I have downloaded the updates on my macbook air but when i restart my computer it says can not install updates due to an unexpected error????

i have downloaded the updates for my macbook air and when i restart the computer it says that they can not be installed because and error occured i have tried 3 times

A common hangup for updates is corrupted file permissions.
Using Disk Utility, perform a Repair Disk Permissions on your main drive, then re-attempt the update.

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I have downloaded the Adobe CC free trial. But when I tried to use the photoshop, it always tells me the photoshop was not working and will be closed. What did I do wrong ?

I have downloaded the Adobe CC free trial. But when I tried to use the photoshop, it always tells me the photoshop was not working and will be closed. What did I do wrong ? I like to try it before I buy. Help, please !

Could you go to (in Photoshop) Help>System Info>Copy and paste here in its entirety? Also, if there is a crash report paste it here as well.
Benjamin

Hi my phone is disabled and asking me to conect to itunes but when i conect to itunes it says can not conect as u have to type code first on ipone ....help pls

hi my phone is disabled and asking me to conect to itunes but when i conect to itunes it says can not conect as u have to type code first on ipone ....help pls

If the phone is actually working you can reset it fron the handset, but yours does not appear to be working. Be sure you are using a good cable and the cable is connected directly to a USB port on the computer (not a hub). Follow the instructions carefully in that link; the computer will not recognize the phone until it is in Recovery mode, and it's complicated to get it there. If you have followed the instructions exactly and it still is not recognized in iTunes. try removing and reinstalling iTunes: http://support.apple.com/kb/HT1925. If that still fails try a different computer, and also try restoring from DFU mode (Google is your friend).

Hi. i just downloaded this update for my macbook air and when i turn it on it says it needs to be restarted and so i do restart it. but the messages pops up again. i cant use the computer please help.

hi so i just dpownloaded the mac os lion but when i turn my mac it says please restart it and when i do i get the message again. i am travelling soon and i need my mac to be fixed. please help me.

Did you purchase your MacBook Air new? Do you still have its box? Locate its serial number and telephone Apple at the number shown at the bottom of this page (1-800-MY-APPLE if you're in the U.S.). They can help you.

HT1338 I have downloaded Mac OS X 10.7.4, but it's telling cant be saved and its not installed

Hi all, I have downloaded the OS X Lion 10.7.4. It's showing downloaded, but it's not getting installed. I am getting a pop-up saying, Update cant be saved. I have OS X Lion 10.7 installed in my system

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

TS1474 I have just switched to a new macbook air but keep getting a message in itunes saying my iphone cannot be backed up to the new computer. I have up dated itunes. Do I need to do something to the old computer?

I don't use Icloud; not sure why it doesn't work - any ideas?

Hello there, johnfromlo.
The following Knowledge Base article offers up some great steps for troubleshooting your issue:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have downloaded Microsoft Word on my Macbook Air

I have downloaded Microsoft Word on my Macbook Air and when I delete a document on there it does not seem to go away. The next time I open word the document seems to still be there but I cannot open it either. Is there a way to get rid of it all together?

Are you saying you actually delete the document on the Mac but it still appears in Word's list of recently accessed documents?
That is the way Word works. It works this way on Windows machines as well as Macs.

I am trying to download adobe reader for my macbook air but it keeps stopping at 44%. I have downloaded the latest updates for my mac and retried numerous times. Please advise. Thank you

I am trying to download adobe reader for my macbook air but it keeps stopping at 44%. I have downloaded the latest updates for my mac and retried numerous times. Please advise. Thank you

As posted about a dozen times every day, try the offline installer from http://get.adobe.com/reader/enterprise/

I have downloaded the latest version of Adobe Reader, but I am unable to use it until it is launched. What do I need to do to launch it?

I have downloaded the latest version of Adobe Reader, but I am unable to use it. How do I launch it?

You can't open it from the Applications folder?
The pre installed Preview app in your Applications folder can open PDF files.

I have downloaded the 32 bit version of photoshop elements, when i needed the 64 bit, how can I change this?

I have downloaded the 32 bit version of photoshop elements, when i needed the 64 bit, how can I change this?

Emmag74878818 what version of Photoshop Elements are you trying to download? Where did you download the 32-bit version from?

HT1414 i have downloaded ios 5 for my itouch 5g but when i click shift and restore and open the ipsw file it sayz its not compatible

i have downloaded ios 5 for my itouch 5g but when i click shift and restore and open the ipsw file it sayz its not compatible

Apple does not support downgrading the iOS. If you try installing an earlier iOS you get the error message. Apple only supports installing/restoring to iOS 6.0.1 on the 4G and 5G iPods.

I have installed flash player on my macbook air but some videos still don't play, what can i do?

i have installed flash player on my macbook air but some videos still don't play, what can i do?

MatchingNode
YOUR SYSTEM INFORMATION
Your Flash Version
17.0.0.134
Your browser name
Internet Explorer
Your Operating System (OS)
Windows (Windows 7)
I cant take a screen shot of the flash player update tab as it wont let me and wont let me copy and paste sorry
i am using internet explore browser and trying to play facebook games thats where i am facing the issues.

I download and install Firefox 4, but when I restart my computer, it reverts to v. 3.5 something. How do I make the new version stick?

Firefox kept trying to update v. 3.5.?.?, usually failing. So, I went to the website, then downloaded and installed v. 4. But, when I restart my computer, it reverts back to the old version, loses bookmarks added while using v. 4, and again tries to update v. 3.5. When I look in the folder which contains Firefox, "properties" says I have v. 4, even though what is appearing is not.

See:
* http://kb.mozillazine.org/Preferences_not_saved

I am trying to download iTunes software to my MacBook Air, but my laptop won't restart. It freezes instead. What do I do?

Trying to download new iTunes software to my MacBook Air, but when I try to restart, the laptop freezes. Any advice?

jessicar
Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
Contact Customer Care
Photoshop Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
Before the above consider....
a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
question got posted in the Adobe Premiere Elements Forum.
b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
Photoshop Elements 12 in your list to reveal the serial number.
c. Do the install with antivirus and firewall(s) disabled.
ATR

After downloading Yosemite, my Ps CS4 doesn't work. It says install legacy Java SE 6, but when i go ok, or, more info can not reach any point to have it!!!

After downloading Yosemite, my Ps CS4 doesn't work. It says install legacy Java SE 6, but when i go ok, or, more info can not reach any point to have it!!! What will I do?

I have similar issues and was referred to a knowledge base article support.apple.com/kb/DL1572 This seems to corrected the issue.

I have downloaded the updates on my macbook air but when i restart my computer it says can not install updates due to an unexpected error????

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