I have downloaded photoshop elements 12 on mac. But the program keeps shutting down and i have to restart it the whole time.
I have tried deleting the program and reinstalling it but it is not working. It is really annoying since I use it for my photography business. I can not work in a program that keeps shutting down.
You must always, always use the uninstaller in the PSE 12 folder in applications. Unfortunately, you broke some stuff by moving the program that way, so now I'm afraid you have a bit more work to do. First, download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
That will not actually remove anything, but it frees things up so you can go around and manually remove stuff. After running it, you will need to scurry around your hard drive and trash all the bits you can find. Start in your username>library>preferences. To see that library, option click Go menu in the finder and it will appear below the little house for your user account. look especially for files beginning com.adobe.whatever. While you're in that library go to the saved application states folder and delete anything pertaining to PSE.
Next you need to go to the library at the top level of your hard drive>library>application support>adobe and delete all the PSE stuff in there. That library isn't exactly hidden, like the user library, but it's hard to get to. The easiest way is to go to the finder preferences>sidebar and turn on Hard Disks under Show these items in sidebar. Then the next time you open a finder window your hard drive will appear in the list on the left side of the window. Click it and the library you want for this will appear in the top level of results.
Finally, after reinstalling PSE, be sure to immediately go to editor>help>updates and update to 12.1, then repair permissions.
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This might help with the process:
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See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
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