I have downloaded and installed Fireshot, but there is no sign of it?

When I do a computer search, I can see fireshot-container.exe and fireshot-deploy.exe, but nothing happens. I don't see it on Firefox itself, or the desktop or anywhere else.

Does the Fireshot extension appear in the Firefox add-on manager?

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I have downloaded and installed Lion but it still pops up as a download,why?

I have downloaded and installed Lion but in appstore it still marked as a download,why? All my other programs are marked installed

The Lion installer is deleted automatically when you run it.

I can't get Adobe Flash to work on FF 25. Have downloaded and installed AF, but still get error message at Pandora, etc.

I'm using FF25 on Windows 7. When I go to Pandora and Grooveshark I get error messages telling me I need to install a newer version of Flash (v.10 or later). I've downloaded and installed (I think) Flash repeatedly, but I still get that error message. (Btw, I got the same message with IE, but I installed Flash for that and everything's fine.) I read somewhere that I needed to download the latest version of Real Player in order for Flash to work. I did that but get the same error messages. I am not tech savvy and not sure what to do now.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back soon.
Please try deleting the <code>pluginreg.dat</code> file located inside of your Firefox profile.

HT201077 I have downloaded and installed iCloud, but I can not open it.

After downloading and installing, signing in and getting the icon on my dock, why can I not OPEN it?

It isn't clear what you have done. You can't download iCloud, there isn't a download, it comes as part of the operating system. Also there is no Dock icon for iCloud.

I have downloaded and installed Adobe Flash Player, but it was installed to a "disk image". I don't know what this is and I cannot see anything that requires Flash Player. What am I doing wrong?

I have downloaded and installed Adobe Flash Player, but it was installed to a "disk image". I don't know what that is, but I cannot view anything that requires flash player. What am I doing wrong?

Thanks for your help, but that didn't do any good either. I have been double clicking from the download files, double clicking on the "install adobe flash player", closing the anti virus, closing Safari, watching the install progress and clicking finish. It indicates that "flash player" is installed, but every time I try to view something requiring flash player, it tells me I must download it. It shows up in the "system preference" and from there I can make some changes, but it still won't let me view anything requiring "flash player". It does not show up in my apps like Adobe Reader does. It shows up in the "downloaded files" section of "Finder". I'm getting really perplexed over my inability to get this right.

Can anyone help? I have downloaded and installed the QuickTime MPEG-2 Component but it doesn't work.

I purchased the QuickTime MPEG-2 component for Quicktime as I am using Snow Leopard (10.6.8) and I want to be able to via MPEG-2 transport streams.
I paid £14.00 - everything downloaded and installed fine but it doesn't work and I am still unable to view the transport streams in Quicktime even though according to the website this is want the component will let me do.
I have rebooted several times, reinstalled both Quicktime and the MPEG-2 component and still nothing. I have then spent ages going around and around in circles on the website trying to find a way of emailing customer services or technical support to get some assistance but I just always end back in the same place no further forward.
Please can anyone else offer any suggestions - either how I can get it working or how I can get my £14 back from Apple!!

I purchased the QuickTime MPEG-2 component for Quicktime as I am using Snow Leopard (10.6.8) and I want to be able to via MPEG-2 transport streams.
I paid £14.00 - everything downloaded and installed fine but it doesn't work and I am still unable to view the transport streams in Quicktime even though according to the website this is want the component will let me do.
1) Suggest you reread the "Feature" details for the QT MPEG-2 Playback Component paying particular attention to the paragraph titled "Can transport streams be played?" which clearly states that this codec does NOT support the playback of transport stream (TS) files.
2) This codec can only be used with "classic" QT apps such as the QT 7 player, GarageBand, or third-party apps like the free MPEG Streamclip app.
3) The VLC player intrinsically supports TS files. MPEG Streamclip with the QT MPEG-2 Playback Component installed supports TS file playback.
4) MPEG Streamclip with the QT MPEG-2 Playback Component installed can also resave muxed TS file content as muxed program stream (PS) content which is then "playback" compatible with both QT 7 and QT X players (assuming you select an audio compression format compatible with both) or convert the muxed TS content to QT "edit" compatible compression formats if desired.
Please can anyone else offer any suggestions - either how I can get it working or how I can get my £14 back from Apple!!
Apple seldom makes refunds to people who successfully purchase software which they do not really understand how to use—cavaet emptor. It is difficult to make suggestions here without knowing more about your personal preferences and/or work flow requirements. I personally would keep the codec to enhance various playback, conversion, and editing options on my Mac.

