I have downloaded the free trial but when I try to open Adobe Illustrator it just opens a web page with tutorials.
Hello, I have successfully downloaded Creative Cloud and from there downloaded AI but when I try to open it all that happens is a webpage opens with three tutorials. The program itself doesn't open.
Any help would be much appreciated.
Many thanks.
Sarah
I hope you don't mind but I have added an image as I'm not very technical.
I have downloaded Creative Cloud and you can see that I have downloaded AI or so I thought. When I try to open it I just get taken to the web page shown with the tutorials. There is a download option in the top right hand corner and when I select that it just opens up creative cloud again.
I am sure I am doing something that makes me a complete idiot but I am not sure what else to do.
Thanks for your response.
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