I have downloaded ios8 and my phone has frozen on Apple screen. The MAC no longer recognises this device. Please help!
I have downloaded iOS8 onto my iPhone 4S - the phone has frozen on the Apple screen (and it keeps going black). It is also no longer recognised as a device on my MAC...please help
Make sure airplane mode is off and wifi is on. If no go try restoring in itunes and if that fails you will most likely need to call apple or go to an apple store to get a repair
Similar Messages
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So i tried downloading ios8 and my phone is stuck in recovery mode. i have tried to restore it in itunes and it continues to say itunes does not recognize my phone. i have all my systems up to date and i have tried restarting my computer. help
Me too and I have 4 devices which are now not recognized by iTunes but were immediately before ios8 upgrade
Come on Apple get your finger out and help us here please ? -
I downloaded iOS8 and my iPad has gone bonkers.
Apple. What have you done to my iPad? I downloaded ios8 and my iPad has gone bonkers.
I Cannot download stuff, I am having problems with posting photos, and some of my apps will not open.
please sort out ios8 with a bug fix ASAP.
<Re-Titled By Host>Malcolm76 wrote:
Apple. What have you done to my iPad? I downloaded ios8 and my iPad has gone bonkers.
I Cannot download stuff, I am having problems with posting photos, and some of my apps will not open.
please sort out ios8 with a bug fix ASAP.
<Re-Titled By Host>
Please tell me that it has NEVER been jailbroke. If it has not been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this. -
Hi All. I am new to this forum but hoping I can find some answers from some of you apple guru's out there. I have downloaded a mvie onto my iphone (which took forevere but I cannot find it to view it.Please help
It should be in the Videos App - if it's not in there then have you got a film age rating set in Settings > General > Resttrictions that is hiding it ?
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I have been using GRAB to capture screen displays. It has just stopped working since the last OSX Upgrade. Can anyone, please help restore functionality?
Thanks for that. I did as suggested but when I tried again, it still did not work. Another com.apple.Grab.plist appeared in the Library.
I now have the following files in Library
file://localhost/Users/peterpatel/Library/Preferences/com.apple.Grab.LSSharedFil eList.plist
file://localhost/Users/peterpatel/Library/Preferences/com.apple.Grab.LSSharedFil eList.plist.lockfile
file://localhost/Users/peterpatel/Library/Preferences/
file://localhost/Users/peterpatel/Library/Preferences/com.apple.Grab.plist.lockf ile
What do you suggest I do now? -
I have an iPhone 4s just eight months, it is normal that the battery lasts only 3 hours? please help me thank you very much.
Three hours if definitely NOT normal. I get at least 48 hours out my 2 year old iPhone 4S' battery with light usage. Did you do the iOS 7 update on the phone it self (OTA) or through iTunes? In my experience most problems are caused by the OTA updates. For this reason I ALWAYS update using iTunes on my computer.
I would suggest restoring your phone using iTunes on your computer and setting it us as a new phone. This downloads a fresh copy of iOS 7.1 from Apple and installs it on your phone. Just make sure that you transfer all purchased items (apps, music, etc.) as well as photos to your computer before restoring as the restore will completely wipe your phone. Do not restore from a back-up. Yes, you will loose all your data on the phone but restoring a back-up can restore the problem you are currently having back to your phone. Once your phone has been restored you can manually sync back your apps and music.
Before restoring you can also check to see that battery-killers like Location Services, Background App Refresh, etc are only turned on for the apps that really need it. I recently read and article that said that the Facebook app can be a real battery killer. If you have this app installed turn of location services and background app refresh for this app and see if that helps. Also go to Settings / General / Restrictions / Location Services / System Services and turn off all the options in that menu. Your phone does not need any of those to function. Constantly using your phone's GPS is a huge battery killer. I only have Location Services enabled for Find my iPhone and Background App Refresh is turned off completely.
I hope this helps. -
Hello I am using Ipad 4 and its charger is not working while I was using it few days before and it was working properly now it says that the cable does not support this Ipad Please Help me out.
Try a reset:
- Hold the home button and sleep/wake button down at the same time. When the Apple logo appears release both buttons then try and charge again.
If issue persists try:
- Another known working cable
- Check the charging port for any damage or debris
- You could also use a dry soft bristle toothbrush and gently brush it on the port to clean it of any debris that could be in there -
I have downloaded Yosemite and want to delete it, is this possible?
