I have downloaded InDesign and Photoshop on my laptop (I pay a monthly subscription), how do I get these programs onto my PC?, I have downloaded InDesign and Photoshop on my laptop (I pay a monthly subscription), how do I get these programs onto my PC?

I have downloaded InDesign and Photoshop on my laptop through icloud (I pay a monthly subscription), how do I get these programs onto my PC?, Is it through ITunes, because I have looked there under preferences and have ticked the right boxes on Store, but not sure where to go now

Ask Adobe how to do it, it's their software.

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Renewed my monthly plan , downloaded creative cloud desktop app on new laptop, go to apps, but i dont have an option to install photoshop, I have it installed on two other laptops but both laptops were damaged and i cant access them to delete the installe

hello, i ordered photoshop on creative cloud in August 2014 on a monthly plan, had no problems installing and using etc, until both mine and my girlfriends laptops were damaged. I then stopped paying my monthly plan. and PS was deactivated. I recently got a new laptop which im using currently, it is an aspire one with windows 7. I paid my debt to adobe to reactivate, Creative Cloud Photography plan (one-year) . I then downloaded creative cloud and logged in as usual, i go to the apps page to install PS but it only has an option that says TRY. i looked into the problem and found that with my account i can only have PS installed on two devices, and the only two solutions i saw was to uninstall on the other devices and then re install. This is my problem, my girlfriend chucked her laptop straight in the bin whilst I have mine in the cupboard in pieces not working. or the other option was to open a new account with adobe. I dont really want to follow that option as I have just paid my debt and subscription for the next month and i dont want to change my email address associated with the adobe account. Any advice or solutions will be appreciated, thank you.

The purchase is active now, we have recieved the payment. You have one activation left.
Current Plan:
Creative Cloud Photography plan (one-year)
Account Activated:
20-Aug-2014
Since there is no billing issue, please try to install & activate the CC, in case of any issue contact Adobe Support via Contact Customer Care
Regards
Rajshree

How do I download Photoshop for windows xp and vista.... I currently pay per month for photoshop and a computer running vista i ned to install photoshop on two aditional machines. How can I download, photoshop says I have an os that is no longer supported

I have a computer running windows vista that I pay per month for photoshop, I want to use photoshop on two other computers I have, not that it matters but they are both identical hardware wise, and software one runs xp and the other runs vista, I can upgrade but I am not intrested in other os. When I attempt to download I am told that my os is no longer supported. Now i know that I could find an offline version and should be able to get it installed but im not sure of a safe site that provides the iso or install exe. I want to use the other two computers because they have touch interface early computer/tablet highbird. thanks in advance.

Michaelt65951582 I am sorry but you will need to run at least the minimum operating system to use Photoshop. You can find the system requirements at System requirements | Photoshop. I would recommend upgrading to Windows 7 or later. You may find that your computer can support the more recent operating system depending upon the hardware installed.

Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Hello Bradley,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
But as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter

My Adobe X! trial expired I paid for a month to month subscription on MArch 13, 2015 but I could not activate it. The prompt is asking me for a serial number (which I wouldnt have since I downloaded the trial from the website. How do I activate it with my

My Adobe XI trial expired I paid for a month to month subscription on MArch 13, 2015 but I could not activate it. The prompt is asking me for a serial number (which I wouldnt have since I downloaded the trial from the website. How do I activate it with my Adobe ID? "activate with Adobe ID" is not an option on my screen. It only asks me for the serial number.

uninstall your acrobat XI.
if win os clean, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
then dl the desktop cc app and use it to install your subscription acrobat XI, Creative Cloud Help | Creative Cloud for desktop

Am I able to download Photoshop, Lightroom, Illustrator and InDesign only? Or do I have to sign up for the whole package?

thank you.

ok, but is there a way to customize which applications you would like to download when purchasing the monthly package? For example, I could do the photography option but that only comes with Photoshop and Lightroom. I'd also like to have Illustrator and InDesign. So what should I do to only get those 4?

I have downloaded ios 5.1.1 and the wifi has stop working or it would stay on for less then 20min its only 9 months old can someone explain what is happening and if some know how to fix it

I have downloaded ios 5.1.1 and the wifi has stop working or it would stay on for less then 20min its only 9 months old can someone explain what is happening and if some know how to fix it

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

I have Adobe Pro online monthly subscription. I need to know how to fill in and sign forms already downloaded as PDF's

I have Adobe Pro online monthly subscription. I need to know how to fill in and sign forms already downloaded as PDF's

Hi Schoolcoach1,
Please see the following Help documents:
Acrobat Help | Filling in PDF forms
Acrobat Help | Signing PDFs with Adobe EchoSign Electronic Signature
Please let us know if you have additional questions.
Best,
Sara

