I have downloaded pages but cannot open Word document...

Hi There,
I have downloaded the Pages App to my iPad mini. I open up an email on my iPad with a word document attached, but when I hold down on the icon it does not come up with the option to open with Pages. All I get is the option to open it with Mail, Adobe Reader or the 'Documents' app I downloaded (which won't work).
Does anyone know how to open this word document?
I have downloaded the free version of Pages to see what it's like before I pay for it. Might this be the problem?
Any support is much appreciated.
Dave

Quit the Mail app and reset the iPad.
Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

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I have downloaded pages but cannot open Word document...

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