I also think the computers are over priced and over rated,, its all about profit with this company, they dis-regard customers comments and I have read all the feedback regarding Yosemite...Yosemite looks cheap, is slow, and the classy stand alone image is now gone with this computer.....would I purchase another of these comps?? the answer is NO, for the various reasons..1.. if you have a problem with the computer a service engineer will not come to your premises, the customer has to take there machine to the nearest store,, which in my case will be over an hours drive away,, 2..The recent update has not only put me off buying any further computers, I also would never recommend these to a friend or business associate,, 3rd,,The manufacturer never listen to the customer they just think of the profit,, so next year I will be choosing an alternative computer supplier.
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My friend is trying to send me a video but it won't let her because it's to big and my phone has a limit is there any way I can either manage it or take it off to where I can receive the video please help thank you
Is she emailing this video? If that is the case you will need to contact the email provider you use and ask them to raise their limit. If she is trying to text it there is a 300k limit for MMS.
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New iPhone 5s has frozen on Apple screen during initial setup-up?
During the very first setup process and after selecting the option to restore iCloud backup my phone has frozen on the apple screen with the progress bar stopped about one tenth of the way across. Can't turn off or do anything to change the screen. Any tips?
OK- update:
1. Hold down the power and "home" buttons simultaneously until you see the screen go black and release.
2. Watch the Apple reappear and, with it, the progress bar. If it doesn't fairly quickly creep beyond that one tenth point and appear to be doing something-
3. -repeat the two button restart as often as necessary.
(I had to do this about ten times and the last three times I noted the time between the screen going off and the apple logo reappearing got longer. Finally the progress bar reappeared and seemed to stall and then it disappeared and the Apple logo dimmed. And VOILA- it worked!! ) -
My sons iPhone 5 was stolen out of his blazer pocket while in a games lesson, this was last period and on return to get changed find that someone from his class had stolen his phone from his zipped pocket. Straight away I went onto the find my iPhone on my phone and it has been showing offline since the phone was stolen. The phone had a password set on it and I have notified the police, school and also our carrier. The phone has been offline now for 32 hours, would this mean they have been unable to access the phone and switched it off? Is it possible for the phone to be jail broken while this password has been set. I am most angry that this has happened and the changing rooms are always locked while the lessons take place, so this is someone within my sons class that has stolen the phone. Being a Friday And last lesson the phone is long gone now but I'm hoping with the security measures we have put in place with the pass code etc.... That they won't be able to unlock the phone to use it. The phone was only 2 days old as my son had only just upgraded :(
All you may infer is the device hasn't been turned on where it can connect to Wi-Fi.
The phone may be jailbroken if there is no lock passcode to prevent access. However, the phone can be completely erased and restored as new. In this case you will have no ability to locate it or prevent it from being jailbroken.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
I have downloaded IOS8 and lost my MSN home page
I Have downloaded IOS 8 and have lost my MSN home page. The icon is there but it will not open ,it keeps crashing
Old, PowerPC apps like Office 2004 will never work in Lion. You'll have to upgrade Office to 2008 or 2011 or use a substitute like OpenOffice, NeoOffice, LibreOffice, or as you mentioned, iWork.
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I was on the phone with an apple tech for two hours, we managed to update itune program on computer, but by that time the phone was dead and would not show up as a divice. She told me to let the phone charge, then plug it in and it might recognise my phone, which it did. I followed the directions and now my iphone is a nice paperweight. She also told me she would email a case number and some articles which would guide me through the process if it did not work. I did not receive them!! My iphone cannot be restored (error 1611). I have removed all security ware as it suggested. I even took down the windows firewall... I have tried everything (except of course I cannot try what they suggest I adjust on my phone because it is frozed FOREVER!!! Please help me!!
Put the device in DFU mode (Google it) and restore.
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WHen I connect my iPhone 5C to my laptop containing my iTunes Library, nothing happens for a couple of minutes and then I get an error message saying phone timed out. Can anyone shed any light on this problem please?
Hi 23Orchard,
If your iPhone is timing out when connected to your computer, it sounds like a connection issue.
Please try the things listed in
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Where one of the errors it addresses is
An alert messages indicates "iPhone has timed out" during syncing.
Thank you for visiting Apple Support Communities.
Nubz -
I have Itunes Match and want to know how to put music I have downloaded from the Cloud back in the Cloud for storage after listening to it.
TThis answered my question - thanks very much
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