Hello, I bought and subscribed to Creative suite in June, for Photoshop, Illustrator, Indesign and Bridge, but my subscription is telling me I only have Photoshop, can you tell me how to rectify this error, so i can download creative suite onto my desktop

Hello, I bought and subscribed to Creative suite in June, for Photoshop, Illustrator, Indesign and Bridge, but my subscription is telling me I only have Photoshop, can you tell me how to rectify this error, so i can download creative suite onto my desktop

Thanks for your reply. I was able to find help through a tech support chat session and the person helped me edit my /etc/hosts file and it solved the problem.
For anyone else experiencing this issue (Mac OS X):
Close all other programs and sign out from the Adobe Desktop App
From the Finder, Go > Go to Folder...
Type /etc and hit enter
Find "hosts" file (only "hosts", there were similar files such as hosts.config but only open the one that says "hosts"
Open the file, and replace the entire content with ### Host Database## localhost is used to configure the loopback interface#
Close the file, sign back into the Adobe Desktop App
Problem solved!

How can I view photos I downloaded 2-3 years ago and which suddenly seem to have disappeared. Only photos taken within the past 12 months are visible.

How can I view photos I downloaded 2-3 years ago and which suddenly seem to have disappeared. Only photos taken within the past 12 months are visible.

There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto. Version 8.1.2
- What version of the Operating System. OSX 10.9.4
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
When I open iPhoto, only the most recent photos are shown (last 12 months)
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages? This has been going on for several weeks now. There are no error messages, but yes, I had an update in the system (QuarkXPress 10.1), and the problem has occurred from that day.
- What steps have you tried already to solve the issue. I tried to find out where the problem came from, but found no solution.
- Anything unusual about your set up? Or how you use iPhoto? No
Anything else you can think of that might help someone understand the problem you have.
Thank you so much for offering help. I am not a proficient user of the system.

I have had to re-install the system on my computer and now need to download Photoshop/lightroom etc again. Can I do that without having to pay another monthly subscription?

I have had a major problem with my computer and as a result have had to re-install the system.
So I now have to reload programmes.
I am a monthly subscriber to Photoshop & Lightroom but can't find a way to download them again without entering into a new subscription agreement.
Anyone got any ideas how I should go about it please?

Creative Cloud Help | Install, update, or uninstall apps

Hello! I purchased a month package on Lightroom and Photoshop adobe a few months ago. The problem is that when I took this contract in a year, so, my computer broke down and I have not been downloaded programs. Now I have bought a new computer but how do

Hello! I purchased a month package on Lightroom and Photoshop adobe a few months ago. The problem is that when I took this contract in a year, so, my computer broke down and I have not been downloaded programs. Now I have bought a new computer but how do I get access to desssa two programs.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Since downloading spotify trial (one month), i seem to have lost itunes and my music from my dock. how do i bring my music back

Since downloading Spotify app (trial for 1 month), i seem to have lost itunes from my dock, including my music. How do i bring it & all my music back. the last time i saved it to my hard drive was 3 months ago.

If you start iTunes from Launchpad or Applications. It will Show the icon on the desktop. Right mouse click select Options and Keep in Dock.
When you say your music has dissapeared is it removed from your hard drive?
username/Music/iTunes/iTunes Media/Music is the path to my music on the local hard drive?
If it is missing from itunes then redrag the Music folder back into iTunes and your music should reappear.
Or did you mean something else?

Trying to be sure I have latest versions of Lightroom and Photoshop (I am on monthly subscription plan). After I sign in - told I need "administrative privileges to continue." The initial downloads went without any problem.

Trying to be sure I have latest versions of Lightroom and Photoshop (I am on monthly subscription plan). After I sign in - told I need "administrative privileges to continue." The initial downloads went without any problem. I am not sure what to do next. My computer is at home. It is a new iMac.

Are you using your Mac with an Administrator account?
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I cant update my software. It downloads updates , then says, 'an error has occurred and updates have not been installed'. I am now behind 6 months on updates. Any idea how to fix this?

I cant update my software. It downloads updates , then says, 'an error has occurred and updates have not been installed'. I am now behind 6 months on updates. Any idea how to fix this?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update. Post the log text, please, not a screenshot.
If there are runs of runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.

I would like to do the 10 dollar a month download for photoshop but i already have purchased Lightroom, can i get photoshop and muse for that price?

I would like to do the 10 dollar a month download for photoshop but i already have purchased Lightroom, can i get photoshop and muse for that price?

Change Account https://forums.adobe.com/thread/1465499 may help

I have downloaded InDesign and Photoshop on my laptop (I pay a monthly subscription), how do I get these programs onto my PC?, I have downloaded InDesign and Photoshop on my laptop (I pay a monthly subscription), how do I get these programs onto my PC?

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