Also, for new members who join the site, it's always good to have responses to such posts, covering the intended use of the site so that those new members can better understand such things.
On the other hand, if you do desire assistance from other users for your issues, you might consider wording your requests in a manner that would motivate a kind volunteer to provide such.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I have downloaded an album through itunes and there are 4 songs that have a cloud with a red arrow pointing downwards, when I click on it it says unable to download at this time. Why is this?

Similar Messages

Maybe you are looking for