I have downloaded the latest version of Adobe Reader, but I am unable to use it until it is launched. What do I need to do to launch it?
I have downloaded the latest version of Adobe Reader, but I am unable to use it. How do I launch it?
You can't open it from the Applications folder?
The pre installed Preview app in your Applications folder can open PDF files.
Similar Messages
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I am getting messages that I can't download and read .pdf files since I have the wrong Adobe reader. I know about their security disasters of course, but I downloaded the latest version of Adobe Reader from the Adobe web site and I have other ,pdf file readers as well, and for some reason they won't work either. I have 5 computers running top end processors and RAM. By this I mean I have one, this one which I am using that has an AMD Phenom Black 3.2 Quad-core with 8 GBs of Corsair top DDR2 RAM, my other two AMD have either an Athlon II triple core with 4 GBs of DDR2 Corsair RAM, one with the Phenom X4 965 3.4 GHz Quad-core with 8 GBs of their best DDR2 RAM, and two Intels with the i7 920 Processors using the triple channel 1366 socket processors and one with 8 GBs of low latency DDR3 RAM and the other with 4 GBs of the same RAM. I am getting the message on this one, which has a fresh install of XP Pro X64 operating system, as do the other 4 as well. I have run Avast Business Pro Anti-virus on this one, which I am getting the message on with a single result which I deleted, and also both Spybot Search and Destroy, which came back clean as well as Malwarebytes Antimalware, which got a lot of tracing cookies now removed, and SuperAntiSpware which also found a few cookies also now deleted. Can you tell me what I need to do to get these files to show as .pdf files rather than as a clean blank page. One other issue is that I wish to know how to turn off my downloads so they are saved and Mozilla will give me the option of returning them instead of me losing them all together as it does now. Thanks for your assistance. If there is another Adobe reader I should download and install, could you provide me with the link to it? I appreciate your assistance here
== When I download and try to read a .pdf file and when I am asked to turn off all Firefox files and if I do, I lose them since I need to know how to save them without rebooting my computer.Brilliant! Problem solved! Thanks so much.
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I have the Mac OS 10.9.4 I am unable to read PDF's, so thought I would download the latest version of Adobe Reader. It will not install. Is it comparable with my Mac OS?
More information would be good.
What do you mean by "unable to read PDF's". How are you trying to read them and what exactly happens when you try?
so thought I would download the latest version of Adobe Reader. It will not install.
Again, what exactly is happening?
And yes, the latest version should be compatible with your OS. -
I recently downloaded the latest version of Adobe Reader for my MacBook Air and now when I try to open a new pdf I get the Adobe logo and text in Japanese and nothing else. The pdf doesn't open. Any suggestions? I never had this problem until my cache was cleared and I had to re-install Adobe Reader. Any help would be appreciated.
Just to say I am having exactly the same issue on my MacBook Air. I can't remember what I did but after this happened a few times, and once I had clicked on the Japanese pop up, I managed to do something that now means I get the pop up in English, saying 'Adobe Reader blocked for this website'. When I click on it it asks me to trust the content and then I get a bar with the text in Japanese. Eventually the pdf does open. However it's very irritating that I have to trust every pdf individually which I never had to do before the latest upgrade, and I don't understand why I get messages in Japanese. I will be interested to see whatever answers other more technical people may provide!
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I have a MAC OS X version 10.9.2 I've installed the latest version of Adobe Reader but cannot open any documents.
im trying to open a pdf file on a web site and i can only manage to open the file i only get the following message.
Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser. -
I downloaded the latest version of Adobe Reader (11.0.07) and installed it. Message said install successful. But APEX learning software does a check to see if my system has Adobe Reader and it says I still need to install it. What's up? This has happened to me numerous times throughout the years. I need to get to the bottom of this problem. Thanks for your help.
You still don't give us the message you are receiving. My guess: you are trying to open a PDF in a browser that uses its own PDF viewer, not the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
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I just downloaded the latest version of Adobe Reader. It is not working. I just get a blank black screen.
Disable Protected Mode via the registry. Download, unzip, then run the attached registry script
~Deepak -
I have installed the latest version of Adobe Flash. However I still can not get any videos to play nor can I upload photos to other sites???
== This happened ==
Every time Firefox opened
== I tried to view videos/upload pics to sites requiring the latest version of Adobe FlashI would strongly suggest updating Firefox to 3.6.6 to begin with by following these instructions: [[Updating Firefox]].
Then I would follow these instructions to install flash in Firefox: [[Installing the Flash plugin]] -
I am unable to download the latest version of adobe reader
I have widows vista and use internet explorer 8.and have clear out the old one what is wrong. It is ok to 59% and then nothing more happend
Is it the download or the install that progresses to 59% ?
Either way, download the offline installer
http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/enu/AdbeRdr930_en_US.exe
save it to disk, then close all browser windows and run the downloaded installer. -
Unable to open pdf files even though have installed the latest version of adobe reader
New computer. Old computer had windows 7, new one has windows 8. On the old computer I can open the files, and I can download fillable forms and save them. On the new computer I can not open some files, and the fillable forms will only save empty, not completed.
pissed off adobe user wrote:
I get the error message that says if this page does not go away, that I need to install/upgrade Adobe reader.
This means that you are using a browser that uses its own (incompatible) PDF viewer, not the Adobe Reader plugin.
To configure Chrome or Firefox see http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
I don't know about Windows 8, or if/how its PDF viewer is integrated in Internet Explorer. -
I am supposed to be able to see the documents of the pdf after updating to the latest version of Adobe Reader, but I can't.
Can you help me with this?Windows.
Adobe Reader XI.
When I open this, http://www.cic.gc.ca/english/pdf/kits/forms/IMM5710E.pdf I am supposed to see the contents.
Thanks in advance. -
Recently when I try to play a video on Firefox I get the same message that I need to download the latest version of Adobe Flash Player. At least 5 times I have downloaded Adobe Flash Player 11 Active X and Adobe Flash Player Plugin 64 bit. Problem is that even though I have the latest version I still get the same message when I try to watch videos on Firefox. The frustrating thing is I can watch videos on Internet Explorer and Google Chrome as well as on Safari. How does that make sense?
Today, I upgraded to Firefox 10.0.2 (x86eng-us) hoping that would enable me to watch video on Firefox but it made no difference either. I would rather use Firefox as my default browser but if I can't get help so I can view video on it I will be forced to use another browser.Hi arpriltime,
Have you looked at our [https://support.mozilla.org/en-US/kb/firefox-crashes-or-flash-plugin-crashes Flash plugin troubleshooting section]? There is a lot of useful information in there that should help you get to the bottom of your issue.
Hopefully this helps! -
We are using CS 5.5. If I update to OS 10.9 can I download the latest version of Adobe Drive and have it work with CS 5.5?
For older Macs that aren't supported in Firefox 4.0, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . <br />
http://www.floodgap.com/software/tenfourfox/
Or you can revert to 3.6.16. <br />
http://www.mozilla.com/en-US/firefox/all-older.html -
Hi
I have downloaded the latest version of ITunes .I cant' figure out the steps to take , to actually watch it on my computer. Where do I click to watch the movie ?
Can someone walk me through it ?Contact Adobe. That is what I finally had to do. the number is 1-800-833-6687. There was a problem with a file. They took over my computer and got everything working for me.
Shane -
Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test tomorrow. I have deleted and reinstalled the application. I have rebooted. I have made sure my PDF's are associated with the program. Every PDF on my computer won't open and I get the same error message. It simply says Attempt to access invalid address. How can I fix this? Thanks.
Hi Don,
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave
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