I have downloaded Mavericks but I cannot install it.

When it gets to the screen which asks you to pick where you want it installed, it shows a picture of my hard drive but when I click it, it says it cannot be installed on there, though there are over 4GB of space on it. I have repaired permissions but it is still happening. What can I do?

OK, I did it and the same thing happened. But I now see the problem, I think. The picture of the (only) disk it shows me when it asks me where I want to install it is labelled Macintosh HD, and shows itself as having 405 gb available. But when I click on it, a little box pops up saying 'This disk is used for Time Machine backups'. Not true. I have an external HD for that. How can I persuade it that this is in fact my internal HD?

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I have downloaded Maverick but cannot remember administrator password

I have downloaded Maverick but cannot remember my password & I have not got my orinal disc - the version is 10.6.8

Resetting or changing a password:
For Snow Leopard or earlier: http://support.apple.com/kb/HT1274
For Lion or later: http://support.apple.com/kb/HT6022
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If it's running Mac OS X 10.6.8 or earlier, insert a Mac OS X install DVD, restart with the Option key held down, click on it, and use the Reset Password utility.
If it's running Mac OS X 10.7 or newer, restart with the Command and R keys held down, open the Terminal, and use the resetpassword command:
https://discussions.apple.com/docs/DOC-4101

Hi, i updated my OS to mavericks but i cannot install the software, it says my S.M.A.R.T. drive has errors, what do i do?

hi, i updated my OS to mavericks but i cannot install the software, it says my S.M.A.R.T. drive has errors, what do i do?

Hi
Try to delete all content (format by clean install), then you can install Mavericks, however I think its better to add mavericks into External fladh drive (USB)
to do clean install"
the language in the screenshot is Swedish which is same in English "Radera= delete), make sure you do back up first for you photos, music, documents,,,,,etc.

App store it says I have downloaded Mavericks, but still have old software? helppppp

I tried downloading the new mavericks, but nothing haooened except the app store saying that it is downloaded. So now where I click to install it says downloaded when I clearly have the old software still. I cheked everything and I am compatible to download the new Mavericks Software. Any ideas?

Previously you said nothing happens & now you say it stops so it isn't very clear exactly what is going on. Do you get a progress bar next to the install button after you click on it? If so, by "stop" do you mean the progress bar appears to stall or something else?
Also if you open the Applications folder in a Finder window & arrange the screen so you can see both that & the App Store window, when you click on the Install button, do you see the Install OS X Mavericks app appear in the Finder window, even briefly? (It may help to set the Finder view to list view & sort by date.)

I have downloaded itunes but i cannot connect to the itunes store, it says check internet connection, i am browsing other sites so i know i am online

Every time i try and go to the itunes store i get a message saying cannot conect to itunes store, check internet connection, but i am browsing so am already connected to the internet?
what can i do?

1.Power Cycle
   Power off the router. Unplug it from the wall. Wait a while.
   Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
   It will take a while.
Restart the computer.
Start up in Safe Mode.
   http://support.apple.com/kb/PH11212?viewlocale=en_US
2. Turn off Extensions, if any.
     Safari > Preferences > Extensions
3. Turn off proxies, if selected.
     System Preference > Network > Advanced > Proxies Tab
     Under "Select Protocol", uncheck any box if selected.
     Click "OK" then "Apply"
4. Uninstall anti-virus software, if any.
5. A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273

I have downloaded/paid fora plug in from adobe site (cracked backgrounds) it told me ti install creative Cloud which i have done but i cannot install the plug in into lightroom5 via plug in manger to use the backgrounds...please help as this is the firs

Ihave downloaded/paid for a plug in from adobe site (cracked backgrounds) it told me ti install Creative Cloud which i have done it shows the plug in on there as downloaded but i cannot install it into lightroom 5 to use? i have tried the plug in manger but it says cannot install plug in..also downloaded the Adobe extension manager cc but that does not add either....Please help first time i ave tried to install a plug in !!!!!! Lucy

Dear Lucy
Please remember to unzip the file from your Downloads folder in order to load them into Lightroom.
What is the error in Lightroom?
Did you read the 'Where to Find it' section?
Thanks,
Krystal - Add-ons team

I am having trouble installing. downloaded Mavericks but it will not let me install to hard drive, says that is reserved for Time Machine. I have an external hard drive, but disconnected that before download.