HT4623 i have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? help??

I have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? any suggestions?

The activation servers are probably overloaded with everyone trying to update to iOS 7 today. You might need to wait and try again later.

I have downloaded and installed iBooks,still i dint get iBooks tab in my iTunes,is ther any other setting tha i suppose to do to get ibooks tab?

I have downloaded and installed iBooks,still i dint get iBooks tab in my iTunes,is ther any other setting tha i suppose to do to get ibooks tab?

foru_su wrote:
I have downloaded and installed iBooks,still i dint get iBooks tab in my iTunes,is ther any other setting tha i suppose to do to get ibooks tab?
Look for the iBooks Icon on your Phone... Tap it to use iBooks
http://www.apple.com/support/iphone/applications/

Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks. Sven

Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks.
Sven

Problem solved. Copied latest file of iTunes Library.itl from Previous iTunes Libraries and replaced it with the original in Music - iTunes-folder.

I have downloaded and installed Acrobat pro DC but its asking for a serial number of my previous version but I never had a previous version

I have downloaded and installed Acrobat pro DC but its asking for a serial number of my previous version but I never had a previous version

you purchased an upgrade version of acrobat. if you don't have a qualifying product (previous acrobat version), you'll need to exchange.
Return, cancel, or exchange an Adobe order

HT5037 I have downloaded and installed this tool, but it's still telling me I need to update. Any suggestions why this isn't working for me? I have a Macbook Pro.

I have downloaded and installed the iPhoto tool to update so my pictures transfer over, but it's still telling me I need to update. Any suggestions why this isn't working for me? I have a Macbook Pro.

You have to download and RUN the iPhoto library upgrade - then launch iPhoto - If you had iPhoto '08 or earlier (version 7.x.x) - the upgrade is installed in the utilities folder of your Applications folder
LN

I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro. Why can't I see my scanner (Epson Perfection 3200 Photo) from the File Import menu?

I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro. Why can't I see my scanner (Epson Perfection 3200 Photo) from the File>Import menu?

There was no driver update available (it said my driver was up to date), so I just deleted the scanner and restarted the computer. when it came up, the scanner had already been added again. With great anticipation I tried to import from Photoshop...but no luck (scanner was not visible). I finally ended up calling Epson (had great difficulty in locating a number for support) and they finally told me there is no driver update for OS X 10.10 and I should as a work around use "Image Capture" application. I tried it, and it works quite well.

Window 8.1 Chinese character cannot display properly in a game even though I have downloaded and install all chinese language packs

Hi,
The operation system for my computer is Window 8.1. I am currently trying to install a chinese game. Even though I have downloaded and install all the chinese language pack, I have even set the regional language locale to chinese (similified / traditional),
the chinese characters will not display properly in the game. Some people told me i need to set the locale to Chinese PRC, but I am not sure where to download this PRC language pack for window 8.1 (as I only have chinese simplified and chinese traditional).
I would greatly appreciate if someone can give me a hand in solving this problem. Thank you for your help in advance.

Hi,
The operation system for my computer is Window 8.1. I am currently trying to install a chinese game. Even though I have downloaded and install all the chinese language pack, I have even set the regional language locale to chinese (similified / traditional),
the chinese characters will not display properly in the game. Some people told me i need to set the locale to Chinese PRC, but I am not sure where to download this PRC language pack for window 8.1 (as I only have chinese simplified and chinese traditional).
I would greatly appreciate if someone can give me a hand in solving this problem. Thank you for your help in advance.
Hi,
Please open Region, under administrative -> Language for non-Unicode programs: choose Chinese.
Kate Li
TechNet Community Support

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X

I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is i

I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is incorrect.... please help

Ok, since this forum is for Photoshop Standard and Photoshop Extended, we don't know much about Photoshop Elements. There is a Photoshop Elements forum and I'll link it for you since they best know how to field your questions.
Photoshop Elements
Good luck on it!
Gene

I have downloaded and installed Fireshot, but there is no sign of it?

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