I have downloaded OSX v10.7 lion and i still can't get it to work I need help!!!

I have downloaded OSX v.10.7 Lion 3 times...I have gone through all the steps downloaded installed everything and re started my computer and each time it does nothing! I am sick of this and really starting to hate my brand new " MacBookPro"....My family has been switching to apple but I am going to tell them not to if I have to deal with this every single time..this is RIDICULOUS!!! Isn't the point of apple to have Lion?---so ANNOYING PLEASE HELP!!!!

If its brand new it should have come with Lion already installed. Up the top menu click on the Apple symbol on the left and see what system it is running, eg. 10.6.8.  10.7.3. etc.
Pete

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