I downloaded Mavericks but can't get past the install; it thinks my hard drive is reserved for Time Machine. I have an external hard drive but dis-connected that before download.
I have Time Machine turned off.

Check to see if you have a file name Backups.backupdb on the disk drive.
If the installer sees such a file it assumes that the disk drive is being used by Time Machine.
Allan

On a MAC G4, WITH OS 10.5.8, I DOWNLOADED 3.6.8, BUT I CANNOT INSTALL IT. IT SAYS I DO NOT HAVE SUFFICENT PRIVILEGES. WELL, IT'S MY COMPUTER AND I AM THE ADMINISTRATOR ON IT. HOW DO I FIX THIS PROBLEM SO I CAN INSTALL FIREFOX 3.6.8??

On a MAC G4, WITH OS 10.5.8, I DOWNLOADED 3.6.8, BUT I CANNOT INSTALL IT. IT SAYS I DO NOT HAVE SUFFICENT PRIVILEGES. WELL, IT'S MY COMPUTER AND I AM THE ADMINISTRATOR ON IT. HOW DO I FIX THIS PROBLEM SO I CAN INSTALL FIREFOX 3.6.8??
== I DOWNLOADED UPDATE 3.6.8

Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

I have bought 2 days ago a version 32bits of Photoshop Elements, I downloaded it but I cannot succeed installing it, because my OS is still Win XP. I cannot find how to be payed back

I have bought 2 days ago a version 32bits of Photoshop Elements, I downloaded it but I cannot succeed installing it, because my OS is still Win XP. I cannot find how to be payed back. There is no mail address where to write. What's wrong ?
En Français : Adobe affirme rembourser un achat dans les 30 jours ; je ne trouve aucun moyen pour les contacter directement (pas d'adresse mail). Qu'est-ce qui m'a échappé ? Ca fait 1heure que je tourne sur le site...

Cliquez ici et choisissez les commandes et les retours
Sélectionnez un type de problème:
Retour d'un produit acheté auprès d'Adobe
Cliquez ici

HT1461 I have installed the Windows 8 on my MacBook using BootCamp, but I cannot install drivers for Windows now

I have installed the Windows 8 on my MacBook using BootCamp already, but I cannot install drivers for Windows now: I've got only BootCamp 3 disk and it doesn't goo even if I start it using compatibility options. And my BootCamp on Mac didn't offer me to burn cd with drivers for windows as I saw in many instructions. How can I resolve the problem? Thanks a lot.

Go back to Boot Camp: on the 2nd page you get this:
Download the support software and as Windows is already installed uncheck the 2nd box.

I own PSE 7 on disc. The laptop it was loaded on died. My new laptop doesn't have an optical drive so I downloaded PSE 7 from the Adobe site. It downloaded fine but I cannot start using it until I enter a S/N. The S/N on the disc box doesn't work.

I own PSE 7 on disc. The laptop it was loaded on died. My new laptop doesn't have an optical drive so I downloaded PSE 7 from the Adobe site. It downloaded fine but I cannot start using it until I enter a S/N. The S/N on the disc box doesn't work.

Those links weren't particularly helpful to me. They convinced me to install the drivers for my USB 2.0 card, but that didn't make a difference. Still no OS X without a PRAM reset if I've dared to venture into OS 9.
It's always been my understanding that an unblessed System Folder will not be selectable in OS 9's Startup Disk control panel. My folders are blessed and healthy. Of course I'm running 9.2.2, as stated in my first message. I also frequently verify and repair my disks and permissions.
I did a verbose startup of OS X, and noticed something funny about "ATY...too old." Perhaps this problem is related? I ventured into my system.log file and there it was, repeated over and over, everytime I've booted this computer:
Aug 8 18:30:24 localhost kernel: From path: "/pci/@d/pci-ata@1/ata-4@0/disk@0:10,\mach_kernel", Waiting on <dict ID="0"><key>IOPathMatch</key><string ID="1">IODeviceTree:/pci/@d/pci-ata@1/ata-4@0/@0:10</string></dict>
Aug 8 18:30:35 localhost kernel: ROM ndrv for ATY,Rage128y is too old (0xb3383430)
Aug 8 18:30:41 localhost init: kernel security level changed from 0 to 1
Anyone know how to interpret that? Is it related to my problem? I googled it, and all I found was a web board of people arguing over whether the Apple installed stock ATI Rage video card that came in the G3's is appropriate for Panther. The Ye's have it as far as I'm concerned...as long as I leave OS 9 alone, my video is fine on this computer!
14" iBook G3 800, B&W PowerMac G3 350, Mac Classic II 16 :-P Mac OS X (10.3.9) System 7 Rocked!

