I have downloaded Photoshop CC (2014) to my PC.

When I try to open one of my Nikon NEF RAW pictures I only get a message telling me this : Could NOT open your document due to the document format was not able to analyse the document. What am I to do?

You might want to try opening all RAW files in adobe bridge first.  It could also be a problem with your card. Could you try taking another photo and uploading it to see if it works?

Similar Messages

  • I have downloaded Photoshop CC 2014 but despite payment PSCC is neither activated nor could be opened

    I have downloaded Photoshop CC 2014 (for trial) on 17-07-2014. After sometime I paid the required amount  but PSCC neither activated nor could be opened.

    dhiman1953 wrote:
    I have downloaded Photoshop CC 2014 (for trial) on 17-07-2014. After sometime I paid the required amount  but PSCC neither activated nor could be opened.
    Can you add some information we may be able to help.  Did you download and install the Adobe Creative Cloud desktop application and then install  Photoshop CC 2014 from it or did you download  and install Photoshop CC 2014 directly? What type of machine do you have specs and OS? If we can not help you will need to contact Adobe customer support for installation help. This site is an Adobe users forum site not connected to Adobe support we are users like you are.

  • Why can't I download Photoshop CC(2014) and why does my Creative cloud app show updates for CC(2014) products I do not have?

    Why can't I download Photoshop CC(2014) to my Mac Pro desktop running OSX 10.9.3.  My Creative Cloud app shows updates for all apps that I have as CS6 on my desktop but I have only subscribed to Photoshop CC.  Lightroom shows Install but it is installed.  Trying to Install Photoshop CC(2014) results in and error message "Installation failed Errors encountered during installation.(7) more information.
    More information gives Exit Code: 7
    Please see specific errors below for troubleshooting.  For Example, ERROR:
    - 0 fatal error)s), 0 error(s)
    I also cannot directly download from my account on the web.  This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere.  I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted.  I cannot download that now as on Adobe's site it says we are experiencing problems.  Aren't we all.
    I was happy with CC until last week but now cannot recommend it.
    I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that. 

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?

    So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?

    I've got the same issue and it affects all my adobe software.  You are not alone as I have seen several postings looking for the answer to this help request.

  • I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program.  How to I resolve this?

    I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program.  How to I resolve this?

    Hi Noel,
    I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
    You ask: "So why didn't you provide the same?"
    It just didn't occur to me to do so.
    My intent was to report that there was at least one other user encountering a similar problem.  It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of  their best known products to fail to run quite so completely after a clean install 
    I also see that I misreported the OS I'm running - its Windows 8.
    If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
    Perhaps the following from the event log:
    Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
    Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
    Exception code: 0xc0000005
    Fault offset: 0x0000000000809283
    Faulting process id: 0x1f48
    Faulting application start time: 0x01cfca332430f3a7
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
    Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
    Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
    Faulting package full name:
    Faulting package-relative application ID:
    The X230 has Intel HD 4000 graphics support built in to the processor.  Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
    In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
    - download the zip version of the generic driver from Intel
    - use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

  • Cannot download photoshop cc 2014 from creative cloud

    i have the creative cloud subscription.
    Photoshop cc does not work at all any more.
    I am trying to download photoshop cc 2014. It will not get past 0%.
    Please advise.

    I recommend that you uninstall all adobe apps for that version including the manager
    Make sure you are connected via eithernet not wifi
    Then follow these steps:
    You need to log into creative.adobe.com
    Click Download Center
    Scroll down the page to Creative Cloud
    Click on creative cloud to download it, then install it.
    The Creative cloud (adobe manager) Should open in the middle of your screen.
    Click on Apps
    Scroll down to the app you want to install and click the install button
    Once the manager says it is done, you can start your app like you normally do with any other app.

  • I've downloaded Photoshop CC 2014 on my desktop computer. But its telling me that its a 30 day trial. I already pay monthly for Creative Cloud CC. Btw, earlier this evening I upgraded my laptop to CC 2014.

    I've downloaded Photoshop CC 2014 on my desktop computer. But its telling me that its a 30 day trial. I already pay monthly for Creative Cloud CC. Btw, earlier this evening I upgraded my laptop to CC 2014. Is that the problem? I thought we could have the program on two different computers, as long as they're the same user and not being used at the same time.

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Hi i have download photoshop to try it 60 days, but i can't open photoshop. I have windows 8 in my computer?

    Hi i have download photoshop to try it 60 days, but i can't open photoshop. I have windows 8 in my computer?

    When photoshop installs on windows 8, odds are you will not see it on the start page. You will need to right click on the background or if you upgraded to 8.1 then click on the down arrow at the bottom left of start page.
    This will bring up a page that shows all apps. Scroll across until you see photoshop CC or photoshop CC 2014. Click on that name to bring it up. Before you do, you can right click on that name and pin it to the start page and or the taskbar. Then it will be easier for you run it the next time.

