I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro.  Why can't I see my scanner (Epson Perfection 3200 Photo) from the File Import menu?

I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro.  Why can't I see my scanner (Epson Perfection 3200 Photo) from the File>Import menu?

There was no driver update available (it said my driver was up to date), so I just deleted the scanner and restarted the computer.  when it came up, the scanner had already been added again.  With great anticipation I tried to import from Photoshop...but no luck (scanner was not visible).  I finally ended up calling Epson (had great difficulty in locating a number for support) and they finally told me there is no driver update for OS X 10.10 and I should as a work around use "Image Capture" application.  I tried it, and it works quite well.

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