I downloaded mavericks but the install failed. The message stated there was an error with the disk which required repairing.

Help please! I downloaded mavericks but the install failed. The message stated there was an error with the disk which required repairing. Using disk utility repair disk is not available ( greyed out) and verify disk stops and says disc requires repairing. So the online support page suggests I erase the disc and reinstall then back up from time machine ( I have a recent backup). But when I try to erase the Macintosh HD I get the message volume erase failed with the error couldn't unmount disk.
I'd be very grateful for any help anyone can give me.
I have a macbook pro 17" mid 2009- running on snow leopard 10.6.8 ... I lost the snow leopard disk so I don't know what to do from there ... I tried restarting by clicking SHIFT (safe mode) after the chime comes up, but It doesnt seem to make any difference ... please help !!
thank you sooo much
many many thanks for your hep guys !!

Whenever you install a new version of OS X being installed, the disk is checked just as if you were using Disk Utility checks the disk to see if the disk is damaged. And,, from what you report, your disk is damaged and needs to be replaced. This isn't a fault with Mavericks - your disk may have been failing for years.
It's a very good thing that you've a recent backup as you're going to need it. I would suggest that you evaluate what functionality that you need in a new disk and go shopping at OWC for a new drive - HGST (or any Hitachi), Seagate SSHDs or Toshiba drives are all good. Be sure that you buy an enclosure for the 'new' drive so that you can format it using Disk Utility before installing it into your machine - you can get one of those from OWC as well.
Good luck - call back with any questions...
Clinton

I have downloaded Mavericks OSX 10.9 and also Numbers 3.0. I have used Numbers 3.0 on some of my files. Today Apple advised of updates to my computer, which included Numbers. I now find that my computer is running Numbers 0.9 and I cannot access my rev

I have downloaded Mavericks OSX 10.9 and Numbers 3.0. I have revised some of my Numbers files. Today Apple advised of Updates for my computer, which I downloaded. I now find that I am running Numbers 09 on my computer and cannot access my revised Numbers files without going to the App Store and buying Numbers 3.0 for $19.99. Has anyone else run into this problem?

Something similar happened to me: I opened a spreadsheet that I worked on yesterday and received an error message saying that I needed to load a new version of Numbers. That would be the same new version that I had downloaded the day before. It sent me to the App Store where I was told that no new software was available for me.
I noticed that I had the older version of Numbers still open in my dock. I removed it, opened Numbers 3.0, and my spreadsheet appeared.
Not sure that will help in your situation, but I wish you well.

I am now using 10.6.8. Downloaded Maverick but cannot update OS on HD because get message the disk is not formatted as Mac OS extended(journaled). Tried to use Disk Utility as per instruction but cannot complete operation.

I am now using 10.6.8. Downloaded Maverick but cannot update OS on HD because get message the disk is not formatted as Mac OS extended(journaled). Tried to use Disk Utility as per instruction but cannot complete operation.

Barney-15E:
The partition method worked after some trepidation. I got the spinning beach ball after partitioning and couldn't go further till I named the second partition. That may have done it. Right now, things seem to be working o.k. I'm updating a current iPhoto and will have to get a MS Word program that will function on the current OS and a current Quicken.
If necessary, can start up from the 10.6.8 system which I downloaded to an external HD before updating. I can always fall back on that. Also, I hope I don't get too many disconnects. Thank you for your help.

I have downloaded firefox but cannot get tv thru Sol Times newspaper, what can I do

I want to watch UK tv via Sol Times Newspaper.
I have downloaded firefox but cannot download the Add-Ons that I have to download so that I can view UK TV. What can I do???
Sadly I am not computer literate and need your help. Many thanks.

You mentioned in a different thread that you cannot download Flash without deleting Internet Explorer. That should not be necessary. Anyway, your "More System Details" shows that you have Flash 12 installed, so you shouldn't need to reinstall it unless we determine that it is really broken.
When on the problem site, do you see a notification icon to the left of the address, up in the address bar? It would look like a piece of Lego. Could you click that and see whether it indicates anything about the status of Flash, or any other plugin?

I have downloaded Mavericks but I cannot install it.

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