  • I have downloaded Photoshop elements 5.0 to a new PC.  I recieve error message: "Your Adobe Photoshop Elements user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit."

    I was referred here by customer service.  I have downloaded Photoshop elements 5.0 to a new PC.  After accepting the agreement I receive an error message saying  "Your Adobe Photoshop Elements user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit."  There is no place to enter the serial number.

    All your pictures will remain safe even after uninstalling the program. Your pictures are saved to your system in form of catalog present at C:\ProgramData\Adobe\Photoshop Elements\Catalogs\<your catalog><br />When you reinstall the program you can open this catalog and view all your photos again.

  • I have downloaded Photoshop Elements and all went well.  When I went to open, it opens fine but is unreadable.  I have a Mac and my flash player is up to date.  Can you please tell me what I am missing?

    I have downloaded Photoshop Elements and all went well.  When I went to open, it opens but the content is unreadable.  I have a Mac and my flash player is up to date.  Can you please tell me what I am missing?
    Thanks,
    Nikki

    I did try to uninstall and reinstall.  It messed up my computer.  I had to "RESTORE" from the prior days backup.  This was not helpful at all.  I'm used to losing all my stuff when I connect to iTunes, that's a whole other issue, but now I'm completely banned from any updates to my phone at all.  Geeze.......

  • I have downloaded Photoshop Elements 12.  When I doubleclick on icon, it says that sign in is required.  I click sign in and it says I am not connected to the internet. Please help!  I've been trying for 3 days.

    I have downloaded Photoshop Elements 12.  When I doubleclick on icon, it says that sign in is required.  I click sign in and it says I am not connected to the internet. Please help!  I've been trying for 3 days.

    Sign in, activation, or connection errors | CS5.5 and later

  • I have downloaded Photoshop CC. Can I remove now Photoshop CS6 from my computer

    I have downloaded Photoshop CC. Can I remove now Photoshop CS6 from my computer.

    Hi there,
                You can have both Adobe Photoshop CC and Adobe Photoshop CS6 on the same system and both will work fine.
                In case you need to remove photoshop CS6 from your system, you will first have to deactivate it so save the activation count which you can use it for the future to reactivate.
    Activation:
    Make sure that your computer is connected to the Internet.
    Start the application.
    Choose Help > Deactivate and choose one of the following options.
    Deactivate or Suspend Activation. These options deactivate the software but retain licensing information. Choose one of these options if you want to temporarily deactivate the software, and you're planning to activate on this computer again.
    Deactivate permanently. This option deactivates the software and removes the licensing information from your computer. Enter the serial number again if you want to use the software on this computer. 
    Deactivation:
    CS6: You log in with your Adobe ID to activate your software when you install it or within the first seven days of use. Follow the steps below.
    Steps:
    Make sure that your computer is connected to the Internet.
    Start the application.
    Choose Help > Activate. (If this option is dimmed, you've already activated your software)
    Log in with your Adobe ID (usually your email address) to activate your software. If you don’t have an Adobe ID, you see an option to create one.
    Optional (CS5 & earlier): After you activate, also register your Adobe product for faster and easier access to support and upgrades.
    If you need the free download link for CS6, you can visit [  http://www.adobe.com/downloads/other-downloads.html  ]
    Thank you

  • I have downloaded Photoshop Elements 11 to my Samsung Data 1 tablet. How do I open it?

    I have downloaded Photoshop Elements 11 to my Samsung Data 1 Tablet, but when I try to open it, I get an error message saying "unable to find the application to perform this action".  What application do I need?

    Which operating system is your Samsung running? Probably Android.
    Photoshop Elements 11 is a desktop application and only runs on Windows XP, 7 or 8 or Mac OSX
    http://www.adobe.com/products/photoshop-elements/tech-specs.html
    Photoshop Touch is designed for use on Android tablets. Purchase from the Google Play store.
    http://www.adobe.com/products/photoshop-touch.html

  • I have download photoshop elements 12 / premier elements 12 / Adobe is missing have to download all parts, ask to look for an app in the store what does it mean ?

    Hi,
    I have brought the Adobe software photoshop elements 12 / premier elements 12 wish i have download the trials
    having problems please advice.
    Regards. 

    download both files 1 of 2 and 2 of 2 for each program.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I keep getting this error when i download photoshop CC 2014  -------------------------------------- Summary --------------------------------------   - 1 fatal error(s), 0 error(s)     FATAL: Payload 'Microsoft Visual C++ 2008 Redistributable Package (x64)

    -------------------------------------- Summary --------------------------------------  - 1 fatal error(s), 0 error(s)    FATAL: Payload 'Microsoft Visual C++ 2008 Redistributable Package (x64) 9.0.0.3 {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9}' information not found in Media_db.  -------------------------------------------------------------------------------------

    Someone help me i cant download photoshop cc because of this

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